I have been using hearing aids for ten years now and my recent test at with Jonathan at Boots ,Chelmsford, was the most comprehensive ever. Far more technology than I has ever been used on me than bef... See more
Location
Switch locationUnit 33, High Chelmer Shopping Centre, CM1 1XG Chelmsford, England, GB
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Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was... See more
From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life. The whole process was brilliant from start to finish and so precise to my mo... See more
Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing. Fortunately, they were able to give me an appoin... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Unit 33, High Chelmer Shopping Centre, CM1 1XG, Chelmsford, England, United Kingdom
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LIFE CHANGED
Absolutely 💯 to Heramba who was so caring polite and obliging with nothing seeming to be too much trouble. ldeal person to put customers mind at rest Now more confident in myself too
Clear helpful explanations and…
Clear helpful explanations and instructions delivered in a friendly relaxed way.
a very good experience
a very good experience, very friendly and helpful, explained every thing in a clear way and were always ready to answer any questions fully.
Very helpful and easy to talk too.nice…
Very helpful and easy to talk too.nice quick service center and very helpful sorting out any issues I might have. Thank you.
Excellent service
Explained everything to me clearly
Explained everything to me clearly, no pressure, would definitely recommend boots
Finding out my hearing was not good
Jonathan was excellent at his job, made be feel very relaxed and covered alot of areas. I was very impressed withvthe service
Quality of service was great the only…
Quality of service was great the only problem I experienced was multiple appointment reschedules which I think was a disconnect between the shop and the remote booking service
i can hear again
The hole experience from my first hearing test and having the hearing aid fitted has bean carried out in a very professional way. What i liked the most was the fact that did not have to feel that i had to buy my hearing aids from boots
Great hearing test experience
Ear specialist explained everything really well, guided us through all the options and very knowledgeable. Very friendly and a great experience.
Friendly , efficient , expert staff
Friendly and efficient expert staff
Nothing is too much trouble
Problem with hearing aid solved and care taken that it will not be repeated
All part of the service!
Jonathan very helpful
Hearing aids for the 1st time..
Jonathan was the consultant who took me through the various hearing tests, he was very friendly & patient which totally put me at ease and made the whole experience less daunting.
Friendly and knowledgible staff
Friendly and knowledgible staff. good demonstration od hearing aids.
Arrived on time
Arrived on time, but had to wait twenty minutes. Similar experience on second visit.otherwise totally satisfactory experience. The audiologist was helpful and knowledgeable and I have had no problems yet.
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