This company is part of a set of online stores owned by bilua-com. The following brands are part of the same group of scammers from Barcelona: kidits, wellindal, miscota, biuki, carethy. Stay... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Similar issues to everyone else....ordered, then email stating product not available, promised a refund, 14 days, nothing, contact again, promised refund but still nothing. Nothing short of theft and... See more
I ordered from Biuky by Carethy and got wrong order. Trying to use their contact form and how convenient it's shut down! These can't be reached anywhere or in any way. But like 5h ago someone from Car... See more
SCAM! This company took my money and never delivered my order. When you try to contact them the page goes to an error message. I contacted my bank who informed me that Biuky wrongfully used my card d... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not order with this company
Do not order with this company. They just take money out of your bank account and didn’t send anything to you. I send them e-mails,but there’s no response.
Scammers
Ordered from them, delivery date passed, no explanation, no new delivery date. Emailed 3 times, no response. Have now started a claim back through my bank. Wish I had read these reviews before I ordered through this scam company. Waste of time and money.
SCAMMERS
If I know that this company belongs to Carethy website, I would never ordered, I had f**king terrible experience with Carethy, and I guess the next one with Biuky is coming. F**KiNG SCAMMERS
This company DOESN’T DELIVER !!
This company DOESN’T DELIVER !!! Don’t make any payment to this company !!
Haven’t received order and wished I’d…
Haven’t received order and wished I’d read reviews!
I have not received my order and I…
I have not received my order and I can't get no response from the site have paid and the e mail is not valid
Did not receive my order
Did not receive my order. I ordered here because it's suppose to be delivered within between 9 and 12 working days but now it's almost a month and no status of my order the scam company
Received the wrong product and unable to contact Biuky
My order was two Melvita avocado oil, however, I didn’t receive two Melvita avocado oil, instead, I have received one avocado oil and, the second product was argon oil in a avocado oil box. I believed someone had changed or swapped the argon oil in the avocado oil box purposely. As I open the package, the argon oil dropped off the box of the avocado oil. I was trying to contact Biuky via the links given but I couldn’t even send my message.
it is a scam
it is a scam! I ordered from Switzerland. they never shipped anything. in their website shows in processing. They never respond to any email or inquiry through their website!
I ordered some supplements from Biurky.
I ordered some supplements from Biurky.
My order was acknowledged and tracking details sent. The only hold up was British customs at Heathrow. My order arrived within the advised timeframe.
No goods delivered - scam
Goods promised, no delivery. No Customer Services to speak of, you can log your complaint but there is never any acknowledgement.
Total scam it seems
I had read the terrible reviews on here…
I had read the terrible reviews on here but went ahead and ordered from them as no other company had what I wanted.
I was told that it would be delivered in 9-12 working days.
I can confirm that tracking was spot on and it was delivered on day 6.
My items came from Barcelona via Girona and the Netherlands.
Phew…just teaches me not to believe everything you read online.
A lesson in not checking companies that…
A lesson in not checking companies that I've not heard of before ordering. It's a scam...likely a fake company. Same experience as everyone else...paid for a product, no response to requests for order updates
I have placed an order and tried to contact the company
Order BIU-CH-231107151453f6140
I have placed an order to Switzerland and tried to cancel it after a couple of hours but they did not respond to my written inquiry via their website. I also found an email address and the email could not be delivered. Tried their phone number and an automatic response says in Spanish that it does not exist. Looks indeed like a scam and I am ready to continue the escalation until I receive my money back.
Did not receive my order
Did not receive my order. I ordered here because it's suppose to be delivered within 5 days but now it's almost a month and no status of my order
BIU-FI-23101618234947584
I bought from this store and have not…
I bought from this store and have not heard from them. It's about three weeks now
Do not buy from this website
Do not buy from this website. No order arrived and no response to any of the emails you send via the form which is the only way to contact.
You’re basically giving them your money for nothing.
SCAM!!!
DON'T BUY YOU WON'T GET YOUR ANYTHING. WASTE OF MONEY!
Very disappointed. They don't even deserve 1 star. I never received my order after a month and when contacted via their contact form, no email confirmation was received. I tried many times and nothing. Waste of money. Their web needs to shut down.
Don't buy, it is a scam
BIU-AE-230809112000843
Don't buy. Scam. Company not honoring a paid order. No correspondence from company. Order place twice. No product received from August. When trying to contact, zero feedback. Just going to waste your valuable money
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








