Blackhall Plumbing & Heating  Reviews 

86
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the prompt, highly efficient, and reliable service provided across various routine maintenance visits, complex installations, and urgent plumbing repairs. Many people deeply appreciate the remarkable ease of scheduling annual service reminders, securing convenient appointment dates quickly, and experiencing smooth booking processes from start to finish. Reviewers frequently state that the visiting engineers and technical specialists are exceptionally knowledgeable, professional, polite, and thorough when addressing various household issues. Consumers also observe that staff members consistently work cleanly, respect customer properties, arrive right on schedule, and provide very clear, helpful explanations throughout the work performed.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt, efficient, and reliable visits... See more

Staff

People report positive experiences with staff, highlighting their professional approach, competence, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James recently helped me with an issue I had with a blocked sink. He arrived within the timeslot stated and was both polite and professional throughout. James checked over the sink and connecting pip... See more

Rated 5 out of 5 stars

We've been using P Blackhall for a few years now. Everything about the service is easy- annual reminder in place, they show up on time when they say they're going to be there (no all day windows for t... See more

Rated 5 out of 5 stars

I made a call to fix a date for my annual boiler service and was very pleased to be offered a date the following week. The employee arrived a little early but waited outside and rang the bell on ti... See more

Rated 5 out of 5 stars

Full marks. I have been toiling with getting my boiler serviced for three or four years with local one-man engineers not doing the job properly and disappearing afterwards. Blackhall came on the day... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

86 reviews

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4.6

All reviews

(86)

56 reviews in the last 12 months

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Rated 3 out of 5 stars

Managed to get a plumber out same day…

Managed to get a plumber out same day to fix a hole in a water pipe. Gavin twas courteous, knew his job and did it well. The rate for the job was very high, but this was made clear before the appointment was booked so no surprise. I did feel the firm took advantage of the situation in order to charge at the emergency rate and delayed their appointment until after 4pm for this reason. My bank account was incorrectly charged, but this was sorted out a few days later and a refund for the excess returned to my account. Would use the firm again if I was out of cheaper options and in a bind or for work that could be planned ahead of time.

July 20, 2019
Unprompted review
Rated 1 out of 5 stars

Had a fan fitted- stopped 1 month out of guarantee (1 year) - VERY EXPENSIVE

Had a fan fitted - it lasted exactly 1 year, 1 month. As it was literally just over the one year old and hence out of warranty they wanted to charge for it (giving a tiny reduction!!!!!) Blamed tenant, fan, anything except they had fitted a faulty fan. Wanted to charge double it cost to get another electrician to replace it when they should have done it for free considering I spent nearly £900 getting it fitted in the first place and fans should last longer than just over a year. Other fans I have had fitted are still going after 15 years (though not supplied and fitted by P.Blackhall obviously!!).Wouldn't ever use them again - they are incredibly expensive and also the finish of fitting a shower door was poor. Only noticed after I had said they had done a good job, which was annoying.

October 3, 2018
Unprompted review
Rated 1 out of 5 stars

Charged me over £500 to unblock a …

Charged me over £500 to unblock a kitchen sink...Dynorod for the same job charged £137.
They invent work that needs to be done to bump up their charges. Worse than that the owner is bordering on abusive...when I questioned the price, he said he would pull the workmen if I wasn't going to pay for it, he also called me bitter which I found too personal.
I would definately avoid this company, definately wouldn't use them.

November 9, 2017
Unprompted review

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