A perfect bed from a long established firm making superb quality beds coupled with excellent customer services. This is the second bed and cushion and it exceeds all expectations.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. After ages trying to find the right bed to suit tried these guys and they sorted out the right package inside of half hour. Despite being bespoke price wasn't more expensive than ot... See more
Company replied
Naz and the team at Bespoke Beds of Oakwood are brilliant. Customer service - excellent, not only is Naz an attentive person, taking note of all our details and needs, but he also goes above and b... See more
Company replied
Would highly recommend Bespoke Beds of Oakwood. Went there for a mattress and the array of options was explained well in the shop. Given plenty of opportunity to try out different mattresses in the st... See more
Company replied
Company details
Information provided by various external sources
We specialise in made to measure and standard size products, We have a full range of contemporary and traditional styles of Beds, Mattresses and Headboards. Our products are Lovingly Hand-Crafted in Yorkshire, and Approved by the National Bed Federation, for Customer Peace of Mind
Contact info
166, ls8 3ad, Leeds, United Kingdom
- 01133454050
- info@bespokebedsofoakwood.co.uk
- www.bespokebedsofoakwood.co.uk
4.9
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bespoke Beds Of Oakwood Ltd
Hello Sarah
Thank you for taking the time to give us some valuable feedback on your experience with us. We are very pleased to hear that you were satisfied with your custom made headboard and bed, which were specially created to your specification. It is very reassuring to hear the you were pleased with your new products, delivery and the installation of your order. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (md)
Naz advised us on beds for our new…
Naz advised us on beds for our new house, they were ready on time, delivered on time, and Naz visited to complete the assembly and check we were happy. Excellent.
November 10, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr & Mrs Watson
Thank you for returning to us to purchase the beds for your new house. We really appreciate your support, custom and feedback, and we are really pleased to hear that you were happy with every aspect of your order, from placing the order to delivery and installation. We wish you all the best in your beautiful new home, best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (md)
Great product
Great product, great communication, great service. Naz is a joy to deal with.
November 10, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr. Cross
Thank you for returning to us with your custom, and trusting us again to make your bespoke headboard, foot-board and mattress. We really appreciate your support, custom and feedback, and we are pleased to hear that you were happy with every aspect of your order, from ordering to delivery. Thank you for the personal compliment and recognition, and it was a pleasure to meet you again. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (md)
Scammers
Scammers. 1st ask for bank transfer deposit upfront with no confirmation of order. Then deliver whenever they feel like instead of agreed day and time. Received wrong item and didn’t realise until opening of package. Contacted same day seller stopped responding. Contacted deliverer who gives number to another dodgy guy who says he’s owner. Agrees to exchange then disappears. After chasing says he will not exchange because he’s already paid third parties although he has proof of incorrect order received. I must now return bed and mattress to warehouse at my own expense + have 25% of order taken off of refund. Irresponsible. Liars. Thieves. Scammers.
November 9, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr Johnson
Thank you for contacting us. We are very confused, as we have no record of
a customer by your name, no record of your purchase with us, or a Trustpilot customer invite for a review. We certainly don't ask for anything upfront, and every customer that leaves our showroom, leaves with a customer invoice which confirms their order with us, which the customer signs. All our deliveries are undertaken by our inhouse delivery team, and are arranged in advanced, to suit our customer times. As all our products are made to customer specification and requirements, all our customers receive exactly what they have ordered. Like all reputable companies, we have have a robust returns policy, which is centered around our customers should it need to come into effect, and it doesn't involve what you have described. We are sorry to hear that someone has treated you like this, and we would urge you to get in touch with Trading Standard to pursue your complaint by using the link below. Finally, we wish you all the best, and hope that you get your complaint resolved.
https://www.wyjs.org.uk/trading-standards/
Best wishes
Naz (MD)
Would highly recommend
Would highly recommend Bespoke Beds of Oakwood. Naz is really helpful and there for you throughout the quick process, keeping you updated. Naz delivered the bed and put it together and even made sure after a couple of days that everything was all good. Such a comfy mattress and loved designing my headboard/base. Thank you Naz & team!
October 7, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Caprice
Thank you for taking the time to give us some valuable feedback on your experience with us, and thank you for returning to us with your custom. We are very pleased to hear that you were satisfied with your customised bed, personally created headboard design and mattress. It is very reassuring to hear the you were pleased with the delivery, installation and back up service call. It was great to see you and the family again, and we appreciate your recommendation. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (md)
Highly recommended beds
Got 4 beds so far from Naz and all have been fantastic. They are comfortable, sturdy and the sleep has been peaceful.
September 10, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr Nair
Thank you for taking the time to give us a wonderful review, and we really appreciate that you returned to us for your additional beds and mattresses. We wish you all the best in your new home. Best wishes from all the team at Bespoke Beds of Oakwood Ltd
Perfection at its best! Don’t buy a bed from anywhere else!
Once again Naz and his team have provided excellent service and another bed! I wanted a double for my guest room without breaking the bank and compromising on quality. I’m very happy with the finished result and as always with the service.
