We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Both Kerry and Jenifa were a dream to deal with! Never came across a conveyancer that are both professional but so helpful whenever I had issues along the way. Will be recommending them to everyone! T... See more
Company replied
FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more
Company replied
Sohret provided an excellent service throughout , she is knowledgeable and professional and kept me updated throughout the entire process Sohret explained things clearly and always responded promp... See more
Company replied
Company details
Written by the company
A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.
Contact info
Wallside House, 12 Mount Ephraim Road, TN1 1EE, Tunbridge Wells, United Kingdom
- 01892 510 222
- info@bussmurton.co.uk
- www.bussmurton.co.uk
4.9
Excellent
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional, and extremely helpful
Solicitor Ed Walter is professional, to the point and extremely helpful in all ongoing legal matters and advice we have needed assistance with recently.
March 31, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Ed Walter. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton
Very efficient and professional service…
Very efficient and professional service throughout.
March 2, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.
Probate House Sale
The house sale process was extremely straightforward from start to completion. Communication was superb, ensuring we knew exactly where we were at any point. The team were always available and any questions or queries answered either immediately or very quickly. We felt very much looked after and would highly recommend Kerry, Jenifa and the conveyancing team at Buss Murton.
March 27, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Kerry Carter and Jenifa. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.
Excellent service .
Excellent service .
We have been with kerry Carter and buss Murton law since 1996 .
We only use kerry for all our legal matters , kerry and her team go above and beyond on every house purchase and sale we have done i have recommended them to friends and family . And we will carry on using BUSS MURTON LAW for every other legal transaction we need in the future.
March 18, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Kerry Carter. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton. We look forward to many more years in supporting you with your legal matters.
Legal service provided by Buss Murton Law
Great communications showed by the head conveyancer throughout the process. Additionally there was always a team member available to support my queries. Acted morally and gave good guidance where needed.
January 1, 2026
Unprompted review
Reply from Buss Murton Law
Thank you for your review of your experience with Buss Murton. We value every client’s feedback as it helps us to maintain our high expectations of the service we deliver.
Purchase 0f Les Deux KK T10969-0002
The Service was completed within the quoted price and pretty much within the predicted timescale.
The Buss Murton staff with which I dealt: Sola Makinde and Jodie Gold were friendly, helpful and patient.
I felt that the communication as to progress during process could have been better.
March 10, 2026
Unprompted review
Reply from Buss Murton Law
Thank you for your review of your experience with Buss Murton. We value every client’s feedback as it helps us to maintain our high expectations of the service we deliver. I will pass your comments onto Sola and Jodie.
Sohret was professional
Sohret was professional, helpful and made the experience a pleasant one.
March 4, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.
Professional and sensitive
Everything was explained clearly and work carried out professionally and sensitively, within the expected time scale.
March 2, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.
Brilliant
Sohret at Buss Murton Law was fantastic, she helped me navigate organising my father’s estate after his death with ease and professionalism. I felt supported every step of the way.
March 1, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.
Buying and selling
Ensured the process of selling and buying went smoothly. Being able to come into the offices to sign forms instead of doing them over the internet.
January 31, 2026
Unprompted review
Reply from Buss Murton Law
We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.
Buss Murton
Sola, and her assistant Jodie couldn't have been more helpful. Their professionalism and compassion,at a very stressful time, was very much appreciated.
February 10, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Sola and Jodie.We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.
Samiha and her staff are very friendly…
Samiha and her staff are very friendly and welcoming and Samiha explained everything clearly regarding our wills and the inheritance tax implications.
February 6, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Samiha and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.
Great service from all the staff
February 6, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.
Although our solicitor dealing with our…
Although our solicitor dealing with our issues changed from time to time the service was not affected , so overall very good.
February 1, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.
We were kept up to date when necessary…
We were kept up to date when necessary and the costs of our house move were kept under control so we didn't overspend. Our queries which we kept to a minimum were answered succinctly and with any warnings clearly identified. Our only hiccup was the person dealing with our affairs left the company at an important stage as employee's often do, but a partner stepped in to make a seamless transition of contact, so no problems were encountered. Moving is a very stressful time and we had last done this 42 years ago so were not fully in tune with current procedures. We cannot fault Buss Murton in any way and can fully recommend their services.
November 21, 2025
Unprompted review
Reply from Buss Murton Law
Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.
Very professional and business like with a personal touch
Very professional and business like with a personal touch. I was able to meet with the solicitor personally to discuss the options and plan which was clearly explained. After that, we also spoke when required to support the majority of the procedures that were done via e mail.
October 7, 2025
Unprompted review
Reply from Buss Murton Law
Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.
Melanie was excellent
Melanie was excellent. I felt incredibly supported, and all the advice was wise, helpful and thoughtful, resulting in a very good outcome that has made all the difference to my future financially. I highly recommend Melanie and her team. She was amazing during a very tough time. I couldn't have done it without her. Thank you so much.
January 22, 2025
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Melanie. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.
Employment Settlement Support
Alex provided high level of support and guidance with clarity on a complex topic that enabled successful completion within the timeline. Alex was engaging and diligent and his expertise provided confidence to execute the agreement. Excellent service
January 1, 2026
Unprompted review
Reply from Buss Murton Law
Thank you so much for your 5-star review! We will pass your comments onto Alex Lee. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.
good explanation of change needed and…
good explanation of change needed and much help given with form filling and other admin required
October 10, 2025
Unprompted review
Reply from Buss Murton Law
Thank you for your review of your experience with Buss Murton. We value every client’s feedback as it helps us to maintain our high expectations of the service we deliver.
My first time using Buss !
My first time dealing with you but I was extreamly pleased at the friendly and professional approach by all staff . Your ability to explain what at first glance a complex legal subject into a form very clear ! Plus always giving both positive and possible negative comments as to how case could develop.
April 15, 2025
Unprompted review
Reply from Buss Murton Law
Here at Buss Murton we pride ourselves on our friendly and professional approach and we’re pleased the service you received met your expectations, and ours. Thank you for leaving a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.