From start to finish this was brilliant. I had the first test then 2 days later the main test & Kamran was a really great person who made me feel at ease & fitted me with my new hearing aids, it coul... See more
Location
Switch locationBoots, 1 Devonshire Walk, DE1 2AH Derby, England, GB
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I was seen by Riddhi Hansraj who constantly reassured me throughout the process as I was extremely worried about how using hearing aids would be. Very thorough explanation and care at each appointme... See more
My whole experience has been really good with audiologists. But having to drive all the way to Derby to get a Saturday appointment has not been great. 40 mile round trip, then when I’ve paid for the h... See more
Company replied
Friendly and efficient staff who are kind and helpful, which makes a difficult and stressful time much easier to deal with. I would definitely recommend Boots Hearingcare to anyone needing a hearing t... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, United Kingdom
4.8
Excellent
78 reviews
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Very pleasant
Very pleasant, informative staff. Felt they cared about me. Alissa was my audiologist and she was fantastic- really helped me understand things.
July 3, 2024
Unprompted review
I went to discuss hearing aid options
I went to discuss hearing aid options. These were explained and hearing tested. Was helpful in making a decion.
June 15, 2024
I was sceptical about having my hearing…
I was sceptical about having my hearing test, I assumed that there was little wrong.
After my first assessment which indicated I did have a problem with my hearing.
I was advised to take a full hearing assessment to give a detailed diagnosis of my hearing loss. At this visit I had a demonstration with hearing aids programmed to my condition, the result was amazing.
My audiologist was very patient, understanding and kind throughout both tests. The types of hearing aids were explained and the benefits of the ones the would suit my condition. I selected ones which I felt best for me. I now await the collection, quite excited!
June 13, 2024
It was an incredibly in depth…
It was an incredibly in depth appointment, asking about my hearing needs and difficulties. Alissa was very professional and took great care with me. Everything was explained clearly and adjustments made as necessary. Happy to recommend the Boots Hearing Dept in Derby and Alissa particularly.
May 30, 2024
Boots hearing service, derby
Alissa was very helpful throughout. The hearing test, fitting and follow up sessions were all excellent. Very satisfied with the service
April 17, 2024
Unprompted review
Helpful attentive staff
April 6, 2024
Fantastic
We first came to boots hearing care years ago with my husband. The care and service from Alissa was exceptional. Recently I needed a hearing test and had the same excellent care, nothing is too much trouble. Highly recommend
March 19, 2024
Unprompted review
The Boots Audiologist team is full of splendid people
The Boots Audiologist team is full of marvellous people, but I’d like to record the most excellent service provided by Alissa Amin. With great customer focussed skills, together with her professional expertise, she provided me with a stunning solution, to my hearing problem. Alissa Amin is patient, a great listener, and a credit to the Company. Thank you. Dave Scott.
February 7, 2024
Unprompted review
The person who did the tests was great and very knowledgeable
The person who did the tests was a credit to boots very thorough and explained everything what she was doing which put me at ease. Thank you
January 23, 2024
Very friendly staff made me feel at…
Very friendly staff made me feel at ease.
Very thorough examination and explained everything in simple terms. Very pleasant experience.
January 19, 2024
Positive experience at Boots Hearing care Derby…
I needed to get my Mother’s hearing checked & went to see Riddhi, the audiologist at Boots in the Derbion mall in Derby. From the initial hearing check to getting Mum’s prescription to 100 per cent, it has been a positive experience. Riddhi explained what needed to be done based on Mum’s hearing results with empathy & in a professional manner. Mum was able to ask questions anytime & select the hearing aids best suited to her needs. I highly recommend going to see Riddhi & Boots Hearing at the Derbion.
January 20, 2024
Unprompted review
Excellent service
Excellent service ! Made to feel relaxed and totally confident .., will
Definitely recommend
January 11, 2024
Very helpful and explained details of…
Very helpful and explained details of hearing aids and helped when I was struggling. Salma extremely pleasant
January 16, 2024
Excellent advice and guidance
December 29, 2023
Disliked the American accent while…
Disliked the American accent while listening to a ladies voice, please use appropriate accent to the area used.
December 13, 2023
A professional and thorough service
The booking system, confirmation of appointments and email reminders are excellent. The whole process, including hearing tests and explanations, guided by Kamran Ahmed my consultant/audiologist was thorough, informative and friendly To date I would not hesitate to recommend this service to anyone who asks.
September 27, 2023
Everything was explained very well .
September 14, 2023
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