We have used Kerry Carter before when she was with another firm, and were very pleased when we managed to locate her at Buss Murton in Cranbrook. Both Kerry and Jenifa have been an absolute pleasu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A full service, professional law firm dedicated to providing top quality legal advice you can trust. We have been providing trusted legal advice in Kent & the South East to individuals and businesses since 1713. For Individuals we can advise on: Residential Property Family & Divorce Private Client Employment Dispute Resolution For Businesses we can advice on: Company & Commercial Commercial Property Employment Law Dispute Resolution Call us on 01892 510 222 to discuss your legal needs.
Wallside House, 12 Mount Ephraim Road, TN1 1EE, Tunbridge Wells, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kerry and the Buss Murton team are the best in the business and were brilliant throughout. The communication and support throughout was amazing, with a genuine care factor notable throughout to ensure that the conveyancing process is thorough and personal. Thank you.

Reply from Buss Murton Law
Can’t fault the service, Louis was particularly helpful, always there to explain anything we didn’t comprehend. Would recommend…

Reply from Buss Murton Law
My experience of Helen Batt at Buss Murton has been excellent. She dealt with the sale of my late father’s house efficiently and with great professionalism. I wish I could say that for all solicitors.

Reply from Buss Murton Law
At every stage in the selling process I was kept informed as to what was happening. I had access to both the lawyer and secretary and all times and they were very efficient at getting back to me. A very professional outfit indeed.

Reply from Buss Murton Law
Ed, we found him very personable, patient and professional. He gave us advice which proved helpful and we were generally in agreement with.

Reply from Buss Murton Law
I have dealt with Buss Murton, and with Ed Walter specifically, for many years now regarding making and updating my Will. He has consistently been professional, helpful, honest and kind - very ‘human’ in all interactions, whilst providing straightforward, plain-speaking legal advice which he makes easy to understand. This is extremely helpful for a ‘non-legal brain’ and why I have returned to Buss Murton, and to Ed, time and again over the years. Would not hesitate to recommend.

Reply from Buss Murton Law
Simran was amazing. She was so supportive throughout the buying process and really had our back. She made the process so clear and was really communicative. We never felt we had to chase for information. The whole team made our purchase experience so smooth. Will definitely be referring to friends in the future.

Reply from Buss Murton Law
Excellent customer service. Response times were first class, as was Helen's knowledge of the subject.

Reply from Buss Murton Law
Work centred around sorting my mother’s estate following her death last year. Everything was dealt with empathetically and efficiently. I was particularly grateful that the team afforded me time to meet face to face when I had queries and above all were good listeners and gave clear answers and advice. I built up a good rapport with them which made things a lot more reassuring. Work began in Aug 23 and I asked for additional work to be done in conjunction with the main activities as I was impressed with the service; the files were closed in Nov 24.

Reply from Buss Murton Law
You were extremely helpful and polite and kept us informed what we going on at all times thank you

Reply from Buss Murton Law
Made to feel at ease with stressful situation and helped to make things clearer .Also very good at dealing with other party.

Reply from Buss Murton Law
We were not looking forward to updating our wills and arranging LPA's. The whole process was simplified by the detailed explanations and help received whilst completing the relevant documents. The points raised during discussions enabled us to consider details that would otherwise have been overlooked. This was done in a friendly and helpful manner which made the whole process much easier than expected.

Reply from Buss Murton Law
The personal touch that Edward and the rest of the Buss Murton Law staff gave us was exceptional. They were all welcoming and explained everything in such a way that we understood.
We would highly recommend Buss Murton.

Reply from Buss Murton Law
Buss Murton Law (BML) represented us in the sale of an investment property where we were the final component of a chain, with our buyer extremely keen to purchase and us equally keen to sell before the UK Budget so, basically, it was a high pressure situation from all sides. BML managed to complete the sale in the desired time without exposing us to unacceptable risks, dealing adeptly with some unreasonable requests from their counterparty solicitor. Since 2019, this is the fourth property transaction that BML have represented us on in a professional matter and they will be our first port of call for our future property matters. Big thank you to Kerry Carter and Kathy Kell.

Reply from Buss Murton Law
Communication via email and telephone with our solicitor and her colleagues was excellent and very friendly - we were rarely in any doubt about how our property sale was progressing, and we are really grateful to Buss Murton for making the process as smooth as such matters can be.

Reply from Buss Murton Law
The team at Buss Murton Law in East Grinstead has been a great help in the making of our wills.
They were helpful, very knowledgeable and gave us good advice where needed. It was all done very quickly and efficiently.
We would highly recommend them.

Reply from Buss Murton Law
Sohret Haffenden, the person who i delt with, i found to be very professional and experienced. The overall cost of the work carried out was realistic.

Reply from Buss Murton Law
It was a pleasure to do my business with Mr Walter.

Reply from Buss Murton Law
Great communication and highly efficient
Was very good at answering my questions

Reply from Buss Murton Law
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.