Ben the audiologist has an exceptional manner and professionalism, he explained exactly what would happen during every step of the hearing consultation and fully explained the hearing aid types and o... See more
Location
Switch locationBoots, 36 Queen Street, CF10 2RG Cardiff, England, GB
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Ben was extremely thorough throughout my hearing tests. He explained the highs and lows regarding having hearing problems. And advised me correctly with my hearing problems. I have taken bens adv... See more
People and service fantastic but the only ones available to try are the most expensive. Not helpful when you are stressed already I would have preferred to try cheap first then work up if necessary
Ben Snowdon, the audiologist was amazing! He put me at ease immediately, very professional, gave me plenty of options and choices for the hearing aids. He was very patient when showing me how to fit... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 36 Queen Street, CF10 2RG, Cardiff, England, United Kingdom
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Faultless
I was made to feel at ease during the testing and everything was explained clearly and precisely.
Thank you so much Sim you are a star and an asset to the team
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