Battens Solicitors Reviews 

127
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Elaine Eagar and Michelle Green both advised me on a personal injury claim. Throughout an almost one year process, they were extremely contactable and prioritised my claim, despite its modest size. I... See more

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Rated 5 out of 5 stars

The whole conveyancing process was smooth, efficient, friendly and polite. Thank you very much to Cate Barnes and Deborah Frazer who were brilliant!

Company replied

Rated 5 out of 5 stars

Everybody says that moving home is one of life's more stressful activities. They are so right. However, Ross and Mandy steered us through the legal aspects of selling our property. They remained ca... See more

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Rated 5 out of 5 stars

Great service. Very quick and also good attention to detail (as expected) and helpful staff. Thanks Tina and Cathy.

Company replied

Company details

  1. Law Firm

Written by the company

At Battens Solicitors, we have been providing clear, practical legal advice for over 300 years. As a full-service law firm based in the South West, our experienced team supports individuals, families and businesses across a wide range of legal matters. We understand that legal issues can feel complex and sometimes overwhelming. That’s why we focus on being approachable, transparent and straight talking in everything we do. Our goal is to guide you with confidence, helping you make informed decisions at every stage. Whether you need support with personal matters such as property, family law or wills, or expert advice for your business, we are here to help find the right solution for your situation. We are proud to build long-lasting relationships with our clients, based on trust, quality and a genuine commitment to achieving the best possible outcome. Your feedback is important to us and helps us continue to improve our service.


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4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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4.7

All reviews

(127)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent conveyancing service

We highly recommend Mo Byers at the Wareham office of Battens after working with her for our conveyancing needs. Mo's professionalism, ability, sound advice and no nonsense approach have been invaluable. We would have no hesitation in recommending her. 1st class service - thanks Mo

July 15, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

We received a great service from Jen…

We received a great service from Jen for the purchase of our first home. Answered all of our questions and responded promptly. We would recommend to anyone looking!

July 13, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Excellent service from Jayne Harwood…

Excellent service from Jayne Harwood and Pippa at Battens solicitors in yeovil. They took me step by step through the sale of ny father's house. Very impressed, it went through very quickly and smoothly. Would definately recommend them.

June 24, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

I would highly recommend Battens

I would highly recommend Battens. My main contacts have been with Peter Livingstone and Cate Barnes over different issues. I really felt they went above and beyond to help and they kept me fully informed throughout. They were both professional and efficient in obtaining the positive outcomes they did and I felt very supported along the way.

June 19, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

house sale

An excellent service provided for house sale in Southill, Weymouth by Cate Barnes in the Dorchester office. Kept me informed and updated throughout the process. Very efficient process with excellent customer service and communication. I would highly recommend to others.

May 23, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Excellent service…

I've worked with Nicola and Clare from Battens on now two property transactions in Sherborne, they have been supremely professional throughout, keeping me informed and advising well at every stage in the process. Highly recommend.

May 20, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Used Battens to re-possess my property

Used Battens to re-possess my property. Long process but always felt progress was being made along the way. The successful conclusion was a great weight off my mind.

April 8, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

I am currently being represented by…

I am currently being represented by Gareth Bishop from Battens solicitors. He is very efficient and a good solicitor, I highly recommend him and Battens in Dorchester.

March 20, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments for Gareth in our family team. If we can be of further assistance, please don't hesitate to contact us.

Kind Regards,
Battens Solicitors

Rated 1 out of 5 stars

Sale of Portland windmill.

We trusted Claire Colborne to sell our old Portland windmill not knowing this would take 18 months. During this time she showed very little interest in getting the paperwork finished. I would never use her again.

