Beck Evans Reviews 

112
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Avoid Beck Evans. Put a £1,000 holding deposit down on a Discovery 5 because it was supposedly being sold with a valid Land Rover warranty. After doing some digging myself, I found out the... See more

Rated 4 out of 5 stars

I picked up my car 2 days ago and so far everything seems great! Matthew was extremely kind and pleasant and throughout. during our encounter, he explained the whole process to me as the car was sourc... See more

Rated 3 out of 5 stars

Arranged a test drive for 13:00 and after initial contact was left waiting around outside for 25 mins. Part exchange offered was between £12k - £15k. I know trade for my vehicle is at least £... See more

Rated 5 out of 5 stars

I bought a Mercedes from Andrew who's service was impeccable. Not a single request for information about the vehicle was missed and he totally put me at ease when spending a considerable amount of mo... See more

Company details

  1. Car Dealer
  2. Car Accessories Store

Information provided by various external sources

Used cars for sale in Sidcup & Kent: Beck Evans: Competitive finance deals, part exchanges welcome, call now!


Contact info

3.1

Average

TrustScore 3 out of 5

112 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(112)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class

I have bought several cars over the years and had terrible experiences with main dealers, especially Audi and Land Rover.

Beck Evans could not have done more for me. From start to finish everything was smooth , quick and done with care. I was made to feel like i was the most important person on site,, something that is rare these days.

Customer service goes a long way and these guys nailed it.

Can not speak more highly of them.

January 9, 2020
Unprompted review
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Reply from Beck Evans

HI Chris, thanks for your kind comments. I hope the BMW goes well for you. Best wishes, Neil

Rated 5 out of 5 stars

Excellent service

Excellent service, great team and highly recommended!

January 8, 2020
Unprompted review
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Reply from Beck Evans

Hi Paul, thanks for the kind words. Hope the car is going well. All the best, Neil

Rated 5 out of 5 stars

Fantastic service

Fantastic service, thanks to all the team!

January 8, 2020
Unprompted review
Beck Evans logo

Reply from Beck Evans

Hi Tony, thanks for your comments and thanks for the burgers that you did us as a treat. Enjoy the car. Neil

Rated 5 out of 5 stars

The best

Very fast, smooth and polite

January 8, 2020
Unprompted review
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Reply from Beck Evans

Thanks for the kind comments. Enjoy the car. neil

Rated 5 out of 5 stars

5* personal service

From start to finish Karl went above and beyond made the process painless.
This dealership is local to me I’m grateful to find it I will be returning for future cars.

Mr Bourke

January 8, 2020
Unprompted review
Beck Evans logo

Reply from Beck Evans

HI Danny, thanks for the kind words. I'll pass on your comments to Karl. Many thanks, Neil

Rated 5 out of 5 stars

Mercedes e class issues

Bought a 2018 Mercedes e class from Beck Evans in October. There were a couple of issues with the car that wouldn’t be covered by the Mercedes warranty - I was really disappointed and expected a typical used car sales response of sold as seen when I raised these issues. I couldn’t have been more wrong. Beck Evans sorted the problems immediately and beyond my expectations. Neil the Sales Manager provided a Director level of customer service. Problems happen it’s how you deal with them. Beck Evans were and are very customer focused. I note some bad reviews on here and can’t understand this as my experience was absolutely 1st class.

December 10, 2019
Unprompted review
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Reply from Beck Evans

HI Jon, thanks for the kind comments. Hope you're enjoying the car. Have a great Xmas. All the best, Neil

Rated 4 out of 5 stars

The service was fantastic but I think…

The service was fantastic but I think the car should be more thoroughly checked before sale and any outstanding issues disclosed to the purchaser because most of the purchase is based on trust.
I drove away with my car and did not have time for a thorough check (something you could never do enough of anyway) only to start finding minor annoying things like wiper blade needing replacement and now passenger door handle sticking when opened and not returning to original position when the door is closed.
I have been advised to book it in for service because its still under warranty. I was not expecting to be booking in the car for such service given my very limited time from work barely one month after purchase. Definitely not happy about this.

December 7, 2019
Unprompted review
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Reply from Beck Evans

Hi Solomon, I'm sorry that you've experienced some issues. I'm happy to have a look at them here? Please contact me directly so that i can get you booked in. sales@beckevans.co.uk
Thanks, Neil

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