A very thorough test, with clear explanations throughout. When I decided I couldn't afford the hearing aids I felt were best for me, the consultant, Alissa Amin, contacted me with advice and sent me t... See more
Location
Switch locationBoots, 1 Devonshire Walk, DE1 2AH Derby, England, GB
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I came in for a standard test with no idea that I needed hearing aids. Riddhi was so helpful and explained everything as we went through the process. I ordered them and a few days later I w... See more
First class service, they listened to my situation, and followed it with extensive tests. All actions and results were carefully explained by an assistant called Riddhi, she was first class. Bought a... See more
My whole experience has been really good with audiologists. But having to drive all the way to Derby to get a Saturday appointment has not been great. 40 mile round trip, then when I’ve paid for the h... See more
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Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, United Kingdom
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Hearing test
A well constructed hearing test with plenty of opportunities to discuss with Kamran the audiologist who was a really nice/kind man. I had been recommended by a friend who had also had a good service from Boots and following my visit I would also recommend Boots.
Great support and understanding of my…
Great support and understanding of my earing issues. No pressure in my decision making.
Very professional Audio team at Boots…
Very professional Audio team at Boots Derby, no hard sell, every thing explained very clearly, i will recommend Boots hearing centre to friends.
Boots the Right Place for Service & Support
My experience from my first hearing test through the purchase, fitting and ongoing service was excellent. My appointments were well scheduled and it was great to have the same audiologist each time.
Brilliant service
I have put off having a hearing test for a lot longer than I should have done because I was concerned about what would happen & if it would benefit me. I needn’t have worried. My initial hearing test was painless & carried out very efficiently. My appointment with the audiologist, Kamran was equally professional. Kamran explained everything clearly & answered my questions. I was very impressed & would recommend this service.
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