March 15, 2022
Unprompted review
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Reply from Battens Solicitors

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients bring to our attention accordingly. Unfortunately in cases such as yours, where we are reliant on information and input provided by and third parties, we are sometimes prevented from progressing as quickly as we would like to. Due to obligations of confidentiality we cannot comment further on specifics of the matter online but if you would like to discuss this further with us, please contact Katherine Gilmour at Battens Solicitors, Mansion House, Princes Street, BA20 1EP or email katherine.gilmour@battens.co.uk who will be happy to discuss the matter with you.

Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Great solicitors

Our house move was not an easy one due to the incompetency of the solicitors of the house we purchased; however our solicitors Battens were extremely efficient and kept us informed throughout the process! Special thanks to Nicola Pugsley who has finally sorted out the problem with Land Registry for us. We are enormously grateful!

February 10, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Mo Byers has been a brilliant support…

Mo Byers has been a brilliant support through our sale and 2 purchases. Always prompt and clear with all her advice. Would highly recommend.

January 26, 2022
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and positive comments for Mo Byers in our residential property team. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Thoroughly recommend Battens solicitors, cannot fault the representation and support I received

I cannot fault battens solicitors in any way. From the outset I was met with professionalism, compassion and a sensitive approach to what was a delicate matter. A strong, genuine and consistent desire to provide help, guidance and support throughout and reach a conclusion that was positive and fair, whilst also ensuring that my thoughts and opinions were heard. I would highly recommend Battens and would not hesitate to use again in the future if required.

December 8, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

House purchase and commercial property leases

I have used the services of Batterns for my personal house purchases and business commercial property transactions. For both of these I have had the opportunity to work with different departments within Batterns and I can find no fault with any of the teams. They are all very knowledgeable especially with my first house purchase and then with the setup of my first business. They have supported me at every step and I am happy to recommend them and I have to many of my family and friends needing the services of a solicitor.

November 1, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

This was the 3rd time I have used…

This was the 3rd time I have used Battens Solicitors, twice for buying more shares in my Shared Association property and once for doing my Will and I have found them very professionally at all times and kept me updated and answered all my questions when I had any and I most certainly would recommend them to anyone.

October 29, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for taking the time to review us and your positive comments - if we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Thorough and Polite

My Father was very pleased with the hard work undertaken on his behalf. Both he and I were kept well informed at all stages and received very polite, courteous service.

June 8, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for taking the time to review us and your positive comments - if we can be of further assistance, please don't hesitate to contact us.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Made everything easy with their…

Made everything easy with their friendly and very professional service.

March 25, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for taking the time to review us and your positive feedback. If we can be of further help, please do not hesitate to get in touch.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

Excellent service provided by Battens

Excellent service provided by Battens. Made the process of selling our home after 34 years and purchasing our new home smooth, simple and easy to understand. What could have been a very stressful process was made easy. All costs were confirmed up front and they were very competitive on price. I would and have recommended to others.

March 21, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for taking the time to review us and your positive comments. If we can be of further help, please do not hesitate to get in touch.
Kind Regards,
Battens Solicitors

Rated 5 out of 5 stars

I used battens to sort my divorce and…

I used battens to sort my divorce and subsequent conveyancing. The service was fantastic with a great level of communication throughout and I felt support the whole way through a difficult process. I would definitely recommend

March 18, 2021
Unprompted review
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Reply from Battens Solicitors

Thank you for taking the time to review us and your positive feedback. If we can be of further help, please do not hesitate to get in touch.
Kind Regards,
Battens Solicitors

Rated 1 out of 5 stars

My experience of Battens

My experience of Battens, Yeovil, Somerset.

Battens conduct has been one of errors, denials, and failure to make good. Their internal complaints procedure is a waste of time. With total disinterest by the director and failure of the complaints manager to investigate the complaint properly, merely continuing three years of denials and cover ups.

Batten’s initial error caused an escalation of ongoing litigation and costs which had to be completed by another firm of solicitors.

Only when sued for negligence have Battens admitted to errors that occurred from the start of proceedings. In my case it took seven years for full reimbursement of my costs to be repaid by Battens.

March 18, 2021
Unprompted review

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