Couldn’t think of buying a bed from anywhere else.
August 17, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Vicky
Thank you for taking some of your valuable time to give us a wonderful review. Thank you for retuning to us for a bed for your guest room, and we are pleased to hear that you were happy with the bed and the service that you received from us. We really appreciate your support, custom and recommendation. Best wishes from all the team at Bespoke Beds of Oakwood Ltd
Naz (MD)
Amazing quality
Really good quality bed, was fitted quickly and efficiently. A very reliable and professional service! Thank you very much
July 27, 2021
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Ms Dabhad
Thank you for taking the time to give us your feedback on your experience with us. We are pleased to hear that you are happy with your bed, and the level of service that you received from us. We thank you for your custom and support. Best wishes from all the team at Bespoke Beds of Oakwood Ltd
Naz (md)
Very good and sturdy bed
I bought a bed from Nas at bespoke beds of Oakwood and I am very happy with the outcome, before now i was using them £500 memory beds from Emma etc and they have terrible support for a tank like me weighing about 90kg. The bedi bought from Nas was worth about £1290 but had a far higher percieved value to me. Nas was great in dealing with me while following strict COVID procedures. would recommend to any one looking for an actual bed.
July 14, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr Cephas
Thank you for visiting us all the way from Lancashire, it was very nice to meet you, and discuss all your needs in detail. Thank you for taking the time to give us a wonderful review, and the personal compliments. We are very pleased to hear that we met all your expectations and beyond, and that your mattress is perfect for your needs. We thank you for your recommendation and valued support. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
Bespoke Beds
Everything came up to our expectations and we are very satisfied. We would highly recommend Bespoke Beds !
July 2, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr and Mrs Lax
Thank you for taking the time to give us your feedback on your experience with us. We are very pleased to hear that we met all your expectations, and that you are very satisfied with your bespoke mattress, which specially made to your specification. We appreciate your recommendation and your support. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
I achieved the best sleep ever in years…
I achieved the best sleep ever in years since I bought my mattress.
We are a satisfied returning customer as well, always happy with the quality of bed and mattress.
Their mattress is so firm yet so soft, highly recommended especially to people suffering from back pains like me. The mattress I got really has given me an undisturbed good night sleep.
June 6, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Ms Aguillon
Thank you for taking the time to give us a wonderful review of your experience with us. It was lovely to see you again, and hank you for returning to us for your new mattress. We are very pleased to hear that your new mattress is perfect for your needs, and it has brought you the support that you wanted. We really appreciate the recommendation and value your continuous support. Best wishes from all the team at Bespoke Beds of Oakwood Ltd
Naz (MD)
Recommended by a family member and I am now keen to pass on the recommendation! FANTASTIC!
Had been recommended Bespoke Beds by my sister who had a gorgeous head board done a couple of years ago.
Our late grandma left us some chairs and we wanted to re-cover them whilst keeping the sentimental value.
I trusted Naz wholly with them and when asked to do the chairs, which are a little out of the ordinary for them, they didn’t disappoint! Chair looks AMAZING! Service so good and friendly, would use again and recommend in a heartbeat. They will be in our house for years and years to come! Thank you Naz and bespoke upholsterers!
May 26, 2021
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Ms O'Hanlon
Thank you for taking the time to give us a wonderful review of your experience with us. We really appreciated the recommendation from your sister, and a great compliment that you trusted us with such gems of great sentimental value to you both. We thank you for the trust that you showed in us, and we are very pleased that you are happy with the finished products. We are pleased to hear that you found our service good and friendly, and we really appreciate your heartfelt recommendation. We thank you for your support and custom. Best wishes from all the team at Bespoke Beds of Oakwood Ltd
Naz (MD)
From first going into the shop I was…
From first going into the shop I was welcomed and was both told and shown various mattresses etc. I was very impressed and consequently ordered a mattress and was told it would be about two weeks to arrive.
The delivery date was kept to and it was delivered to my home and I have to say I was very impressed with the service given; the staff were very courteous, both in the shop and on delivery, and I would like to thank them for making life a little easier for me.
May 18, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Hello Ms Hopkinson
Thank you for taking the time to give us a wonderful review of your experience with us. We are pleased to hear that you found every aspect of your visit, purchase and delivery to a very high standard. It was lovely to have you in the showroom, and go through the various mattresses that we have to offer, and find one that suited you and your needs the best. It was a complete pleasure to assist you, and we thank you for your support, custom and feedback. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
After recently purchasing two double…
After recently purchasing two double firm mattresses with the advise from shenaz, I then went on to buy a single bed for our very small box bedroom, Naz delivered and put the bed together, lovely bed but it was far too big for the box room. My sister spoke to Naz explained that I had not measured the room and of my own fault was disappointed.
Naz told us the problem could be resolved, so he came to measure and advise us as what could be done, I'm happy to say i now have a fantastic bed that fits the room perfectly.
Naz and Shenaz go above and beyond to satisfy their customers, I would recommend to everyone, I would not hesitate to go back again.
