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Rated 1 out of 5 stars

This company is part of a set of online stores owned by bilua-com. The following brands are part of the same group of scammers from Barcelona: kidits, wellindal, miscota, biuki, carethy. Stay... See more

Rated 1 out of 5 stars

Similar issues to everyone else....ordered, then email stating product not available, promised a refund, 14 days, nothing, contact again, promised refund but still nothing. Nothing short of theft and... See more

Rated 1 out of 5 stars

I ordered from Biuky by Carethy and got wrong order. Trying to use their contact form and how convenient it's shut down! These can't be reached anywhere or in any way. But like 5h ago someone from Car... See more

Rated 1 out of 5 stars

SCAM! This company took my money and never delivered my order. When you try to contact them the page goes to an error message. I contacted my bank who informed me that Biuky wrongfully used my card d... See more

1.3

Bad

TrustScore 1.5 out of 5

250 reviews

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No history of asking for reviews

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1.3

All reviews

(250)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Ordered from them, delivery date passed, no explanation, no new delivery date. Emailed 3 times, no response. Have now started a claim back through my bank. Wish I had read these reviews before I ordered through this scam company. Waste of time and money.

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

If I know that this company belongs to Carethy website, I would never ordered, I had f**king terrible experience with Carethy, and I guess the next one with Biuky is coming. F**KiNG SCAMMERS

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

Did not receive my order

Did not receive my order. I ordered here because it's suppose to be delivered within between 9 and 12 working days but now it's almost a month and no status of my order the scam company

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

Received the wrong product and unable to contact Biuky

My order was two Melvita avocado oil, however, I didn’t receive two Melvita avocado oil, instead, I have received one avocado oil and, the second product was argon oil in a avocado oil box. I believed someone had changed or swapped the argon oil in the avocado oil box purposely. As I open the package, the argon oil dropped off the box of the avocado oil. I was trying to contact Biuky via the links given but I couldn’t even send my message.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

it is a scam

it is a scam! I ordered from Switzerland. they never shipped anything. in their website shows in processing. They never respond to any email or inquiry through their website!

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

No goods delivered - scam

Goods promised, no delivery. No Customer Services to speak of, you can log your complaint but there is never any acknowledgement.

Total scam it seems

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

I had read the terrible reviews on here…

I had read the terrible reviews on here but went ahead and ordered from them as no other company had what I wanted.
I was told that it would be delivered in 9-12 working days.
I can confirm that tracking was spot on and it was delivered on day 6.
My items came from Barcelona via Girona and the Netherlands.
Phew…just teaches me not to believe everything you read online.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

I have placed an order and tried to contact the company

Order BIU-CH-231107151453f6140
I have placed an order to Switzerland and tried to cancel it after a couple of hours but they did not respond to my written inquiry via their website. I also found an email address and the email could not be delivered. Tried their phone number and an automatic response says in Spanish that it does not exist. Looks indeed like a scam and I am ready to continue the escalation until I receive my money back.

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

Did not receive my order

Did not receive my order. I ordered here because it's suppose to be delivered within 5 days but now it's almost a month and no status of my order
BIU-FI-23101618234947584

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy from this website

Do not buy from this website. No order arrived and no response to any of the emails you send via the form which is the only way to contact.
You’re basically giving them your money for nothing.
SCAM!!!

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy, it is a scam

BIU-AE-230809112000843
Don't buy. Scam. Company not honoring a paid order. No correspondence from company. Order place twice. No product received from August. When trying to contact, zero feedback. Just going to waste your valuable money

September 1, 2023
Unprompted review

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