There was no pressure to purchase hearing aids which I found very refreshing. The audiologist answered all my questions and made sure I was fitting the aids correctly.
Location
Switch locationBoots, 36 Queen Street, CF10 2RG Cardiff, England, GB
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See what reviewers are saying
Ben the audiologist has an exceptional manner and professionalism, he explained exactly what would happen during every step of the hearing consultation and fully explained the hearing aid types and o... See more
Ben was extremely thorough throughout my hearing tests. He explained the highs and lows regarding having hearing problems. And advised me correctly with my hearing problems. I have taken bens adv... See more
People and service fantastic but the only ones available to try are the most expensive. Not helpful when you are stressed already I would have preferred to try cheap first then work up if necessary
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 36 Queen Street, CF10 2RG, Cardiff, England, United Kingdom
4.7
Excellent
87 reviews
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Service was excellent 👌
December 15, 2023
Excellent audiology experience
The appointment was very thorough and I had complete confidence in the audiologist how clearly knew her stuff.
December 14, 2023
The service I received was friendly and…
The service I received was friendly and professional and the process of testing and the options available to me were well explained. The experience was a pleasant one that would recommend to friends.
December 7, 2023
Excellent service
Friendly and very helpful thorough hearing test. Explained the range of hearing aids carefully and gave excellent advice in choosing the best suited hearing aid for me. Very pleased with the results and has massively improved clarity of hearing.
October 5, 2023
Ben was very professional and friendly…
Ben was very professional and friendly he explained all the pro's and con's very honest and helpful a real asset to boots
September 24, 2023
Excellent service throughout
August 23, 2023
Jessica
Jessica was an excellent audiologist who made me fell at ease. She listen to all my issues professionally and recommended what was best for me.
July 11, 2023
Kindness and patience.
June 26, 2023
Nicola was most patient and extremely…
Nicola was most patient and extremely knowledgeable and put me at ease. She also explained all the products and what would be most suitable for me
June 14, 2023
Lifechanging appointment
Ben the audiologist was very informative and I did not feel pressurized to purchase hearing aids
The test was done in private and I found it useful that I was encouraged to bring someone with me to my appointment
It was good to be able to test the hearing aids to experience the difference they would make to my everyday life
All in all a very positive experience I would highly recommend to anyo e experiencing hearing difficulty.
April 22, 2023
Great service,knowledgeable…
Great service,knowledgeable audiologist, explained everything clearly and went to great lengths to complete the necessary details, moulds etc.on first appointment, so that hearing aids can be made,no waiting for a second appointment.
April 1, 2023
Good experience of hearing test
Made to feel very welcome and put at ease and everything was thoroughly explained to me.
March 26, 2023
Very experienced and attentive session…
Very experienced and attentive session to test my hearing.
March 10, 2023
The audiologist was knowledgeable
The audiologist was knowledgeable, helpful and supportive in making my decision
February 12, 2023
Ben was extremely thorough throughout…
Ben was extremely thorough throughout my hearing tests.
He explained the highs and lows regarding having hearing problems.
And advised me correctly with my hearing problems. I have taken bens advice and hopefully this will help myself going forward.
Gareth cooper
January 27, 2023
Ben the audiologist is exceptional…
Ben the audiologist has an exceptional manner and professionalism, he explained exactly what would happen during every step of the hearing consultation and fully explained the hearing aid types and options best suited to my level of hearing and lifestyle.
I have tried other audiologists and none compare to Ben and Boots Hearingcare.
January 12, 2023
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