Broadbench Reviews 492

Very knowledgeable of the 3 product i wanted. Checked they were appropriate for me, flexible in when to have our meetings around my work times.
Very patient with me while i changed my mind several times. friendly and would recommend

A friendly and knowledgeable person, Mike exceeded expectations. No question was left un answered, leaving me to feel confident the cover I got was the best product availble.

For myself as a first time buyer Tom and broadbench made the mortgage process simple and easy to understand. Highly recommend!

Jordan brought her expertise and professionalism right from the start and considered all options available to the 2 properties. She was helpful throughout, chased as and when necessary but also kept me informed throughout. Thank you for making a painful process seem painless.

I recently had the pleasure of working with BroadChench, and I can't express how grateful I am for the outstanding service provided by Emily. Dealing with home and building insurance can be quite a headache, but Emily made the entire process incredibly smooth and stress-free.

From the moment I reached out, Emily was not only super nice but also exceptionally patient in addressing all my queries and concerns. Her professionalism and dedication were evident, and she went above and beyond to ensure that I felt comfortable throughout the process.

I decided to cancel my previous insurance, and Emily was not only understanding but also proactive in assisting with the cancellation process. What impressed me the most was her commitment to finding a suitable replacement promptly. She took the time to understand my needs and preferences, making sure that the new policy not only met but exceeded my expectations.

Emily's attention to detail and customer-centric approach truly set BroadChench apart. It's rare to find someone so dedicated to ensuring a seamless transition between insurance policies. Thanks to her, I now have a policy that offers better coverage and peace of mind.

Overall, my experience with BroadChench, especially with Emily's assistance, has been exceptional. I highly recommend their services to anyone seeking reliable and customer-focused insurance solutions. Thank you, Emily, for your kindness, patience, and expertise!

Good service and helped me get the right mortgage as a contractor.

We reviewed by critical illness cover and other options were clearly explained and backed up with documentation and a number of meetings to discuss and follow up on questions. Tom is a thoroughly decent guy too, so I’m more than happy to recommend.

They are professional, friendly and helpful.
They took the time to listen to my needs and recommended a plan that fits my requirements.
They suggested different options for the plan and explained everything in detail, they are knowledgeable.
They helped me and guided me through the whole process.
I fully recommend them.

Excellent service provided. Jordan took care of everything and kept in constant contact with me, continuously finding me better rates as they became available. Highly recommend. 5*

Conrad and Jordan really helped with our mortgage application. It took us some time to find the right house but we were always able to get in contact to ask questions and discuss options. The application process was very straightforward.

5 star service

Broadbench ( Conrad ) clarified all my questions and concerns related the life/health and critical illness insurance , easing a lot the process. Highly recommended.

As a contractor who has moved between inside and outside IR35, and was closing a company, I didn't have a straightforward case for getting a mortgage.
Tom and Jordan were both absolutely brilliant in dealing with my case and making sure i get the best possible deal and dealt with any issues and blockers during the process very quickly, keeping me updated of any progress and always answering my calls and my emails straightaway.
Highly recommend them to any contractor.

Tom and the Broadbench Team helped us with the mortgage twice. First, a while ago, we bought a flat with Tom's massive help. It was a bit tricky situation but he streamlined it all for us and found an outside-of-the-box solution that worked fantastically well. We would probably not have bought that place without his help! The second time was very recent when we needed assistance to bring our ridiculous monthly BTL mortgage payment down. This time we got both Tom and Jordan on board and it went super smoothly, bringing our monthly cost down by one-third, now we are saving around £500 every month! We cannot thank Tom and his Team enough! We would recommend their services 100% and will certainly come back with our next product switch!

Brilliant service!! With special thanks to Conrad and Jordan!

Conrad and team are always proactive, supportive and informative in their dealings with us.
We always feel they have our best interests at heart and we never have to be concerned that anything has been missed or neglected

Tom and his team were super professional and committed to delivering what we needed. Every step of the way they kept in touch and were always easy to contact and determined to find a solution and deliver. Highly recommend Broadbench and huge thanks to Tom, Jess & Jordan.

Great service. Tom was very responsive and explained all the options really clearly and helped us to get a great deal that was right for us. Tom took all the leg-work out of the process and made it super easy for us. Highly recommended.

A very helpful, friendly and efficient remortgaging experience.

One really great thing was the fact that broadbench proactively got in touch with us to ensure we locked in the best deal possible in this turbulent market saving us a lot of money.

Professional company that were a big help in securing a remortgage for my home. As a contractor it’s more difficult to secure a mortgage and Conrad and his team made it a simple process.

Broadbench have been looking after my mortgage interests now for a couple of years. Always great advice and were able to lock in the best deals just at the right times but still kept an active interest right up to the wire.

Proactive engagement
Tailored needs analysis
Leverage expertise and knowledge of current market
Realistic expectation management
Friendly no pressure advice
Working for you and with you