It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great way to buy a bike! The Bike 2 Work Scheme does slow the ordering process down a little, but if you're patient enough to wait a few more days then it absolutely makes sense. I ordered my bike o... See more
Company replied
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative... See more
Company replied
They are quick to respond to any queries. Answers provided are, in my experience very clear and helpful. They provide timely updates regarding progress of quotes and vouchers. They process clearance... See more
Company replied
Company details
Information provided by various external sources
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Contact info
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, United Kingdom
- 03300884765
- info@bike2workscheme.co.uk
- www.bike2workscheme.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
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Excellent
Very straightforward process and quick issuing of voucher. Very helpful when I called customer service.
March 11, 2026
Reply from Bike 2 Work Scheme
Hi Steve,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Emma,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Really Easy and the voucher was there…
Really Easy and the voucher was there immedietley after my emplyer made payment
March 10, 2026
Reply from Bike 2 Work Scheme
Hi Victor,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Nice and easy
Nice and easy, simple to use no hiccups. My bike was ordered and arrived within a few days.
March 4, 2026
Reply from Bike 2 Work Scheme
Hi James,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Dave,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Smooth and fast.
February 20, 2026
Reply from Bike 2 Work Scheme
Hi Callum,
Thanks for your feedback , Happy Riding.
Regards
Bike2WorkScheme.
Easy process, great bike
The process was very smooth, I was constantly kept to date with where we were at and next steps, and the bike is great!
February 20, 2026
Reply from Bike 2 Work Scheme
Hi Tony
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme.
Easy to do and set up
February 20, 2026
Reply from Bike 2 Work Scheme
Hi Patrick,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Daniel,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme.
Bike to work scheme were quick to reply…
Bike to work scheme were quick to reply and very helpful ,also glad I chose evans cycles stockport. The staff there helped me choose the bike for me and im more than happy with it.
January 23, 2026
Reply from Bike 2 Work Scheme
Hi Mark,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Glenn,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Very simple & easy process.
February 10, 2026
Reply from Bike 2 Work Scheme
Hi Marin,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
I’m not angry, just disappointed.
Second email requesting a review.
My employer has paid, the bike shop is ready to send the bike but Bike2work has “an administrative error” and has not processed the voucher. I have contacted Bike2work and asked about the voucher and was met with short answers claiming that there were no problems on their end without actually looking in to the problem.
My first experience was great. This time, not so much. Everyone is out of pocket apart from Bike2Work and they seem to have no urgency to fix the problem and are more concerned about getting this review from me.
January 27, 2026
Reply from Bike 2 Work Scheme
Hi Kate,
Thanks for you feedback,
From time to time there is a technical issue, we apologise for that, I hope you now have your bike and look forward to working with you in the future.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Dan,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Joshua,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
The process was easy
The process was easy, one simple form and a few days later I had a voucher!
January 29, 2026
Reply from Bike 2 Work Scheme
Hi Steve,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi James,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Andrew,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Instructions were not entirely clear
Instructions were not entirely clear. Website not quite as slick as it could be. Functional though and did the job
January 19, 2026
Reply from Bike 2 Work Scheme
Hi Andy,
Thanks for your feed back and enjoy your bike.
Regards
Bike2WorkScheme
It was a great service and sorted out…
It was a great service and sorted out nice and quick and the voucher was send. Had the bike in 5 day from start of the process. Very happy
January 15, 2026
Reply from Bike 2 Work Scheme
Hi Kirsty,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
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