A perfect bed from a long established firm making superb quality beds coupled with excellent customer services. This is the second bed and cushion and it exceeds all expectations.
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Excellent service. After ages trying to find the right bed to suit tried these guys and they sorted out the right package inside of half hour. Despite being bespoke price wasn't more expensive than ot... See more
Company replied
Naz and the team at Bespoke Beds of Oakwood are brilliant. Customer service - excellent, not only is Naz an attentive person, taking note of all our details and needs, but he also goes above and b... See more
Company replied
Would highly recommend Bespoke Beds of Oakwood. Went there for a mattress and the array of options was explained well in the shop. Given plenty of opportunity to try out different mattresses in the st... See more
Company replied
Company details
Information provided by various external sources
We specialise in made to measure and standard size products, We have a full range of contemporary and traditional styles of Beds, Mattresses and Headboards. Our products are Lovingly Hand-Crafted in Yorkshire, and Approved by the National Bed Federation, for Customer Peace of Mind
Contact info
166, ls8 3ad, Leeds, United Kingdom
- 01133454050
- info@bespokebedsofoakwood.co.uk
- www.bespokebedsofoakwood.co.uk
4.9
Excellent
125 reviews
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Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr Gonzales
Thank you for taking time out of your busy schedule to give us a some feedback on your experience. We agree that a bigger showroom would be very beneficial for us, as we would be able to display many more products. However, we are pleased that we were in a position to open up our showroom out of hours so you could view the bed and mattress and make selections to personal preferences. We understand that sometimes customers cannot always visit us during normal opening hours, and where possible we are happy to facilitate. It was lovely to meet you and your family and we are pleased that you are happy with service we gave and the products that you purchased. Kind regards Bespoke Beds of Oakwood Ltd.
Good service and a very good bed
August 14, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr Parish
Thank you for taking some time out to give us a wonderful review and thank you for the phone call about the error rating of 2. We have been advised by Trustpilot that you edit it from your side and give us the rating that you intended to give us, which was 4. We value your feedback, and we apologise that we couldn't get your product to you any sooner, this is mainly due to our products being made to order and that takes a few weeks. We are pleased that you were very happy with the rest of our service and our products, and we really appreciated the phone conversation. Kind regards Bespoke Beds of Oakwood Ltd.
I bought two mattresses of excellent…
I bought two mattresses of excellent quality.
I am very happy with the service that i have received. I was given honest and detailed information about different mattresses and other products, advice on the one that suits my and my family's requirements. I was always kept informed during the process of buying, delivery and post sale queries. I would love to recommend anyone looking to buy a mattress. Thank you 'Team - Bespoke Beds of Oakwood'. Good Luck!
August 13, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr Patil, thank you for taking sometime out to give us a wonderful review . We are pleased that you were happy with all aspects of our service and the products. Thank you for recommending us, we appreciate that greatly, and we look forward to being of service to you again in the near future. Kind regards from Bespoke Beds of Oakwood Ltd.
Thanks for excellent and 5 🌟 service
Thanks for excellent and 5 🌟 service. I can recommend you to everyone.
The product is very good quality.
May 26, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Marisa
Thank you for taking some time out to give us a review on your experience of Bespoke Beds of Oakwood Ltd. Thank you for recommending us and we are pleased that you are happy with your Bespoke design bed, in a very restricted space. It was a pleasure dealing with you and thank you for your patience. We look forward to seeing you again in the future. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd.
Great quality, price and service with a smile.
Last year we purchased an ottoman bed from here for our Son.
I was highly impressed by the personal level of service and also the price and quality of the bed and mattress.
Naz and his wife Shanaz really go the extra mile to ensure that their customers are happy.
We returned recently to purchase a king size mattress for ourselves.
I was astonished when walking in to the shop that Shanaz remembered me and the names of my family. She even noticed that I’d changed my car!
I got a really good deal on a bespoke mattress and felt that she listened carefully to exactly what I was after and talked me through the various options.
We’re extremely pleased with the workmanship/ quality of our new mattress.
I would highly recommend Oakwood Bespoke Beds to anyone.
May 25, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Sue
Thank for taking some time out to give us a wonderful review. Thank you for returning to us for your mattress, it was lovely to see you again and to have a nice catch up, we appreciate that greatly. We are pleased to hear that one year on from your last purchase from us you received the same level of care and customer service and that you are happy with your new mattress. We will always endeavour to provide the highest level of customer service, best products at the best price. We look forward to seeing you again in the future and all the best to you family. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd.
Highly recommend
Very professional, helpful, friendly and all round excellent service! We are extremely happy with our bespoke seating area. Would highly recommend and will most definitely use again.
May 6, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr and Mrs Bradshaw, thank you for taking the time to give us a wonderful review of your experience of Bespoke Beds of Oakwood Ltd. It was a pleasure to work with both of you and complete your design and incorporate everything you wanted into the finished product. Thank you for recommending us and we look forward to being of service to you in the near future. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd.
Found Bespoke Beds of Oakwood via a…
Found Bespoke Beds of Oakwood via a Google search as we needed a large bed base with two independent orthopaedic mattresses and wallboard to match which were not available as standard 'off the shelf' sizes and designs.
