Blackhall Plumbing & Heating  Reviews 

86
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the plumbing and heating engineers for being prompt, highly knowledgeable, and exceptionally thorough when handling complex repairs or routine annual servicing. People greatly appreciate the clear explanations provided during these appointments, ensuring they fully understand the ongoing maintenance and upkeep of their heating systems. Many consumers also highlight the business's long-standing reliability, noting that scheduling future appointments is very simple and that follow-up support is consistently dependable. Reviewers often mention that work areas are always left clean and tidy, making the entire service experience entirely seamless and hassle-free from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt, efficient, and reliable... See more

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and technicians are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been using P Blackhall for a few years now. Everything about the service is easy- annual reminder in place, they show up on time when they say they're going to be there (no all day windows for t... See more

Rated 5 out of 5 stars

I made a call to fix a date for my annual boiler service and was very pleased to be offered a date the following week. The employee arrived a little early but waited outside and rang the bell on ti... See more

Rated 5 out of 5 stars

Full marks. I have been toiling with getting my boiler serviced for three or four years with local one-man engineers not doing the job properly and disappearing afterwards. Blackhall came on the day... See more

Rated 5 out of 5 stars

James recently helped me with an issue I had with a blocked sink. He arrived within the timeslot stated and was both polite and professional throughout. James checked over the sink and connecting pip... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.6

All reviews

(86)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable plumber service

We've used P Blackhall several times now. They turn up on time, do the job properly, and charge reasonable rates. Next time we need help with plumbing, we'll be contacting P Blackhall first.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Annual boiler service

Used for annual boiler service and have used several times in the past. Always arrive in time and provide a good service.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Blackhall

I recently had a gas boiler service carried out and was really impressed from start to finish. The Blackhall Plumbing & Heating online booking system is excellent — quick, clear, and very easy to use. The service itself was prompt, efficient, and completely reliable.

A special mention to the engineer who did the job. He was friendly, professional, and extremely responsive throughout, and deserves real recognition for the quality of his work.

Very happy overall with the service from Blackhall Plumbing & Heating and wouldn’t hesitate to use them again.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Blair explained everything to me, was honest and kind. Did a great job, super fast, was on time and delivered everything I asked for.
Superb company. Thank you.

October 9, 2025
Unprompted review
Rated 3 out of 5 stars

Not satisfactory

The engineer was kind and professional. He stated that the boiler valve was repairable but uneconomical, and a new boiler was needed. I received an unacceptably expensive estimate, even including. parking charges.
Just to let you know - the valve was repaired and the boiler serviced - professionally - for a reasonable price.
No thanks to Blackhall!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service - new Heat Interface Unit (HIU)

We've happily used P Blackhall for 3 years for all of our plumbing and heating requirements. We've now trusted them to install a new HIU (Heat Interface Unit) for us in our flat as part of a communal heating system. As usual in any old building, there were challenges, but Tim successfully overcame them all including a few extra ones outside his direct remit. His team Andy and Sean) were highly professional, efficient and polite in everything they did during the de-installation of the old unit and the installation and thorough commissioning of the new HIU. They were confident through high standards of training and a lot of experience, and it showed in their professional approach to each and every task as they worked methodically through the project. The service from P Blackhall was first class, as usual. Thank you P Blackhall.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I made a call to fix a date for my annual boiler service and was very pleased to be offered a date the following week.
The employee arrived a little early but waited outside and rang the bell on time.
He was courteous,quick and careful in his work and considerate of my needs,I use 2 sticks.
Highly recommended.

October 17, 2025
Unprompted review
Rated 4 out of 5 stars

Annual boiler service completed

Before the due date for the boiler service P Blackhall gave us fair warning and it was simple to fix an appropriate date and time for the service. This had to be postponed because of unforseen circumstances but a new appointment was qickly arranged. The Technicians arrived at the time scheduled. All work was completed without fuss and no mess. Paperwork was filled out and the service book signed and dated. Advice was given over the timing of the next service and longer-term maintenance of the boiler. All very satisfactory.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Always a great service

We've been using P Blackhall for a few years now. Everything about the service is easy- annual reminder in place, they show up on time when they say they're going to be there (no all day windows for turning up). The heating engineers were knowledgeable, professional and efficient. Invoicing by the company was prompt and easy to pay them. Will be definitely using them again.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

They go the extra mile27

We had a complex plumbing issue which Grant from Blackhall fixed efficiently and with good humour.
Highly recommended

September 27, 2025
Unprompted review

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