Aerosaurus Hot Air Balloons Reviews 89

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Been trying to contact the company for weeks with no response. Poor customer service, had my money and now don’t want to know. If i could leave no stars I would

Rated 5 out of 5 stars

What an amazing flight! We flew from Wincanton racecourse on Thursday 16th Sept. A brilliant experience from start to finish. The crew were fantastic- Barry the pilot (the good looking one...yes, he t... See more

Company replied

Rated 5 out of 5 stars

After one cancellation because of inclement weather we got our balloon ride, over Cornwall. The conditions were excellent and the take-off itself quite eventful as we waited for low level winds to be... See more

Company replied

Rated 5 out of 5 stars

Delightful 1st time as a wonderful 65th birthday treat at Tiverton, on Good Friday with fabulous Pilot Pete and crew Alistair. Loved it all; helping to set up and stow afterwards too (minimal involvem... See more

Company replied

Company details

  1. Amusement Center
  2. Recreation Center

Information provided by various external sources

Hot Air Balloon Rides business covering the South West of England. Champagne balloon flights over Devon, Dorset, Somerset, Wiltshire and Cornwall.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Magical!

What a magical experience! I booked it as a birthday treat for my boyfriend and we both found it an extremely unique experience from start to finish... the excitement as the balloon was inflated, the magical flight itself and the laughs whilst packing it away.It was a slightly foggy afternoon but our pilot, Arthur, skillfully took us above the fog and the views were stunning. A memory we will treasure forever!

August 12, 2011
Unprompted review
Rated 5 out of 5 stars

An experience beyond my expectation

Aerosaurus, what an amazing journey, it took me a few dates to pick a day for the right weather etc. but it was well worth the wait! I thoroughly enjoyed every minute, from the time we met our Pilot Dee and the ground crew, the fun and laughter we had on the journey to the setup point, the experience helping to prepare for the flight, the views, the laughter and fun with our pilot and oter passengers, and still more the packing up once back to earth, trying to get that huge balloon back into it's bag! What fun, If you are out there thinking about a flight, DO IT!!! I hope my children treat me again in the future

July 18, 2011
Unprompted review
Rated 4 out of 5 stars

Jane . Teignmouth GB

The four of us had an absolutely brilliant time - the weather was magnificent - the crew were really good, they kept us informed about each and every stage and we all had a go at helping out somewhere along the line and felt part of it all. Arthur our pilot was great, we could ask all sorts of questions about the various landmarks we could see etc nothing seemed to be a bother to him. Just can't wait to do it all over again -even getting up at 4.00am!! Thanks a million!

July 12, 2011
Unprompted review
Rated 5 out of 5 stars

What an experience

Aerosaurus put on a brilliant morning from start to finish. We were kept involved of the whole process and informed about everything that was happening. The pilot and the groud crew were experienced and friendly, and i would definately recommend this company, the experience is well worth the money.
Thank you to Aerosaurus for making it a memorable experience.

July 7, 2011
Unprompted review
Rated 5 out of 5 stars

Great Experience

I can't recommend Aerosaurus enough. Sometimes actually getting into the air can be frustrating, in the main, because of adverse weather conditions. I found everyone at Aerosaurus very helpful, replanning the flight for me.
The flight itself was brilliant, smooth & beautiful clear morning with marvellous views all around.
The pilot & the ground crew were professional, friendly, informative & helpful. Who could ask for more?

July 7, 2011
Unprompted review
Rated 4 out of 5 stars

Absolutely Amazing!

A brilliant experience! It was everything we expected and more - an amazing experience! Our flight was an early morning one and we had to wait for the sun to break through the fog but when we took off it was amazing - passing through a thin layer of fog and seeing other balloons ascending - some below, some coming through the fog and some above and views of the Devon hills as the backdrop. Our pilot was brilliant and procedures were explained carefully and we were informed of how high and how fast/slow we were travelling. It was over all too quickly - we would love to go up again. Definitely recommend a flight with Aerosaurus!

June 14, 2011
Unprompted review
Rated 5 out of 5 stars

A Day to Remember

What an amazing day, it was perfect from start to finish. I was a little bit nervous but Charlie, the pilot for the day, put me totally at ease and made the occasion one I will never forget. The views were stunning and I could never have imagined how differently you see the world around you when floating calmly through the sky. Thanks Aerosaurus!

June 14, 2011
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look