Blackstone Recruitment Reviews 40

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional Support and Professionalism from Kirsty Chasmer I cannot recommend Kirsty Chasmer highly enough! From the very first contact, Kirsty has been an absolute pleasure to work with. Sh... See more

Company replied

Rated 5 out of 5 stars

Great agency to work for - very straight forward process to become compliant and online training only which was convenient. Jordan has been very helpful and always sorts out any queries quickly but t... See more

Rated 1 out of 5 stars

Absolutely shocking company. The worst recruitment agency I've ever worked with. I was employed on false pretences. It was agreed Blackstone would reimburse me for employers NI (which I pay as a locu... See more

Rated 5 out of 5 stars

Andy Koukos has been amazing helping finding me several locum positions to choose from to tailor around my other commitments. He is really approachable, supportive and encouraging, and takes time to l... See more

Company details

  1. Recruitment Service
  2. Children's Hospital
  3. General Hospital
  4. Hospital
  5. Mental Health Service
  6. Recruiter

Written by the company

Blackstone Recruitment is a leading UK recruitment business specialising in the supply of Healthcare, Mental Health, Social Care and Education professionals across the country. Founded in 2019 by three industry leading recruitment directors Blackstone Recruitment quickly established itself as a leading and trusted supplier to the NHS as well as other public and private sector clients. Covering all areas of Healthcare, Mental Health, Social Care and Education services the business was founded on strong values and recruitment excellence, placing people and quality at the heart of our offering. Since our establishment Blackstone Recruitment has become a trusted partner and the agency of choice for those clients which share that ethos. In 2020 as recognition of our recruitment ability and our quality centric approach Blackstone Recruitment were awarded a place on the Workforce Alliance Framework (RM6161).


Contact info

4.1

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Support and Professionalism…

Exceptional Support and Professionalism from Kirsty Chasmer

I cannot recommend Kirsty Chasmer highly enough! From the very first contact, Kirsty has been an absolute pleasure to work with. She reached out to me with kindness and professionalism, clearly explaining the job opportunity she had in mind for me. Her approach was warm, easy-going, and tailored to someone like me who had never worked with a recruitment agency before. She made the entire process feel seamless and stress-free.

Kirsty’s support didn’t stop after I accepted the position. She has been with me every step of the way, checking in regularly and offering guidance whenever needed. Her responsiveness is outstanding—she replies quickly and always with helpful, thoughtful answers. Even now that I’ve started my new role, Kirsty continues to provide support, which truly sets her apart.

What stands out most about Kirsty is her genuine care for the people she works with. She has a natural ability to make you feel comfortable and confident, even if you’re new to the recruitment process. Her professionalism, kindness, and excellent communication skills make her an exceptional recruiter and advisor.

If you’re looking for someone who will go above and beyond to help you find the right opportunity and support you throughout the journey, Kirsty is the person to work with. Thank you, Kirsty, for everything you’ve done—I’m so grateful for your guidance and support!

February 21, 2025
Unprompted review
Blackstone Recruitment logo

Reply from Blackstone Recruitment

Thank you so much for such a great review, we agree Kirsty really is a superstar. If there is anything else we can do please just reach out !

Rated 1 out of 5 stars

Company run by liars and low morale manager

This company can only be described as disgusting and scam and I am appalled that they are actually allowed to operate!
Every worker is more shameless than the previous one and I am absolutely stunned at the sheer shamelessness and incredibly poor ethics of how they operate.
I am a senior OT and they have put me in a dangerous situation by me accepting a role and moving across the country with totally different salary and conditions than we discussed! I would miss out on more than £160 per week which equates to more than £1000 of loss in earnings compared to my previous role and my standard banding.
What made is worse when I shockingly brought this up the manager Kirstin and all her staff completely denied doing anything wrong and just throwing absurd justifications which do not match what actually happened nor the figures that I saw in the gross pay!
This company is run by liars and staff with low morale so I will be spreading the word to avoid this agency at all costs!
Ridiculously enough, I have also just received a phone call from their agent Andy saying he is keen to get me back to work with them but laughed when I said there is no way as their company cost me more than £1000 in losses!
Absolute insanity! And I receive this phone call 2 months after already leaving them while nothing was done and nobody even apologised while the whole thing was ongoing!
Company run by greed and slimy lies throughout and no regard for putting people in vulnerable and dangerous situations where they have moved for a role and then have to accept a pay cut of £1000 per month! I am speechless and hope this serves as a warning to any potential candidates who review them before signing up with them.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

George @ Blackstone search

George, who I dealt with during the process was excellent, kept on top of everything, giving regular updates and was always easy to chat with!

