From the time of looking at a huge selection of beds and deciding which was best for me ordering and having it delivered when they said it would be, could not of gone any better.Give them a go you wo... See more
Company replied
Location
Switch locationUnit 2 And 3, Burlington Road, KT3 4LU New Malden, London, GB
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See what reviewers are saying
So far I simply cannot fault Bensons For Beds. I visited the New Malden Branch and was greeted by Monika who was knowledgeable, courteous and above all friendly. Nothing was to much trouble for her. A... See more
Company replied
Great service from Adnan in Bensons for Beds, New Malden. Staff were knowledgeable and professional, and there is a good selection of stock in store. We were able to try various mattresses until we fo... See more
Company replied
I had an amazing experience in New Malden Store this week. This happened only because of a highly professional consultant Monika. Monika gave me all support I needed and helped me to choose a bed and... See more
Company replied
Company details
About Bensons For Beds - New Malden
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 And 3, Burlington Road, KT3 4LU, New Malden, London, United Kingdom
4.6
Excellent
112 reviews
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The young lady that helped us was very…
The young lady that helped us was very patient , we saw a few bed and she spent time with us while we try to choose the right mattress.
She was very helpful .
We managed to purchase a mattress and a double bed.
January 28, 2025
Reply from Bensons For Beds - New Malden
We're happy to hear that the team member was patient and helpful while you chose the right mattress. We appreciate you mentioning her dedication and are glad you purchased a mattress and bed.
Take care,
Megan at Customer Care
Great customer service from Monika
Great customer service from Monika! Very informative about prices, delivery and if any issues to get in contact! Now have a new bed and mattress on the way thanks to her help 😁
January 22, 2025
Reply from Bensons For Beds - New Malden
We're happy to hear that you received great customer service and found the information helpful! We are pleased we could assist you with your new bed and mattress.
Take care,
Megan at Customer Care
New Malden store was Great
New Malden store was very helpful, small hiccup in delivery which was soon sorted.
I would recommend 👌
November 30, 2024
Unprompted review
Reply from Bensons For Beds - New Malden
We're happy to hear that the New Malden store was helpful! We appreciate your recommendation and are glad we could resolve the delivery issue quickly for you.
Take care
Megan at Customer Care
Customer service assistant was helpful…
Customer service assistant was helpful and knowledgeable.
January 15, 2025
Reply from Bensons For Beds - New Malden
We appreciate you taking the time to share your positive experience. We're happy to hear our assistant was so helpful and knowledgeable! Take care,
Megan at Customer Care
Reply from Bensons For Beds - New Malden
We're so glad our staff was helpful in guiding you to the right bed and mattress. Thank you for sharing your positive experience with us, Megan at Customer Care
Good price helpful staff
January 7, 2025
Reply from Bensons For Beds - New Malden
We appreciate your feedback and are so glad our staff and prices met your expectations. We look forward to assisting you again in the future, Megan at Customer Care
Heira was so helpful
We were helped by Heira who was very good in showing us what types of bed that we wanted
January 6, 2025
Reply from Bensons For Beds - New Malden
We're happy to hear that you had a positive experience and that our team member was helpful in guiding you to the right bed. Thank you for your feedback, Megan at Customer Care
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