Really friendly, warm & Neuro friendly approach. Tom explained things clearly and didn’t overwhelm me with information or try and force a specific type of policy. His approach was large facto... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Broadbench is regulated by the Financial Conduct Authority (FCA) and offers expert and impartial Financial Advice for Business Owners, Professionals and Contractors. With a focus on understanding you and your circumstances, Broadbench continues to innovate and enhance its service. By maintaining excellent relationships with its customers and the best lenders and insurers in the market, we continuously strive to make financial advice more seamless and accessible for the independent professionals most mortgage and insurance companies ignore.
167-169 Great Portland Street, 5th Floor, W1W 5PF, London, United Kingdom
I've had a great experience with Broadbench to find the right Life Insurance product. Mike Cooke advised me on which companies were right for me, he made the process simple and straight forward without any hard selling! All in All a fantastic experience, I will use Broadbench again! Many thanks!

Reply from Broadbench
Jordan and Joanne went the extra mile for me with my application for a first-time buyer mortgage. I felt like there was always an opportunity for me to ask questions, and they pursued requests for me, such as seeking different lenders, just to reassure me that they had definitely found the best deal in the first place.

Reply from Broadbench
Tom and Emma really persevered in getting me the critical life cover that was needed after so many obstacles were thrown in our way. No of the delays could be attributed to Broadbench, they stayed positive and gave me their full support and specialist knowledge. Eventually the critical life support policy was agreed.. Many thanks for your assistance

Reply from Broadbench
Mike Cooke helped me find a the right relevant life insurance and critical illness cover (business protection plan) for my business. We did it all over a couple of phone calls and emails. Quick, friendly, polite service. A pleasure to work with. I would recommend Broadbench to any contractor.

Reply from Broadbench
The Broadbench team are absolute rock stars! They’ve taken me from wistfully wondering whether I might get a mortgage as a director of a young company and returning expat, through to buying a fantastic family home. On the mortgage front, Jordan did the research to find a way to help me and has been responsive and communicative throughout. Emily found me a great deal on insurance, and she and Tom are on the case to sort out my life insurance needs. A really great, non-stuffy company, that gets things done. Thanks guys!

Reply from Broadbench
Great experience and quite straight forward thanks to Mike. He explained the 'ins' and 'outs' of the policy clearly and arranged all aspects through to acceptance. Also, a £100 amazon voucher to look forward too!! Thanks.

Reply from Broadbench
Great life insurance and critical illness cover advice.
Tom reviewed all my cover/policies and gave advice to tailored to my new mortgage, children and the age and stage that I'm at! I feel very happy that I have excellent cover for myself and family should anything happen to me.

Reply from Broadbench
Very helpful and trustworthy in there advice not pushing for sale

Reply from Broadbench
Great service, was looking for life and critical illness cover. Having tried to arrange cover with other companies to no avail I gave Broadbench a try. My advisor Mike Cooke took me through all my requirements and then advised me on my options, costs to my company and how this would equate to a personal policy. I was kept informed throughout the process, with regular contact even if it was just to advise that they were waiting for medial information from my GP or they had chased information again. The level of cover and costs were very good, in some instances exceeding what I was looking for at great value.

Reply from Broadbench
I am a Director/Contractor in the Telecoms business and we have all our business and family Health/Life insurance policies through Mike @ Broadbench. Applications and transactions went very smoothly. Very knowledgable about all things business protection! I would highly recommend.

Reply from Broadbench
Exellent service, Jordan & Joanne were steady hands when a curveball happend and I needed a mortgage asap and were accommodating when I was stressed to move apointments sooner to make sure all needed details were correct. I will be using Broadbench again.

Reply from Broadbench
Awesome experience working with Tom - really insightful and explained the whole process really well for my relevant life cover and critical illness policies.
An all round great guy and a business I'll be in contact with again in the future

Reply from Broadbench
I found the people I spoke to via email and on the phone both friendly and helpful. They helped secure us a good mortgage rate and this was checked against current deals each month up to our renewal date to make sure it was still the best deal we could get. By doing this, they helped us avoid paying a rate that would've meant an increase of around £200 on our monthly payments.
One niggle, hence the 4 stars, was that one correspondence confused me due to slightly incorrect information about rate, however this was resolved very quickly when I queried it. Without this small niggle, 100% would've given 5 stars. Eitherway I'll be using Broadbench again!

Reply from Broadbench
Mike at Broadbench has been my broker for a good few years now. Always affable and efficient. Explains everything clearly and works through all the options. Highly recommended.

Reply from Broadbench
I had an exceptional experience with the mortgage adviser team of Thomas, Emily, and Joanne. Their timely assistance made the entire process smooth and stress-free. They went above and beyond in finding the best deal for me, ensuring I got the most favorable terms. Their support was unwavering, and their advice was always clear and easy to understand. I highly recommend their services to anyone in need of mortgage assistance.

Reply from Broadbench
Jordan Tomlinson and Conrad are ceaselessly forthcoming with their comprehensive and clear advice.
Hassle-free information and consulting.
The team, and especially Jordan, have been an oasis of calm during this process. I have been using the expertise of the Broadbench team to get the best possible deals suited to my situation as a contractor. This has covered initial mortgage and remortgages for my main home and rental properties over the last 12 years.
On the rare occasion there has been any issues, the team have responded quickly and resolved completely to my satisfaction.
Great work, great customer service, expertise and professionalism.

Reply from Broadbench
Always an excellent service from Broadbench

Reply from Broadbench
As a first time IT contractor I needed some guidance on various policies and Tom at Broadbench was beyond helpful, helping me through the process offering multiple options whilst answering all questions in an easy to understand manner.
Tom takes the time to get to know you as a client and there is no hard sell just great advice!
Would highly recommend!

Reply from Broadbench

Reply from Broadbench
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.