I have been using hearing aids for ten years now and my recent test at with Jonathan at Boots ,Chelmsford, was the most comprehensive ever. Far more technology than I has ever been used on me than bef... See more
Location
Switch locationUnit 33, High Chelmer Shopping Centre, CM1 1XG Chelmsford, England, GB
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See what reviewers are saying
Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was... See more
From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life. The whole process was brilliant from start to finish and so precise to my mo... See more
Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing. Fortunately, they were able to give me an appoin... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Unit 33, High Chelmer Shopping Centre, CM1 1XG, Chelmsford, England, United Kingdom
4.8
Excellent
101 reviews
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Local service with backup.
I suspected I needed hearing aids and the fifteen minute appointment confirmed it, leading to a more detailed test. I didn’t feel pressured and was allowed to wear them round the town in a real world situation before making a decision. Pricing was clear and up front, and related to need.
October 22, 2024
Professional and open
Friendly staff, explained everything in layman’s terms and couldn’t be more helpful.
Only shock was the cost of the hearing aids!
October 17, 2024
Problem solving at boots hearingcare centre
Jonathan was very through and explained everything as he went through the testing .
I felt relaxed and confident that my decisions were right for me. There was no hardsell it was entirely upto me how I proceeded.
September 27, 2024
Joanna was very professional
Joanna was very professional, explained what was happening. Answer all my questions. Listened to me.
Included my wife in the conversation.
September 21, 2024
Perfect Professional and Expert Advice
From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life.
The whole process was brilliant from start to finish and so precise to my mothers needs and expectations.
Thank you so much Joanna for your superb attention to detail and knowledge of products available.
A very satisfied and happy mother!!
Kind Regards
Mr George Caddy
September 10, 2024
I was given a comprehensive hearing…
I was given a comprehensive hearing test with each step and the results being fully explained.
August 31, 2024
Excellent hearing assessment
Excellent hearing assessment and explanation of capabilities of recommended hearing aids.
Boots are quite a bit pricier than competitors for the same product, but I suspect the skill levels of the audiology technicians is superior.
September 3, 2024
Excellent service and the hearing aids…
Excellent service and the hearing aids work perfectly.
September 1, 2024
Professional and helpful Audiologist who also had practical tips about using my hearing aids
I was well received at Reception at Boots, Chelmsford..I thought the Audiologist was extremely thorough and helpful.
I realise that your staff probably 'push' the more expensive brands, but on my case, I thought that was fair enough.
I explained I could not afford £3,000, and the Audiologist was still very helpful at choosing something reasonably suitable for my level of hearing, but still just about affordable.He also gave me some helpful tips about using my own NHS Hearing Aid.
A good experuence
August 25, 2024
Niell at the Chelmsford store
Niell at the Chelmsford store made my experience great. Niell has assisted me twice. Each time is a helpful, informative visit.
August 19, 2024
Unprompted review
Excellent customer service from Jo. Chelmsford.
Have got new hearing aids on trial. Today I had an appointment to see how I am getting on with them.
I saw Jo, she was so good, very knowledgable. Very nice person. She sorted out my phone, so I can hear directly into my hearing aids. Also a couple of other things she sorted out for me.
Excellent service.
August 8, 2024
Unprompted review
Your audiologist was most helpful
July 12, 2024
Friendly service from customer service…
Friendly service from customer service and audiologist. Explained hearing loss through each stage of the assessment. Excellent
May 29, 2024
Communication was thorough
Communication was thorough, Jonathan explained every part of the process well and encouraged me to continually ask questions, which he answered fully. The whole experience was very comfortable.
May 9, 2024
Attentive knowledgeable personnel who help with all aspects of the consultation
Attentive knowledgeable
April 30, 2024
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