Blackhall Plumbing & Heating  Reviews 

87
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the prompt, highly efficient, and reliable service provided across various routine maintenance visits, complex installations, and urgent plumbing repairs. Many people deeply appreciate the remarkable ease of scheduling annual service reminders, securing convenient appointment dates quickly, and experiencing smooth booking processes from start to finish. Reviewers frequently state that the visiting engineers and technical specialists are exceptionally knowledgeable, professional, polite, and thorough when addressing various household issues. Consumers also observe that staff members consistently work cleanly, respect customer properties, arrive right on schedule, and provide very clear, helpful explanations throughout the work performed.

What people talk about most

Service

Customers had positive experiences with service, often highlighting prompt, efficient, and reliable visits... See more

Staff

People report positive experiences with staff, highlighting their professional approach, competence, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James recently helped me with an issue I had with a blocked sink. He arrived within the timeslot stated and was both polite and professional throughout. James checked over the sink and connecting pip... See more

Rated 5 out of 5 stars

We've been using P Blackhall for a few years now. Everything about the service is easy- annual reminder in place, they show up on time when they say they're going to be there (no all day windows for t... See more

Rated 5 out of 5 stars

I made a call to fix a date for my annual boiler service and was very pleased to be offered a date the following week. The employee arrived a little early but waited outside and rang the bell on ti... See more

Rated 5 out of 5 stars

Full marks. I have been toiling with getting my boiler serviced for three or four years with local one-man engineers not doing the job properly and disappearing afterwards. Blackhall came on the day... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.6

All reviews

(87)

57 reviews in the last 12 months

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Rated 4 out of 5 stars

A difficult job done well.

Blackhall plumbing were faced with a difficult boiler issue. The solution was complicated, demanding and additional issues were discovered during the work. The entire team at Blackhall were committed to do doing the best they could, they were all polite, trustworthy and competent. Thank you.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

I have used blackhall for years now and…

I have used blackhall for years now and they are the best plumbers we have had. Always professional and a good standard of work plus honest in terms of saying exactly what needs to be done and what is a waste of money so no point doing.
Recently we had Gavin and Shaun in to convert our upstairs hot water system and I could have asked for better plumbers. So courteous and professional plus very considerate of me having a baby in the house. Always warned me before loud bits of work and tidied up at the end of the day so you couldn't even tell they had been in. I would highly recommend blackhall as a plumbing service you can trust and rely on.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service for installation of boilers

We recently had a commercial gas boiler installed by M/s P Blackhall Ltd. and we couldn't be more pleased with the service. From the initial consultation through to the final installation, the team was professional, knowledgeable, and highly efficient.
They took the time to understand our heating requirements and provided expert advice on the best system for our premises. The installation was completed on schedule, without any disruption to our operations, and the workmanship was of the highest standard.
The engineers were courteous, safety-conscious, and left the site clean and tidy.
Highly recommended for any commercial property looking for reliable heating solutions and outstanding customer service.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Had a boiler service carried out, Gavin turned up on time, was polite and did a great job. Would use again.

July 23, 2025
Unprompted review
Rated 4 out of 5 stars

Reliable timing

Reliable timing, skilled workmen, helpful and constructive suggestions. Maybe on the expensive side but I am happy to pay for reputation and reliability.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Peter and team are GREAT!

Peter was an honest, upfront and understanding gent. from the start. Quickly advising on my needs (new electric radiator), providing options, and then quickly ordering the part and arranging installation speedily and to 100% satisfaction - thank you.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

I booked Blackhall to carry out a…

I booked Blackhall to carry out a replacement of boiler in one of the stores we look after, they were prompt, kept us informed of what was going on and all paperwork relevant to these works was presented on completion. Would highly recommend.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Quoted for two relatively simple jobs

Quoted for two relatively simple jobs - leaks (kitchen sink) and to replace a shower part.
First visit - leaks not attended to...
Second visit - told everything was ok.
Third visit - leaks, that should have been dealt with during the first visit attended to... charged a further £250.00 - no quote in advance...
Query fell on deaf ears - best part of £800.00 paid, didn't have the time or energy to carry on, for two simple jobs.
Avoid this company and get any trades person(s) to agree to complete the job for the quote given...

February 7, 2024
Unprompted review
Rated 2 out of 5 stars

Incomplete work

Had given permission for these guys to attend my property in my absence to investigate a leak and correct on the basis agreed on phone that any skirtings removed would be put back in place afterwards. Plumbing work done but skirtings just left off the wall and I was advised that I would require to pay their not inconsiderable bill at which point they would reattend to fix skirtings they removed and didn't put back and this would be chargeable! Unbelievable! Needless to say I wont be taking them up on this offer

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

I called the engineer for my boiler…

I called the engineer for my boiler going into fault for failing fan but he cleaned the boiler and I was told the fan is working at the moment but I told the engineer the fan needs to be changed but he left after a week or so I had the same problem but I phoned and explained it to their office eventually I said I think if the boiler is old I need to change the boiler do the office have me another appointment for few weeks later the weather was cold and the boiler was not working eventually another engineer came and told me the boiler does not need to be changed but I shall send you a quotation for the fan as soon as I get back to the office the quotation never came and I phoned but not any response. They were not interested at all since they had the money the first time .
I would not use the company ever again

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism and experience.

We had a particularly difficult project involving the moving of existing solar panels from our house roof to our garage roof.
Other providers chose not to attempt the work for various reasons, however Blackhall approached the request in a logical, professional and intelligent way resulting in an excellent job.
Stuart, Michael and the team have the experience, know how and creative thinking to resolve such projects.
I would certainly recommend them.

February 28, 2023
Unprompted review
Rated 4 out of 5 stars

Good and Bad

Good and Bad. I had a toilet flush replaced and improved upon. The work was excellent. Quick and successful. A great result. I then experienced intermittant pipe noise after flush which they then wanted to raise a job for instead of just tightening the nut on the diaphragm washer that should have been part of the flush install. Still waiting.

January 20, 2022
Unprompted review

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