Byron Reviews 

136
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

We went to Byron’s because they used to do burgers medium rare- not any more! What kind of health and safety nonsense is this? Just cancelled our next booking!

Rated 1 out of 5 stars

We (4 adults) waited to be shown to our table for around 10 mins… completely ignored by staff… so we just left and went somewhere else. Obviously restaurant was understaffed today but at least come... See more

Rated 5 out of 5 stars

Third consecutive night ordering Vegan Chilli Burger with mac'n'cheese / fries from Liverpool One branch delivered to Raddison Red. Can't get enough. Really tasty vegan burger, with fresh chillies.... See more

Rated 3 out of 5 stars

Visited the Birmingham restaurant on Saturday 29th with my husband & children. Considering it was a Saturday lunch time we got a table easily. The staff we interacted with were lovely. Unfortunately... See more

Company details

  1. Restaurant
  2. Fast Food Restaurant
  3. Online Food Ordering Service
  4. Take Away Service

Information provided by various external sources

Proper hamburgers made from carefully-sourced British beef, freshly prepared and cooked to order, to eat in or to take away.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

136 reviews

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2.3

All reviews

(136)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

I bought a B-Rex burger meal from the…

I bought a B-Rex burger meal from the branch on Lydden road. The onion ring inside the burger was burnt and still had the skin of the onion on it. Intact and fried to a bitter crisp. This is beyond a joke. How am I supposed to trust that the meat (or anything else for that matter) was correctly prepared when something as simple as an onion ring was done so poorly and with such little care?

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

Liverpool city centre- Amazing food

Liverpool city centre- Amazing food! Our server was fabulous and so attentive. Didn’t catch his name but he had dark curly hair, well spoken with circular glasses and a 2002 necklace on. Really made our experience 10/10.

September 26, 2021
Unprompted review
Rated 1 out of 5 stars

Rude staff and slow service

I visited your Norwich restaurant this evening and I have visited several times before, usually with good satisfaction but this time was far from that. We were warned about the service being a bit slower than normal tonight and we waited around 45 mins in between getting our drinks and our food which was quite a wait especially considering we had finished our drinks by the time the food arrived which wasn’t ideal already. I had ordered the Smokey, which as a Muslim I chose as often if I choose a burger that already has bacon in and want to have it removed, more often than not this is forgotten and I end up with a burger with bacon. My burger arrived with bacon to my dissatisfaction - if I simply took it off, half the toppings were stuck to it and would come off too. Additionally I was already getting a burger that had been touched by bacon. I asked the waitress if they could just make another one for me as I never asked for bacon and explicitly went for a burger without it and she wasn’t at all apologetic and suggested I just take it out, which I don’t think she would’ve suggested if I visibly looked like a traditional Muslim and she said there would probably be a 15 minute wait on a replacement. This made me feel like I was out of line for a mistake on your behalf. The 15 minutes is ridiculous, my dietary requirements have not been catered for and if my server/chef has got the order wrong I shouldn’t be having to wait that much longer for a replacement - it should be a priority ahead of other orders. I shouldn’t have to feel humiliated with my friends and then have to eat a burger which I feel uncomfortable eating.

September 12, 2021
Unprompted review
Rated 5 out of 5 stars

Best Burgers. Consistently Good.

Byron is the only place I can count on consistent quality. The team at Byron Burgers - Streatham never let me down. Literally the only place I order in from when I want a good burger and the portion size on the fries is amazing. Try the truffle aioli.

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

Our first meal out since the lockdown…

Our first meal out since the lockdown began, and it had to be for a Byron burger. Everything was lovely and clean, and we felt very safe. Excellent service by Giuseppe in the Chelmsford branch, nothing was too much trouble. We will definitely be back again soon. :-)

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

Best restaurant!

Firstly, the food is incredible. For that alone you should go here in person or order delivery and try it out.
This was my first time getting from Byron and i was expecting the standard custom, however I received such kind words and a little freebie with my order. It really took my by surprise and it made my day :)
Really couldn’t big this place up enough it’s fantastic!

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

The best dining experience!

We've just spent a few days in Edinburgh and this is our last night so we decided to go for a meal out on The Royal Mile - we went to the North Bridge Byron and was served mainly by Robbie L and I just want to say he is the biggest asset to your company. All we did was laugh when he was around and he even managed to get us 2 complimentary proseccos as we got engaged a couple days ago. He was an amazing waiter! Please tell him we loved being served by him!
Caitlin and Nina x

August 20, 2021
Unprompted review
Rated 2 out of 5 stars

Not great

Not great, we had some food delivered by deliveroo. Supposed 15% discount. All Byron did was reduce the amount of our food. Not happy. Not buying from this company again. Avoid.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

Byron Norwich

Visited Byron in Norwich last week and had a lovely meal. B-Rex burger was great. The 30% off for blue light card holders is brilliant! Thanks Byron.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Byron burger bury at edmunds

Had a lovely meal at Byron today, very friendly staff, food was spot on and out in good time. Would definitely recommend for the all round experience, a nice clean eating area which is difficult to maintain in a busy restaurant. Definitely would recommend

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

Marco’s the main man in Cambridge!

I recently had a great meal at Bryon in Norwich.
A couple of days later I visited Bryon in Cambridge.
Although we hadn’t even eaten there, I was helped by waiter Marco, who allowed us to use the washrooms, what a credit to the company, polite, friendly nothing too much trouble. Give this man a pay rise! Thanks Marco.
Call into Byron if your in Cambridge and ask to see this man he’s a legend in anybody’s lunchtime.
Cherry, Norwich 14.5.21

May 14, 2021
Unprompted review

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