Just made a booking for a domestic flight in Germany, but after the booking I noticed a different departure time was booked. I called the customer service which was fairly quick answering, and the age... See more
Company replied
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See what reviewers are saying
Super happy with the service provided amid the chaos of covid-19. My airline re-scheduled multiple times affecting my connecting flights. Customer care were very helpful with arranging all the connect... See more
Company replied
Excellent service. One single problem: your site should have the language option, at least English besides German. I do not speak german, so, I have to use google translate each time. Overall servic... See more
Company replied
We booked 3 business tickets, but my husband ended up have no lounge-access. I understand very well there are tickets which have no lounge-access,but no ideas which ones. Nothing stated,not in our "re... See more
Company replied
Company details
Information provided by various external sources
Bei dem 1998 gegründeten deutschen Flugbuchungsportal Billigflug.de ist der Name Programm: Als Spezialist für günstige Flüge bietet Billigflug.de mit einer Auswahl von mehr als 450 Airlines den schnellen Überblick über das Angebot billiger Flüge. So können Kunden sich das einzelne Aufrufen der Websites der Airlines sparen und sind dennoch sicher, günstig abzuheben. Neben dem Preisvergleich von Linienflügen, Charterflügen und Billigfluglinien bietet das Portal auch attraktive Angebote zu Pauschal- und Last-Minute-Reisen, Hotels und Mietwagen.
Hotline: +49 (0)341 - 35575 83830
Written by the company
- Preise Vergleichen >> Buchen >> Sparen
- Unser Name ist Programm: Wer billigfliegen möchte, ist auf billigflug.de richtig. Als Spezialist für günstige Flüge bieten wir den schnellen Überblick über das Angebot billiger Flüge. So kann man sich das einzelne Aufrufen der Webseiten der Fluglinien sparen und ist dennoch sicher, günstig abzuheben. Gleichzeitig bieten wir nicht nur den Preisvergleich von Linienflügen, Charterflügen und Billigfluglinien, sondern wir haben als langjähriger Tourismusexperte auch attraktive Angebote zu Pauschalreisen, Hotels, Mietwagen und Last Minute Reisen. Wenn Sie nicht nur billige Flüge buchen wollen, sondern insgesamt einen preiswerten Urlaub erleben möchten, haben Sie mit billigflug.de die beste Wahl getroffen.
Flüge billig: für wenig Geld ans Reiseziel
Wir lassen billige Flüge wahr werden
Ihr Traumziel ist nur einen Klick entfernt und es ist preiswert zu erreichen. Vergleichen Sie die Preise aller Airlines oder wählen Sie ihre favorisierte Fluggesellschaft direkt bei uns aus. Wir bei billigflug.de schreiben billige Flüge groß und finden den passenden Flug für Sie. Nicht nur das: Buchen Sie auch ihren Mietwagen und Hotels direkt bei billigflug.de. Geld sparen kann man schließlich immer und überall, versteckte Kosten gibt es bei uns nicht. Günstiger als über uns kann man gar nicht an sein Reiseziel kommen.
Contact info
Dittrichring 18 - 20, 04109, Leipzig, Germany
- +49 (0)341 - 35575 83830
- service@billigflug.de
- www.billigflug.de
4.2
Great
2K reviews
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Rough landing and delayed.
March 1, 2019
Unprompted review
Reply from billigflug.de
Dear Mrs. Sonda,
we are very happy about your 4 stars.
Unfortunately, they rate an experience that we have no control over - the flight itself.
Yours sincerely
Your Mr. Schmoldt | Customer Care
Reply from billigflug.de
Hello Rose Roeed,
Thank you for your rating. We look forward to be of assistence with your next booking soon.
Best regards
Mrs Mehland I Customer Care
Ticket booked 3 times!!
I looked for a flight using Billigflug.de then I was redirected to Bravofly to book the ticket and buy it. The next day I received an email stating that my Reservation request was not completed and I have to hurry up to book a new ticket because prices are very dynamic. I opened Billigflug again to look for a ticket and didn't find anything cheap, then found cheaper ticket on another website so I booked it. Few minutes later I got an email stating that a ticket was booked for me from Billigflug (automatically maybe!!). After hours of phone calls I finally got back the paid amount for this automatically booked ticket.
Few days later I found from the bill of my credit card that the ticket from Bravofly (which was declined from Billigflug) is already booked and paid. I tried to explain the situation to Billigflug that I have two tickets on the same day with the same carrier but they said it is not their problem because it is from Bravofly, however I was redirected to Bravofly from Billigflug. I tried to explain it to Bravofly, they said it is not their business because the ticket was issued and confirmed.
Worst two companies to book tickets from!
January 30, 2019
Unprompted review
Reply from billigflug.de
Dear Mr. Kamel,
we regret that we could not convince you of us.
If you cancel an attempt to book through us or if it can not be completed due to various reasons, you will receive a message by e-mail.
Please ignore this e-mail. If you have made a new booking in the meantime. Above all, please ignore this e-mail, if you have already received a confirmation from the airline.
If you have made a double booking, we will gladly ask for a refund from the airline.
Best regards
Your Mr Schmoldt | Customer Care
Reply from billigflug.de
Dear Mr Stan,
Thanks for your review. It's nice to hear that everything was great.
