Buss Murton Law Reviews 

400
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and willingness to go the extra mile, making interactions pleasant and productive. The service is frequently highlighted as exceptional, described as efficient, smooth, and straightforward, especially during stressful processes. Reviewers commend the customer service for being highly responsive and proactive, keeping them well-informed at every stage. Quick response times, clear explanations, and an approachable manner contribute to a stress-free and easy user experience. Many appreciate the personalized attention and support, with staff explaining complex matters thoroughly.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, supportive, and... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency of... See more

User experience

Consumers find the overall user experience to be positive, with many describing it as excellent, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more

Company replied

Rated 5 out of 5 stars

Both Kerry and Jenifa were a dream to deal with! Never came across a conveyancer that are both professional but so helpful whenever I had issues along the way. Will be recommending them to everyone! T... See more

Company replied

Rated 5 out of 5 stars

This is the second time we’ve used Buss Murton Law for a house sale and purchase, and once again they were extremely helpful throughout the whole (and often stressful) process. Kerry was fantastic — s... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

400 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(400)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect.you get what you pay for

Great communications.
Sound advice.
Expediently handled
Sorted within a limited timescale
Tganks

April 22, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Third Party Ownership Claim

It was a pleasure to deal with Richard McCulloch. He was on hand to deal with a matter requiring immediate attention, which then resulted in the desired outcome. Would highly recommend.

July 11, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Trust problems

Ed Walter and his team sorted out a very complicated Trust problem and kept us informed at all stages.

September 12, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward Walter. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Gail Anthony

The process of which was involved with selling my house was clearly explained and communication throughout was great.

August 22, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Buss Murton were very professional in…


Buss Murton were very professional in dealings with me and kept me upto date in the purchase of my house, and selling of my previous house at all times.

April 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Ed Walter is extremely experienced in…

Ed Walter is extremely experienced in dealing with trusts & advised us each step of the way.

August 19, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Mr Edward Walter

We have always dealt with Mr Edward Walter and he has continually provided our family with excellent prompt service in a very approachable manner.

September 6, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review. We will pass your comments onto Edward. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Efficient personnel and and timely…

Efficient personnel and and timely feedback given on issues where needed.

September 1, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used Buss Murton Law for a house sale and purchase and we always find them extremely helpful through the stressful process. Gail is always great - and really felt like she was on our side in resolving any issues that might come up. Could not recommend them highly enough!

August 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Court of Protection Application - Don't Feel Daunted

When faced with the need to apply to the Court of Protection for authority to sell a property we were somewhat daunted. However, with Amy's help and expert knowledge of the application process our anxiety was replaced with confidence and a successful outcome. Thank you

August 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review and will pass your kind comments onto Amy. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Buss Murton 5 ⭐️

Gail and Cathy we’re very helpful in the sale of our house, quick to act and react making sure everything was actioned in timescale, best Solicitors we have used, wish we would have used you before, will use again in the future no doubt, thank you!

August 19, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail and Cathy. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

New LPA's

Sohret Haffenden made the process of applying for new LPA's really simple.
The paperwork was easy to understand and I didn't have much trouble filling it out.
If I did have questions or if I wasn't sure on something, Sohret would go through it me a few times, just that we had everything we needed covered and wouldn't have to go back over it at a later date.

August 15, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Good comunications

Good comunications, Very friendly.

August 1, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Working with Helen for a while

Working with Helen for a while - great work - great communication.

July 31, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Helen and her team were great

Helen and her team were great - they took the time to explain the process and then send over documents as they came in, explaining them as needed as we went along. All fees were clear and everything was completed in a timely fashion.
This is the second time I've used Helen's services and wouldn't hesitate to recommend her.

July 29, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Helen and her team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Responsive and excellent service

Throughout the entire buying process Gail and their team were responsive, competent and went above and beyond to make us feel at ease. Definitely would recommend!

July 23, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Gail and the team. Our client’s satisfaction is our top priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Simran. Very efficient, always available at the end of the phone to answer any queries.

April 23, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Simran. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Excellent solicitors

Buss Murton have provided excellent service to me and my family for about 30 years. I thoroughly recommend Sohret Haffenden (Wills, Intestacy, Inheritance Tax planning, Powers of Attorney and estate administration).

July 18, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your wonderful 5-star review! We will pass your comments onto Sohret and the team. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Excellent Service

Great to find a local firm that provided an excellent service, good communication throughout and wise counsel. Definitely recommend and will use again in the future.

July 17, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Documents and meetings well organised and managed

Pleasant meetings, organised quickly. All aspects covered well and explained clearly.
Documents produced quickly and meeting arranged to sign organised to our timing needs.

July 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

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