Buy with confidence. Everything is beautifully made, show stopping designs, and I receive such unexpected compliments whenever I wear their pieces. They feel lovely too and wear well for years and ye... See more
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See what reviewers are saying
I was looking for a statement necklace for a new outfit and stumbled across Butterfly Jewellery in my search. So glad I did as I found just what I was looking for at a very reasonable price. The or... See more
Company replied
Placed order on 10h January, now 29th January and not received any further information from Butterfly london. DPD still say outstanding! and the online page is UNAVAILABLE...from Buttefly. Sent text... See more
What a lovely company to deal with which makes a refreshing change! I had bought a necklace that had broken which when I rang I was simply going to reordered but it had been discontinued or sold ou... See more
Company details
Information provided by various external sources
Handmade Fashion Jewellery
Contact info
Langston Road, IG10 3TQ, Loughton, United Kingdom
- 0203 740 1136
- info@butterfly-jewellery.com
- www.butterfly-jewellery.com
3.9
Great
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always good quality and good service
Always good quality and good service. Thank you.
December 11, 2017
Unprompted review
Great jewellery at fabulous prices
Great jewellery at fabulous prices. Super quick delivery. A new and very happy customer. I'll be back. Thank you.
December 8, 2017
Unprompted review
Great Statement Jewellery
I was looking for a statement necklace for a new outfit and stumbled across Butterfly Jewellery in my search. So glad I did as I found just what I was looking for at a very reasonable price. The ordering process was very easy and the necklace arrived quickly beautifully packaged in it's own little fabric bag. I would definitely shop here again.
December 7, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Stephanie,
We are very pleased you stumbled across our site, while browsing online.
Thank you for your review & for shopping with Butterfly.
We are so pleased you were happy with the Jewellery & Service.
Regards
Charlotte @ Butterfly London
Prompt delivery
Prompt delivery. Smooth purchase. Nicely wrapped. Lovely earrings.
December 5, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi,
Thank you for your review & for shopping with Butterfly.
We are so pleased you were happy with the Jewellery & Service.
Regards
Charlotte @ Butterfly London
First necklace I bought was lovely then …
First necklace I bought was lovely then purchased another necklace and 5 braclets as presents... 3 Bracelets were poor quality and the other 2 which were £10 each are so small made u can't move your wrist when u have it on...it matches the necklace I bought too but the other was a present the same as the other 3 bracelets which were poor quality. The staff at butterfly are very nice and extremely helpful I couldn't fault.them but won't be buying again
November 20, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Corrine,
Thank you for your review, one of our customer service agents will take a look at your orders. You have 28 days to return unsuitable necklaces or bracelets, for a refund or exchange.
An agent will be in touch with you directly via email tomorrow and may be able to help advise you on a different bracelet to match your necklace, if the one you purchased is not suitable.
The same with the items you ordered as gifts- I'm sure we can find you an alternative that you would like more.
I hope to be able to resolve your issues swiftly, so that you are left feeling happy with your order.
Kindest regards
Charlotte @ Butterfly London
I’m very pleased with all my purchases
I’m very pleased with all my purchases, and the packaging they came in fab,
November 20, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Ann,
We are so pleased that you are happy with your purchase, and appreciate you taking the time to write us a review.
Kindest regards
Charlotte @ Butterfly London
I love the design & the quality!
November 20, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Afaf,
Thank you for your review, we are so pleased you were happy. Thank you for your loyalty to Butterfly
Kindest regards
Charlotte @ Butterfly London
Reply from Butterfly Jewellery
Hi Mary,
Thank you for taking the time to write us a review, we really appreciate it, and strive to offer the best Jewellery with the best service.
If there is anything we could do to improve your shopping experience with us, we welcome your feedback. We hope you enjoy wearing your Butterfly piece.
Regards
Charlotte @ Butterfly London
Amazing beautiful exactly what I …
Amazing beautiful exactly what I ordered x
November 15, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Alison ,
Thank you for shopping with Butterfly, and also for taking the time to review us.
We are so pleased you were happy eith your order, and hope you will think of us again, when you are in need of new accessories, or gifts.
Regards
Charlotte @ Butterfly London
Have brought many pieces of jewellery …
Have brought many pieces of jewellery from butterfly - excellent service and delivery
November 13, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Kay,
Thank you for you review, and your loyalty to the Brand, we really appreciate it.
We hope you are happy with your latest, addition to your collection.
Regards
Charlotte @ Butterfly London
Recieved the most beautiful necklace …
Recieved the most beautiful necklace from Butterfly jewellery presented in the most beautiful pouch. The necklace was amazing quality and looked like a dream when I wore it, cannot recommend enough and will be purchasing all my jewellery from here, item arrived next day. Perfect! Thank you so much
November 10, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Emma,
We are so pleased to hear you were happy with your order & the service. We look forward to helping you accessorise int he future.
Thank you for taking the time to review us, we really appreciate it.
Regards
Charlotte @ Butterfly London
Love Butterfly ❤️
Excellent customer service, beautiful jewellery that stands out amongst the norm !!! I have so many pieces and always get fabulous compliments when worn ❤️ can’t recommend highly enough 👌
November 10, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Sue,
Thank you so much for your lovely review. We are really pleased you were happy with your order.
Regards
Charlotte @ Butterfly London
Love this company
Love this company - first time ordered, brilliant customer service, amazing products!
November 7, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Nichola,
Thank you for taking the time to write us a review. I'm sure your piece looks lovely on you, we really appreciate your feedback, and hope to have you shop with us again in the future.
Regards
Charlotte @ Butterfly London
These earrings arrived beautifully …
These earrings arrived beautifully wrapped and presented and seem to be very good value.
November 6, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Claire,
We are so happy that you were pleased with your Earrings, we hope you will get lots of use out of them, and will be back to expand your collection. Thanky ou for taking the time to write us a review, it is much appreciated.
Regards
Charlotte @ Butterfly London
Amazing jewellery
Amazing jewellery. Every piece is breathtakingly beautiful. I am an avid collector and every time I wear a piece everyone comments on it. Very reasonable prices. A fantastic company. Their customer service is excellent. Can't rate them highly enough!
November 2, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Heather,
That really is such a lovely review. We really appreciate your loyalty to the brand, and kind words.
Kindest
Regards Charlotte @ Butterfly London
Beautiful
Beautiful and bespoke looking jewellery, great quality.
Beautifully packaged and amazing prices.
Will always buy from Butterfly now.
November 1, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi, Thank you for your lovely review.
Kindest Regards
Charlotte @ Butterfly London
I love the jewellery it is lovely and …
I love the jewellery it is lovely and unusual very pleased with it.
November 1, 2017
Unprompted review
Reply from Butterfly Jewellery
Dear Carol,
Thank you for taking the time to write us a review, we really appreciate it.
Kindest Regards
Charlotte @ Butterfly London
Beautiful stunning necklace
Beautiful stunning necklace, lovely packaging, arrived quickly. Cannot believe I got this beautiful piece of jewellery for the price I paid.
October 27, 2017
Unprompted review
Reply from Butterfly Jewellery
Such a lovely review, thank you Branda, so glad you were happy with your purchase.
Kindest Regards
Charlotte @ Butterfly London
Lovely jewllery and well priced …
Lovely jewllery and well priced ....Fantastic delivery..
October 26, 2017
Unprompted review
Reply from Butterfly Jewellery
Thank you for your lovely review.
Kindest Regards
Charlotte @ Butterfly London
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