They were too good, in fact I learnt few things from their visits. I express my sincere appreciation for the exceptional service my family received during our two recent bed deliveries on 6th... See more
Location
Switch locationUnit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great customer service. I was advised on the options for a mattress based on my preferences. I lay on the mattresses to test their comfort. There was no pressure to choose. I was given detailed infor... See more
We were given very good advice from Karen. We didn't feel at all rushed and were able to make an informed decision on the type of bed that we think will be best for us.
Company replied
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... See more
Company replied
Company details
About Bensons For Beds - Leicester
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, United Kingdom
4.8
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bensons For Beds - Leicester
We're happy to hear that you had a positive experience with our team. We appreciate you doing business with us and your kind words.
Take care,
Megan at Customer Care
Great service from Abdul at fosse park…
Great service from Abdul at fosse park Leicester. Thanks very much.
January 7, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that you had a great experience at Fosse Park Leicester. Thank you very much for your positive feedback and kind words!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Leicester
We appreciate your feedback! Our team is dedicated to providing excellent service and helpful advice without pressure. Thank you for your support, Megan at Customer Care
Very helpful and knowledgeable staff
Very helpful, friendly, and knowledgeable staff. We were welcomed as soon as we went in, the colleague who dealt with us, Karen, listened to our needs, made great recommendations, and explained everything after we'd tried out several mattresses.
January 3, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that our staff was so helpful and friendly! It's great to know that they listened to your needs and made excellent recommendations. Thank you for your positive feedback, Megan at Customer Care
Lovely warm welcome but no pressure to…
Lovely warm welcome but no pressure to buy.
Brilliant knowledge to help with lower back pain.
January 5, 2025
Reply from Bensons For Beds - Leicester
We're happy to hear that you felt welcomed and experienced our knowledge regarding lower back pain without any pressure. Thank you for your positive feedback, Megan at Customer Care
Treating the customer with respect
One person to look after you who meets you when you enter the
Department. Knowledgeable and listening to our requirements. Testing to find the best range of beds to choose from. Assistance with the final selection and purchase, explaining all the benefits and finance if needed.
December 30, 2024
Reply from Bensons For Beds - Leicester
We're happy to hear that you enjoyed your experience in our department. It's great to know that our team member was knowledgeable and attentive to your needs, providing assistance throughout your selection and purchase. Thank you for your positive feedback, Megan at Customer Care
Karen was very welcoming and helpful
Karen was very welcoming and helpful, also understanding of our needs regarding our purchase of the new mattress. Thank you Karen
December 30, 2024
Unprompted review
Reply from Bensons For Beds - Leicester
We're happy to hear that you felt welcomed and that your needs were understood during your mattress purchase. Thank you for sharing your positive experience with us!
Thank you, Jess - Team Bensons
Excellent customer service..
Excellent customer service..
Really knowledgable and helpful staff..
Many thanks
December 11, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.