Callaway Pre-Owned Reviews 94

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Took them 5 business days to process the order and they wouldnt let me add delivery instructions. This is unfortunate because I live in an apartment in a large city so I had to have them sent to a fri... See more

Rated 5 out of 5 stars

I have purchased many clubs from this company and they have always arrived better than expected. Last week, one of the heads of a newer 5 wood flew off at the driving range. I called Callaway Custom... See more

Rated 1 out of 5 stars

I just purchased a stealth 2 driver for, "very good" condition. It was average at best. The online guideline says, "very good" condition is 8-15 rounds played. It's missing the red paint on the bottom... See more

Rated 1 out of 5 stars

Basically stole nearly $2500 off my son. He ordered and paid for a golf club set then they cancelled his order and kept his money. Numerous phone calls which get cut off, emails all automated response... See more

Company details

  1. Golf shop
  2. Golf Club

Information provided by various external sources

The Official Source for Certified Pre-Owned Callaway Golf Products: Callaway Drivers, Irons, Woods, Hybrids, Wedges, Putters at Callaway Golf Pre-Owned


Contact info

2.5

Poor

TrustScore 2.5 out of 5

94 reviews

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Rated 2 out of 5 stars

Trade in - very long wait time for money

If you are planning on trading a club in.. don’t expect payment for that club for at least 6-8 weeks after it has been delivered. In my case I had waited 3 months before I was paid for the trade in club after it was delivered with tracking verification. In my opinion, you should try and sell your club with different option, as this is way too long for them to pay you for your trade in clubs.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

5 star

5 star, Tom was so helpful and efficient .. can’t wait for new clubs to arrive and would highly recommend..

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

This is my 4 order with Preowned Callaway.

This is my 4 order with Preowned Callaway and the first time I had an issue. But Beau with customer service listed to my issue (even on Saturday) and took care of it. I told him I was heading to Pinehurst and wanted to take this new club with me but I didn't like to condition. He immediately got me a prepaid UPS label to send this one back and got the new one out by 2nd day air. Thanks so much.

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

Really happy

Located in UK, since this may account for some of the differing experiences reported on this page.
I've now ordered twice and each time I've received an excellent product at an impressively quick delivery time. Everything is as described and I'm delighted. In my case, both clubs were ordered as 'like new' and my expectations were met. I have not tried different levels of club quality.

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a Big Bertha 3 fairway wood

I ordered a Big Bertha 3 fairway wood.
I received a 5 wood instead.
And the shaft was broken in two.
The replacement club is taking too long to even ship.
Triple bogey...I expected better.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

This is the third purchase by me and I…

This is the third purchase by me and I can’t praise the service and value enough. Clubs arrived the next day and were in fantastic condition, far better than the advertised guide. Will definitely use again.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service and value

Fantastic service and value - clubs arrived within a few days and both very similar to brand new (I ordered a 5 wood "like new" and a hybrid described as "good" condition. Would absolutely use them again for future purchases

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

“I had purchased the Mavricks about a…

“I had purchased the Mavricks about a year ago. They didn't work out so I sent them back. No issues. Was ready for a new set. Landed on the 19 Apex Forged. Love them. Web-site says they're certified pre-owned. They look new to me. Wrapped so as to protect the heads. Was pleasantly surprised. Love my new irons. Would definitely buy form these guys again. Also cheaper from the website. Better deal than same clubs on eBay.

June 25, 2022
Unprompted review
Rated 1 out of 5 stars

Returns are very slow and tedious

Returns are very slow and tedious! After they receive the product, you will have to wait for about 2 weeks just to get a GC - they won't refund it to your card so you have no choice but to wait for the GC and it takes forever.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a set of Mavrik pro irons in…

Ordered a set of Mavrik pro irons in good condition. They arrived within 2 days of ordering and there is not a single mark on the clubs, neither the sole or face. Fantastic result. Thank you Callaway Pre-Owned, one very thrilled customer.

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

BOUGHT SOME CLUBS AND HAD TO RETURN…

BOUGHT SOME CLUBS AND HAD TO RETURN WITH RMA NUMBERS. ITEM WAS RETURNED AND WAITED MORE THAN WEEK, NO REFUND. CONTACTED THEM THROUGH EMAIL AND NO REPLY. CALLED THEM AND GOT LONG WAIT SO CHOSE CALL BACK OPTION. OFCOURSE NO RETURN PHONE CALL. THEIR AFTER SERVICE IS 1 STAR AT BEST.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Delighted! Better than expected

I ordered a set of irons described as in good condition. They arrived today, and they're immaculate- it looks like they've never been used! Really, really pleased, will definitely use again!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

excellent

I used callaway pre owned twice in UK, and I have no words for the quality of the clubs and for the price compared to other web golf sites. The clubs are in excellent conditions and the service is excellent.
I bought a set of Mavrik irons and 2 fairways wood!!!!
Too good !!!!!

March 8, 2021
Unprompted review
Rated 1 out of 5 stars

Used Callaway suck rip off

This company is only good on bait and switch trying to push their left handed golf clubs on you they hide it so you order it then you have to send it back and spend $40 do not buy anything from this company used Callaway Golf Clubs do not buy from this company

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

I have found Callaway Pre Owned the…

I have found Callaway Pre Owned the best place to buy used Callaway clubs. You need to buy Like New or Above Average clubs to get a good looking club.. I have bought clubs from other vendors but CPO is superior. Only negative is time it takes for clubs to be delivered but I get standard shipping and UPS is not quick in delivery

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Dave Merseyside

Used this company now twice and I can say from my experience that they are the best pre used clubs I've ever baught great service next day delivery at no extra cost and the very good clubs I purchased were brand new on delivery Excellent site

February 19, 2021
Unprompted review

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