Yours sincerely
Mrs Walther | Customer Care
No hidden costs
I paid exactly the same price as it was provided by the search engine I used. No hidden costs no changes when you go to the site
January 8, 2019
Unprompted review
Reply from billigflug.de
Dear Maria,
thank you very much for your rating. It's nice to hear about your positive experience on our website.
Yours sincerely
Mrs. Lehmann| Customer Care
All worked as expected.
December 16, 2018
Unprompted review
Reply from billigflug.de
Dear Bastian,
thank you very much for your rating.
Best regards
Mr Meißner | Customer Care
Good service quality airllines
December 13, 2018
Unprompted review
Reply from billigflug.de
Dear Mr. Yalcin,
we thank you for the great feedback and wish you a nice winter time.
Yours sincerely
Anja Mehland I Customer Care
everything alright as far as i remember
December 5, 2018
Unprompted review
Reply from billigflug.de
Dear Niels,
thank you very much for your rating.
We wish you a nice winter time.
Yours sincelery
Mrs Walther | Customer Care
Everything went smoothly and without…
Everything went smoothly and without surprises
December 4, 2018
Unprompted review
Reply from billigflug.de
Dear Mr Rosales,
thank you very much for your rating. It's great to hear that everything was fine.
Yours sincerely
Mrs Walther | Customer Care
The site is useful
The site is useful, charge is very reasonable and efficient in arranging the booking.
December 4, 2018
Unprompted review
Reply from billigflug.de
Dear Mrs Cheng,
thank you very much for your lovely rating on our website.
Yours sincerely
Mrs Walther | Customer Care
Still haven't received a call from…
Still haven't received a call from billigflug.de. Tried to call myself, the customer support operator was rude and refused to call me back regarding problems I have experienced.
November 22, 2018
Unprompted review
Reply from billigflug.de
Dear Meri Koponen,
unfortunately we were not able to reach your by phone.
Please be sure, that our Customer Service Team continues to resolve your problem in close collaboration with your airline.
Kind regards
Yours Mrs. Stier | Customer Care
Top alles super geklappt
November 22, 2018
Unprompted review
Reply from billigflug.de
Hallo Marianna,
vielen Dank für Ihre ★★★★★!
Wir freuen uns sehr über die Bewertung.
Mit freundlichen Grüßen
Ihre Frau Stier | Customer Care
Not fully trustful
I was very doubtful after I booked my ticket because I got an email indicating that my reservation is not completed and I have to choose another flight even though I paid for the ticked!
November 22, 2018
Unprompted review
Reply from billigflug.de
Dear Mr. Foaud
We regret that we could not completely convince you.
If you cancel a booking process, you will receive a confirmation by e-mail. If you already have a booking request, then you can ignore it.
Do you have any questions, our service team is always there for you.
Best regards
Your Mr. Schmoldt | Customer Care
Reply from billigflug.de
Dear Mr. Thakar,
thank you for your great feedback
Best regards
Your Mr. Schmoldt | Customer Care
Unacceptable!
Unfortunately, I have booked a flight through billigflug.de! I will never use it again and will NOT recommend it to anyone - UNACCEPTABLE!
First of all, I was booking a flight for €35, when paying I found out I was paying €50 (€15 were added to my payment last second!), however, the payment did not go through as something went wrong on their website and the company charged me €0,01 (one cent!). After a while (1-2 hours), they returned the cent. Therefore, I assumed that the booking didn't go through and booked another ticket for the same flight with another website. IN 6 HOURS BILLIGFLUG.DE WITHDREW 50 EUROS FROM MY ACCOUNT. I tried to call to the customer support - no one speaks English, moreover, the call center just hanged up on me several times!
Horrible experience.
November 19, 2018
Unprompted review
Reply from billigflug.de
Dear Meri Koponen,
As a customer-oriented company, we always endeavor to advise our customers in a pleasant atmosphere, objectively and competently. Please be assured that the experience you have described does not match our idea of a customer-oriented service standard.
With kind regards
Yours Frau König I Customer Care
I've booked 2 flights in the past 3…
I've booked 2 flights in the past 3 months and they always seems to have better prices than others. Highly recommend.
November 15, 2018
Unprompted review
Reply from billigflug.de
Dear Johnny,
thank you very much for your rating.
It's nice to hear about your positive experience on our website.
Yours sincerely
Mrs. Walther | Customer Care
Reply from billigflug.de
Dear Jolanta Knap,
thank you very much for your nice rating.
We hope to see you soon again.
Yours sincerely,
Mrs Walther | Customer Care
It does not have any other language…
It does not have any other language options(or I could not find it)
October 31, 2018
Unprompted review
Reply from billigflug.de
Dear Mrs. Aksu,
What do you mean exactly? On our portal?
Best regards and thanks for your feedback
Your Mr. Bodnar | Customer Care
I wasn't aware that I would have to…
I wasn't aware that I would have to wait some hours before the confirmation of my booking. Other than that, it worked really well for me!
October 18, 2018
Unprompted review
Reply from billigflug.de
Dear customer,
thank you for your feedback.
The final ticketing may take a while and depends on the airline.
We are very happy about your 4 stars.
Best regards
Your Mr Schmoldt | Customer Care
Easy process
October 17, 2018
Unprompted review
Reply from billigflug.de
Hello Mr Pakulla,
thank you for this Feedback.
best regards,
Mr Steinbeißer | Customer Care
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