Buss Murton Law Reviews 

401
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and willingness to go the extra mile, making interactions pleasant and productive. The service is frequently highlighted as exceptional, described as efficient, smooth, and straightforward, especially during stressful processes. Reviewers commend the customer service for being highly responsive and proactive, keeping them well-informed at every stage. Quick response times, clear explanations, and an approachable manner contribute to a stress-free and easy user experience. Many appreciate the personalized attention and support, with staff explaining complex matters thoroughly.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, supportive, and... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency of... See more

User experience

Consumers find the overall user experience to be positive, with many describing it as excellent, first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more

Company replied

Rated 5 out of 5 stars

FIRST CLASS experience. Kerry, Jenifa and Jade all helped me with my house purchase. Very professional, kind, polite, knowledgeable and always went that extra mile. I would definitely highly rec... See more

Company replied

Rated 5 out of 5 stars

Both Kerry and Jenifa were a dream to deal with! Never came across a conveyancer that are both professional but so helpful whenever I had issues along the way. Will be recommending them to everyone! T... See more

Company replied

Rated 5 out of 5 stars

This is the second time we’ve used Buss Murton Law for a house sale and purchase, and once again they were extremely helpful throughout the whole (and often stressful) process. Kerry was fantastic — s... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Real Estate Attorney

Written by the company

A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

401 reviews

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1-star

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4.9

All reviews

(401)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Documents and meetings well organised and managed

Pleasant meetings, organised quickly. All aspects covered well and explained clearly.
Documents produced quickly and meeting arranged to sign organised to our timing needs.

July 8, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Excellent conveyancers

Our house move was a very long and drawn out process but Buss Murton (Kerry Carter) dealt with it all very well. We felt looked after and that we knew and understood what was going on throughout.

June 18, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Kerry. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Made the purchasing of our first…

Made the purchasing of our first property very easy. Incredibly helpful personnel who assisted with all facets of the process and were easy to get hold of for any queriers and questions we had. Hugely appreciative of the assistance and support.

June 16, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for taking the time to leave your feedback. We pride ourselves on providing the best possible service and outcome for all our clients, and we’re pleased your experience met our high expectations.

Rated 5 out of 5 stars

Highly recommend

We have had an incredible experience with Buss Murton, and would highly recommend them.

June 9, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Responsive and efficient service

Responsive and efficient service. Works flexibly to fit in with clients needs.

March 28, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Simple and easy…

Alex made the process simple and easy to understand, he was responsive and knowledgeable. I would be happy to use Buss Murton again and would recommend their services.

May 12, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Alex. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Highly recommended

From first phone call to completion I couldn’t have been happier with Sola and Jodie at Buss Murton. Selling a house is very stressful and they took all that away on the legal side. Highly recommended.

June 6, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sola and Jodie. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss MurtonLaw

Rated 5 out of 5 stars

Sound advice over a long period

Sound advice over a long period. Always someone there to help with rapid response to queries or questions raised.

June 5, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Wouldn’t go anywhere else!!!

Honest, detailed diligent in all area of work carried out for the selling and purchasing of our properties. Giving time to explain everything in the detail and making sure everything had been read and understood in what it would mean for us.

June 3, 2025
Unprompted review
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Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Very professional

Very professional, fast, and friendly. Paula was fantastic and a pleasure to work with!

May 30, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Paula. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Making a will

Our solicitor Sohret has guided us through the will making process, giving clear and helpful advice and guidance throughout. We are happy and satisfied, and relieved to finally have wills in place.

May 28, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sohret. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Amazing team. Highly recommend.

A complicated house purchase and sale which Paula handled effortlessly. Nothing was too much trouble and we were always kept fully informed of developments. We highly recommend Buss Murton!

May 28, 2025
Unprompted review
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Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Paula. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Very good service

Very good service

May 21, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Three moves: fantastic service

We used Buss Murton for 3 moves. Exceptional service from Helen every time. Consistently replied to questions same day, clear and concise assistance where necessary.
Brilliant professional service. Could not recommend highly enough.

May 9, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We will pass your kind comments onto Helen. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Highly recommend

We highly recommend Buss Murton Law and Sola in particular. She was diligent and quick to respond to our queries. Our house purchase came with unanticipated complications and she ensured we received suitable and complete responses from the seller.

March 28, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sola. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Great service!

We were really grateful for Simran's help throughout the whole process of selling and buying our house. There were a few niggles which we had to overcome throughout the process and she was always happy to speak on the phone or come back to our numerous emails with really helpful and detailed information which helped us remain as calm as possible throughout the whole process. Thank you for all of your help Simran!

February 4, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Simran Sanghera-Phillips. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Good property lawyers.

Sola was very diligent and helped fight our battles for a property purchase!

April 18, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your comments onto Sola Makinde. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

Very personable and helpful whenever…

Very personable and helpful whenever there was an issue (and my move was fairly complex). Would definitely recommend.

March 28, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

Rated 5 out of 5 stars

Excellent service for residential property transactions

Buss Murton acted for us on the sale and purchase transaction during our recent property move. Gail, Cathy and Alice provided an excellent service giving timely updates and clear advice. Our property purchase was somewhat protracted and involved complex issues which were quickly and effectively overcome with Gail’s expertise. Highly recommended.

March 20, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

Thank you so much for your 5-star review! We will pass your kind comments onto Gail, Cathy and Alice. Our client’s satisfaction is our priority and we’re very grateful to you for taking the time to review your experience with Buss Murton.

Rated 5 out of 5 stars

House Sale

Very open, clear with advice / recommended actions and explained the various issues with our conveyancing clearly. Also quick response to enquiries and very thorough in answering them to the fullest extent.

March 28, 2025
Unprompted review
Buss Murton Law logo

Reply from Buss Murton Law

We’re very grateful to you for leaving your 5-star review. We pride ourselves on our professional and friendly approach, and we’re pleased your experience with Buss Murton met our promise.

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