I telephoned the store and discussed our requirements with Naz who produced and emailed drawings by return based on the design and dimensions I described. This was followed by a visit to the store to choose the fabric for the bed base and wallboard.
From first contact to delivery of the bed and wallboard, both Naz and his wife and business partner, Shenaz, kept us updated with progress reports and delivery timeframes.
The beds were delivered and set up ready to use, with all packaging taken away and we are absolutely delighted with them ...... so much so that following recent completion of our house refurb we went on to order a further three beds and wallboards which we are equally delighted with. We also recommended to friends who went on to place an order for their replacement bed.
We would recommend BBOO to anyone looking for a quality product at a very competitive price - with the added bonus of a level of personal customer service very rarely found nowadays.
Thank you Naz and Shenaz - we were truly dazzled and delighted!!
Mr & Mrs Jacobs
April 27, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr & Mrs Jacobs
Thank you for taking the some time out of your busy schedule to give us a wonderful review of your experience of Bespoke Beds of Oakwood Ltd. It was a complete pleasure to meet you both and to create the products specific to your designs and comfort. We are very pleased that you were happy with all aspects of our service, products, price and are grateful that you returned to us to complete the vision of your remaining bedrooms. We have always endeavoured to provide high quality products accompanied with the highest level of personalised service ensuring that we always meet all the needs of our customers and they are totally satisfied . My wife and I would like to thank you for the wonderful personal compliments that you have attributed to us, we appreciate them greatly.
We thank you for recommending us to your friends, who were equally happy with our products and services.
Kind regards from Shenaz, Nazir and all the staff at Bespoke Beds of Oakwood Ltd.
Highly Recommend
We found Bespoke Beds of Oakwood by chance, so happy we did. We wanted a good quality bed at a reasonable price for my teenage son. From the consultation to purchase to delivery the customer service has been excellent. My son is delighted with his choice. I would highly recommend this company.
March 3, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Miss Richardson, thank you for taking some time to give us some valuable feedback on your experience of Bespoke Beds of Oakwood Ltd. It was a pleasure meeting you both and we are delighted to hear that, your son is pleased with his choices. We think he liked the option of selecting his favourite colours and incorporating that into his bed, bespoke just for him. We are pleased that your were happy with all aspects of your purchase from Quality, Service and the Price and we thank you for recommending us, it is greatly appreciated. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd.
Excellent friendly service !!
Excellent friendly service both during visit to shop and when the bed arrived. Kept us informed of developments and delivered on time. Highly recommend !!
February 27, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr and Mrs Harris, thank you for taking some time to give us some very valuable feedback on your experience of Bespoke Beds of Oakwood Ltd. We are pleased to hear that you were happy with all aspects of you purchase and we are grateful that you would recommend us. We thank you for your custom and patience with your made to measure bed and mattress, it was a pleasure dealing with you both. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd.
Great service
Great service! So helpful and friendly, they will go above and beyond to make and design any bed and headboard. After changing my mind several times they created, built and fit a perfect headboard. Nothing is too difficult for them.
February 25, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Miss Jenny, thank you for taking some time out of your busy schedule to give us some valuable feedback on your experience of Bespoke Beds of Oakwood Ltd. We thank you for the personal compliments and it was a true pleasure designing and making the products that you specifically wanted. We are happy that you looked at many designs and then settled on something that you content with, it was time well spent. We are pleased that you were happy with all aspects of the customer service, products and price that you received from us. Thank you for recommending us and we wish you all the best, kind regards from all the staff at Bespoke Beds of Oakwood Ltd
We were very pleased with everything
February 6, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mr & Mrs Lavin
Thank you for taking the time to give us some valuable feedback on your experience of Bespoke Beds of Oakwood Ltd. We are happy to hear that you were very pleased with the quality, price and service that you received from us. We thank you for your time and appreciate your custom. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd
Excellent
Excellent, friendly service. Wouldn’t hesitate to use them again!
January 14, 2019
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Mrs Keeling-Heane, thank you for taking the time out to give us a wonderful review. We are happy that you were satisfied with all aspects of your experience with Bespoke Beds of Oakwood Ltd. We look forward to being of service to you again in the future. Kind regards from all the staff at Bespoke Beds of Oakwood Ltd.
Most Amazing Service
Most Amazing Service! Naz And his wife are so friendly and could not do enough to help and make sure everything was right for me! They made the experience stress free really couldn’t have asked for any more! I have a bespoke bed which looks amazing and is so comfy! Thanks for such great service would recommend to anyone!
November 27, 2018
Unprompted review
Reply from Bespoke Beds Of Oakwood Ltd
Hello Sara, thank you for taking some time out of your busy schedule to give us some valuable feedback on your experience of Bespoke Beds of Oakwood Ltd. We thank you for the personal compliments and it was a true pleasure designing and making the products that you specifically wanted to a comfort that was just right for you both. We are pleased that you were happy with all aspects of the customer service, products and price that you received from us. Thank you for recommending us and we wish you all the best, kind regards from all the staff at Bespoke Beds of Oakwood Ltd
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