I am one very very happy customer thankyou so much.😊
February 12, 2021
Reply from Bespoke Beds Of Oakwood Ltd
Dear Ms J. Ay
Thank you for taking the time to give us a wonderful review on your experience with Bespoke Beds of Oakwood Ltd. It was a complete pleasure to help you on each occasion, and to help you find a solution for the dilemma of the small room. We are really pleased that we managed to make everything just as you wanted it, and make it all fit perfectly for you. Thank you for the personal compliments, and the gifts you sent us, they were warmly received with appreciation. We appreciate your recommendation, and we look forward to being of service to you in the future. Best wishes to you and your sister from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
beds of Oakwood
I found bespoke beds of Oakwood by searching online and saw that there was a lot of great reviews of made to measure mattresses.
First consultation was so simple, I was told of the different options and what would be best for me. Was reassured that my order will come before Christmas despite not giving much notice from myself.
Naz had been amazing through it all. I got my delivery on time and the mattress is really good quality too.
Thank you for this stress-free experience. I would highly recommend this company to everyone.
December 26, 2020
Reply from Bespoke Beds Of Oakwood Ltd
Hello Sharon
Thank you for taking the time to give us a wonderful review of your experience of Bespoke Beds of Oakwood Ltd. It was nice to meet you, and be in a position to make a made to measure mattress for you. We are pleased that you were happy with the advice and the service that you received from us, and it is pleasing to know that you are very happy with the mattress. We really appreciate your personal recommendation, and we hope to be of service again in the future. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
Amazing service from start to finish!
I had to come on and write a review as I’m so unbelievably pleased with the service Naz and the team provided.
I contact Naz earlier in the year with something really specific in mind. He just got it straight away and sent me drawings and multiple fabrics to choose from. I was after a certain colour and texture and Naz went above and beyond to source something more like what I wanted.
The communication has been amazing throughout, nothing has been too much trouble, and Naz and his team were at our new home on the day of completion to fit our super king size bed.
We are so happy with it, it’s beautiful and just what we wanted.
Thank you so much for everything.. guest bedroom next!
December 21, 2020
Reply from Bespoke Beds Of Oakwood Ltd
Hello Jade
Thank you for taking the time to give us a wonderful review on your experience with Bespoke Beds of Oakwood Ltd. Thank you so much for all your kind words and compliments, they are warmly received. It was a complete pleasure to work with you to create your super-king vision for your new home. We are pleased that you were happy with every aspect of your order, from start to finish, and it was wonderful to work with you in creating that vision. We thank you for a lovely and detailed review, and we hope to be of service when you are ready for your guest bedroom. Best wishes from all the team at Bespoke Beds of Oakwood Ltd
Naz (MD)
Excellent customer service made to feel…
Excellent customer service made to feel so welcome. Very accommodating and everything done exactly as asked. Amazing quality bed and service couldn't do enough. Excellent value for money and service would highly recommend
December 20, 2020
Reply from Bespoke Beds Of Oakwood Ltd
Hello Sara
Thank you for taking the time to give us a wonderful review on your experience with Bespoke Beds of Oakwood Ltd. It was really nice to meet you and your partner, and make the mattress, bed and headboard to your specification. We are pleased that you were happy with all aspects of our service and the products supplied. We really appreciate you recommendation. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
Great service and delivery as promised
Great service and delivery as promised
Mums happy with her bed and reasonably priced.
Bespoke Beds are very knowledgeable about the Beds available.
I would highly recommend Bespoke Beds of Oakwood
December 20, 2020
Reply from Bespoke Beds Of Oakwood Ltd
Hello Maureen
Thank you for taking the time to give us a wonderful review on your experience with Bespoke Beds of Oakwood Ltd. It was lovely to see you, and make a custom made bed and mattress that was suited to your mums needs. We are pleased that your mum is happy with her new bed, and that you were happy with the service you received from us. We really appreciate your recommendation, Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
Great customer service from start to…
Great customer service from start to finish absolutely delighted with the end result bespoke made headboard thank you so much ....
December 19, 2020
Reply from Bespoke Beds Of Oakwood Ltd
Hello Sarah
Thank you for taking the time to give us a wonderful review of your experience with Bespoke Beds of Oakwood Ltd. A great project to work on, and a complete pleasure to meet you and your partner. Thank you for working with us to create a very bespoke vision for your home, and we extremely pleased with finished product. We wish you all the best with the wonderful project that you are working on, truly amazing. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
Naz (MD)
Mattress in a bag and bed
Ordered a memory foam matress in a bag and shaker bed, absolutely AMAZING! Naz kept me updated with delivery dates and times. Bed was so easy to put together. Mattress is so comfy. Thank you so much
December 5, 2020
Reply from Bespoke Beds Of Oakwood Ltd
Hello Nikki
Thank you for taking the time to give us a wonderful review of your experience with Bespoke Beds of Oakwood Ltd. Thank you for ordering our new state of the art mattress in a bag, made with advance adaptive memory foam technology, We are pleased to hear that you are happy with the quality of the bed, mattress and the service you received from us. Best wishes from all the team at Bespoke Beds of Oakwood Ltd.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.