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Rated 1 out of 5 stars

This company is part of a set of online stores owned by bilua-com. The following brands are part of the same group of scammers from Barcelona: kidits, wellindal, miscota, biuki, carethy. Stay... See more

Rated 1 out of 5 stars

Similar issues to everyone else....ordered, then email stating product not available, promised a refund, 14 days, nothing, contact again, promised refund but still nothing. Nothing short of theft and... See more

Rated 1 out of 5 stars

I ordered from Biuky by Carethy and got wrong order. Trying to use their contact form and how convenient it's shut down! These can't be reached anywhere or in any way. But like 5h ago someone from Car... See more

Rated 1 out of 5 stars

SCAM! This company took my money and never delivered my order. When you try to contact them the page goes to an error message. I contacted my bank who informed me that Biuky wrongfully used my card d... See more

1.3

Bad

TrustScore 1.5 out of 5

250 reviews

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Rated 1 out of 5 stars

I purchased simple scrub,it won't…

I purchased simple scrub,it won't charge due to faulty cable charger,I messaged them 4 times,they say they will get back to me,they did the 4th time,I asked for a new charging cable, they said contact who i purchased, I have 4 times,I am contacting PayPal to solve this problem. I paid through PayPal and have conformation that I did.Terrible way to treat customers,I have bought loads of their products over the years.No more.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service, sounds like a scam

If I could I would give it no stars at all, made an order in January, already in may, never got my order, or even an email, tried contact them several times, just to find out now my order was cancelled without any notice or refund.
Would never recommend this website, total scam

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

No response and lost my money

I lost my money!
Purchase has been cancelled after not being sent for 4 months. Money never returned!
Still waiting to receive my money!
Don't buy here!!

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

2 months delay

I placed an order in February and received a confirmation email. My account was charged $51.00. I have sent several emails asking for the reason for the delay, but have not received any response. Additionally, I noticed that the products I ordered are not currently available on their website and they are carrying fewer products than before...does it mean that they are having problems or they are about to close the business down?

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Well, I've learned my lesson. I wish I engaged in a bit of research first... because I have an identical story to the submissions posted here.
Made an order on the 15th of February 2024, was told it would take between 9 to 12 days to arrive.
Since then I have sent multiple emails and submitted messages via their Contact Us portal and received nada in reply. One of the emails I sent even bounced back as the address was invalid. Scammed :(

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Failure

Failure. I am waiting for 2 products that I ordered over months ago. I tried to contact them in various ways, of course they did not respond. Fraud and waste of money.
I want my money back!
I do not recommend!!!

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I placed an order, and the product never came.

I sent them 3 messages, but no reply.

Stay away from Biuky.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Never received my order. Sent two emails and never answered

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. My order never arrived and it’s impossible to get in contact with them.

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

AN INTERNATIONAL FRAUD SCHEME

Stay far away from ordering at any website which has to do with Biuky or its owner, Carethy. I ordered on 4th January 2024 food supplements on the Portuguese website of Biuky to a total of EUR 64,19, which according to the Biuky website would be delivered within 3-5 days. Now, 6 weeks later, the order has not even been processed and I doubt that it ever will. No matter what country you look at reviews from, the same pattern is shown in around 90% of the reviews: The ordered goods never show up! I am now filling police fraud reports to the Central Fraud Unit of both the Portuguese and Spanish police to stop this obvious fraudulent business. I will no doubt never see my payment again, but I shall make sure this will be the most expensive fraud they have committed yet. I shall then contact google and the major market places to find out how they can allow an obsious scam like this to operate with the help of their platforms!

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!!

SCAMMERS!!!!
They just get your money and do not deliver the product and also is not even possible to contact them. DO NOT BUY ANYTHING FROM THEM!

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

MINUS 1 STAR would be my award if it…

MINUS 1 STAR would be my award if it were possible.

Wise after the event and on reading these reviews, something I have not done in the past but definitely will in the future.

Like everyone else, money out - no delivery. Tried emailing but it will not accept the valid order details.

Will be going to my bank for help and reporting this company to official channels.

February 7, 2024
Unprompted review

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