Excellent service

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome communication

Awesome communication, everything felt smooth and efficient. Would definitely recommend to friends and family.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great recruitment agency to work with

Great agency to work with. I had very specific requirements about the work that I was looking for and my recruitment consultant found me the perfect placement. The whole process, together with compliance was straight forward and well explained and communication has been brilliant throughout. Thank you Andy Koukos you are definitely a star.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience with Andy

Andy Koukos has been so helpful from the start. A great experience with him as my consultant in helping me find the right role and will certainly use him again. I would recommend this agency to anyone.

July 8, 2022
Unprompted review
Rated 1 out of 5 stars

If it were possible to give no stars I…

If it were possible to give no stars I would. I am a staff nurse (RMN) and a staff was booked for a Saturday shift and they never turned up. I in turn have been trying to make contact with the phone numbers which are on line. Two telephone numbers are not recognised and the one I managed to get I can only leave a voicemail. This has left my unit shorted staff with all the concerns that being short staffed leave us with.

DO NOT USE THIS ANGENCY

June 25, 2022
Unprompted review
Blackstone Recruitment logo

Reply from Blackstone Recruitment

Dear Hazel, apologies for any inconvenience this may have caused. A consultant will be in touch today as we are unaware of the circumstances that led to this no show. We endeavour to put processes in place to avoid candidates not showing up for a shift and will continue to review these to avoid such events happening again. Blackstone Recruitment.

Rated 5 out of 5 stars

Andy is amazing.

I am very happy with the support provided. Andy the recruitment staff member very helpful and assisted me throughout the process of my employment. Andy is very friendly and amazing. He is a star.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Blackstones is a well organised and well run company. Emma is my “go-to” in the agency and she is absolutely fantastic! She always try to help where possible and if she can’t straight away, she will ask another department and get back to me. She seems very busy but always finds time for me. She even called to see how I got on at my new post after my first day. I’ve just started with them and cant complain about my experience so far! Thumbs up from me!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

The Agency has been amazing

The Agency has been amazing. Always prompt on answering my queries, professional yet friendly and approachable.
Kirsty never stopped supporting me and has been always there for me whenever needed.
Will definitely continue working with Blackstone for many years to come.

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Andy Koukos

Andy Koukos has been amazing helping finding me several locum positions to choose from to tailor around my other commitments. He is really approachable, supportive and encouraging, and takes time to listen to you. Nothing seems to much trouble. Thank you Andy.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Occupational Therapist

Role: Occupational Therapist (Locum)

Has been a great pleasure to have been supported by Blackstone Recruitment - specifically by Andy Koukos who has been a great individual to work alongside throughout this process (especially during this pandemic period), has been very supportive, clear, always prompt and engaging throughout the time that I have known him, responding to my concerns even on the weekends! Great individual, great company and will be with them for the foreseeable.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

I am a retired person and joined the…

I am a retired person and joined the agency July 2020. I struggle with technology and Kirsty has been extremely supportive holding my hand throughout. She is available, caring and reliable beyond the call of duty. I could not do my job without her support.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and excellent Ella! Blackstone are great!

I have found Blackstone Recruitment instrumental in my medical career development. I would like to thank Ella Wratten for her dedication, proffesionalism and efficiency. She is more than just a recruitment consultant, she is a facilitator, motivator, effective communicator and mentor. Ella’s responses are swift, empathetic,she willingly answers questions and is very patient. Ella has worked with me to secure a new job that is closer to home, and pays a better wage. Ella also helped me to realise my full potential as a clinician and gave me the confidence and coaching to step into what will be a great opportunity. I have already recommended my Podiatry colleagues to Blackstone recruitment - a proffesional and excellent organisation. Thank you.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Efficient and brilliant

Ella has been brilliant in providing an excellent service.She is available when ever you need her and at all times gives a very valuable service .She does look after your needs by finding you the best and suitable locum roles.She will answer all the questions efficiently and will make sure she takes the least possible time in getting back. She is good at her job and I do not feel the need to find someone else to find me locum work.

February 2, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look