Brown Paper Packages Reviews 

Website was easy to use even on my phone. Good communication of my order via email of the confirmation and invoice and the shipping was as expected and came when it said it would.

Very helpful staff who went above and beyond to assist me with the gift. The products are ethical and that was very important to me.

Efficient service, delivered on time & helpful regarding my request to add a card option which wasn’t listed with the unicorn package. My niece was very happy with her present - thank you

Helen and team have helped organise a rather large shipment of boxes to our team at work to lift people's spirits. Helen was a pleasure to work with, responsive and attentive to our needs - and very patient with us when things took a while (because of us!). We customised the boxes and could pick each item inside individually.

Delivery was brilliant as well, 95% of the shipment making it to the 60+ recipients the next day after shipping! For those not delivered on the first day it got delivered the day after - and Dan messaged me to make sure I could track the last few packages.

Overall I'm very happy with Helen and team with the whole process from start to finish. Very grateful and day made for 60+ people. Amazing work and thank you! Will definitely recommend them to anyone.

Bought this for a present, the receiver was very happy with it.

Brilliant efficient customer service and support when I accidentally paid for the wrong delivery. Perfectly packaged box and delivered in a wonderful condition. Would definitely recommend to anyone thinking of buying a gift for someone.

I loved the fact that I could make my own package with things I knew my friend would love. She was really happy with it. Great idea and lovely packaging.

Sent a package to my friend & she absolutely loved it - contents as well as really thoughtful packaging.
I picked out my own choices of gifts and it was super easy. Would definitely recommend

Lovely site, delivery as promised and a very happy recipient! :)

Just amazing! I wish I’d have thought of the idea.

Great service. Quick easy ordering, delivery on time. Great production

Arrived super quickly and very loved. Thank you!

The package was absolutely lovely and well received! They were also so helpful with queries i had about delivery dates and got back to me really quickly! Thanks a million :)

My mother recieved her package in tune for her birthday. It was wrapped with love and made her smile!!! Thank you

Packaged wonderfully, they literally hand wrote the note I had in the package, really wonderful. I brought my partner a grieving gift set and he was so overwhelmed with it, absolutely perfect

Great service. I bought for a friend and she loved it so much.

Fast, effective service, would highly recommend this company.🙂
One small item was missing from my order and I contacted BPP and they immediately sent the item and also included a bar of salted caramel chocolate which was a lovely little unexpected treat.
Thank you BPP😃

This is the first time I used Brown Paper Packages but won't be the last! One of our close friends lives in Portugal. She has 4 young children and her husband is critically ill with COVID in hospital. We have felt so far away and helpless. We sent her a self care package and the kids lots of fun activities to distracr them during this difficult time. We have received so many wonderful pictures of them opening their gifts. The company bundled the packages for us to reduce the shipping costs and even paid the import tax for her! What a remarkable company! Thank you for helping us to be there for our friend!