Steve the Camping Connect Engineer installed WiFi to our static caravan, he was very polite and friendly and worked very efficiently. He also had to add another Access Point to our site, making adjus... See more
Company replied
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Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... See more
Company replied
We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... See more
Company replied
Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... See more
Company replied
Company details
Written by the company
With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.
Contact info
Unit A, Kestrel Way, Garngoch Industrial Estate, Penllergaer, SA4 9WN, Swansea, United Kingdom
- 01792277230
- help@campingconnect.co.uk
- www.campingconnect.co.uk
4.7
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Had problems with mobile internet in my…
Had problems with mobile internet in my caravan but since I had Camping connect installed I've had no problems Quick instillation friendly helpful fitters
June 21, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re so glad to hear that Camping Connect has resolved your mobile internet issues in the caravan. It’s great to know the installation was quick and that our team was friendly and helpful.
Camping Connect Team
Very reliable broadband
Very reliable broadband and has made studying and working from our caravan a pleasure!
August 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your great review! We’re thrilled to hear that our reliable broadband has made studying and working from your caravan enjoyable.
Camping Connect Team
Installation service was good
Installation service was good. The service of wi fi does drop out when the caravan site is busy though.
August 13, 2024
Unprompted review
Reply from Camping Connect
Hi Mrs Green.
I am glad to hear that the installation service was good, but I am sorry to hear that WiFi is dropping out for you. I had a look into the system to see if I could find a case for you, but I couldn't seem to find any. Please get in contact with our support team so we can investigate this issue and try to resolve it.
Many thanks,
Camping Connect
Difficult to contact
Unfortunately best if you upgrade from basic .Problems are always resolved but have never managed to get service desk on calling them , they (possibly he/she ) is always busy , but they ( he/she ) does call you back ,have called a few times date given is last time I called them but comment is true on all calls I’ve made
May 18, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re glad to hear that problems are resolved, but we apologise for the difficulties you’ve had reaching our service desk. We appreciate your patience and understanding. Your input is valuable, and we’ll work on improving our responsiveness.
Camping Connect Team
Very impressed with our product
Very impressed with our product. The signal is very stable and the speed is constant as promised. The installation and communication was very efficient.
August 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful review! We’re thrilled to hear that you’re impressed with the signal stability and speed. It’s great to know that the installation and communication were efficient as well.
Camping Connect Team
Really happy with this internet service…
Really happy with this internet service , reliable and always works well
August 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re so glad to hear you’re happy with our reliable internet service.
Camping Connect Team
I always get on my Internet when I am…
I always get on my Internet when I am at my caravan excellent service
August 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your great review! We’re thrilled to hear that you consistently have a reliable internet connection at your caravan.
Camping Connect Team
Always had trouble connecting to our…
Always had trouble connecting to our sites wifi. Camping connect installed wifi at many of our caravans on our site. Quick & easy installation & no trouble since installed
August 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re glad to hear that Camping Connect has provided a reliable solution for your Wi-Fi needs and that the installation was quick and easy.
Camping Connect Team
Overall great quality and service
Great service, very friendly and knowledgeable, quick to install, great signal would highly recommend.
May 28, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team and that you’re enjoying a strong signal.
Camping Connect Team
Very good connection happy with the…
Very good connection happy with the service
August 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re glad to hear you’re happy with the connection and our service.
Camping Connect Team
Constantly disconnected.
Used this service on the weekend and it was a total waste of time and money, Tried watching Netflix but it continuously disconnected me.
August 10, 2024
Unprompted review
Reply from Camping Connect
Hi Angela,
I am sorry to hear that you had issues with the service. I have had a look into the system to see if I could find a case for you, but I couldn't find one. Please get in contact with our support team and we can discuss the issue you had with the service.
Many thanks,
Camping Connect
Wouldn't be without Camping Connect
We use camping connect in our van on the East Coast. We normally have 3 phones connected and 1 or 2 TVs streaming Netflix without a single problem or drop in speed.
I can also check 2 cameras I have set up without any problem from home. An absolute must have for me.
August 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We’re thrilled to hear that Camping Connect is working so well for your needs, from streaming to monitoring your cameras. It’s great to know you’re enjoying a reliable connection without any issues.
Camping Connect Team
Highly recommended
Brilliant I am not a gamer, nor work from home, but general use I can't fault it. I would like to add any fault which is very, very rare rapid response and staff are on the ball well done and thank you (used camping connect for a few years now from my static holiday home)
August 9, 2024
Unprompted review
Reply from Camping Connect
Thank you for your kind review! We’re thrilled to hear that Camping Connect has met your needs for general use and that you’ve had a positive experience over the years. It’s great to know our team has been responsive when needed.
Camping Connect
Broadband as quick as at home
Well, like a lot of folks we tried our phones for internet then the sites own system that got slower and slower the more people that used it.
Then along came Camping Connect, the best decision we made. Great signal that never fades and is quick.
We had a problem with loss of signal. Rang up on a Sunday morning and it was fixed quickly.
Good people to deal with and would highly recommend them if you are like me want broadband as quick as I get at home in our static….Camping Connect is the answer.
August 9, 2024
Unprompted review
Reply from Camping Connect
We’re so glad to hear that switching to Camping Connect was the best decision for your internet needs. It’s great that you experienced quick support for the signal issue and that our service is providing reliable, fast connections.
Camping Connect Team
We.purchased a used static and was advised to go with Camping Connect…
We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected which was a simple process we had full signals and super fast fibre on laptop which was helpful as we sometimes use our work laptops there now.
Highly recommend.
August 9, 2024
Unprompted review
Reply from Camping Connect
We’re thrilled to hear that you were able to enjoy full signals and internet in your static van, especially in a challenging signal area. It’s great to know our service is helping with your work needs.
Camping Connect Team
I have camping connect in my caravan…
I have camping connect in my caravan and it has transformed my work life balance as I can work from my caravan with a totally reliable internet connection. Value for money and getting the best use of my holiday home. Win win 👍
August 9, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We’re so glad to hear that Camping Connect has transformed your work-life balance and allows you to work seamlessly from your caravan. It’s great to know you’re getting the best use out of your holiday home.
Camping Connect Team
Excellent service well connected for…
Excellent service well connected for the family and visitors on holiday very reliable 5 star
August 9, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful review! We’re thrilled to hear that our service has kept your family and visitors well-connected during their holidays. Your 5-star rating means so much to us!
Camping Connect Team
You can't fail with Camping Connect
We were the first van on our site to get Camping Connect. We've been with them for four years. It was brilliant from the word go. Easy to talk to, answered all my questions. Professional workman came and installed it with minimum disruption. I had a problem once, phoned them up and it was sorted in no time. I cannot speak highly enough about Camping Connect and I've recommended them to everyone who has asked me about wifi.
August 9, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with us over the past four years. It’s great to know that our team was helpful and that the installation was smooth.
Camping Connect Team
Essential service in a mobile signal black hole
After taking ownership of our new caravan we were unable to use our phones when we had a water leak and discovered that the site was a complete black hole for mobile signals so decided we needed a reliable connection in case of future emergencies (plus it was needed for tv apps. Home working etc. etc.) After a reccomendation from another site user we used this company. Installation was quick efficient and signal is great. Cost is reasonable and can be put on hold during winter months when the system is not in use.
April 24, 2024
Unprompted review
Reply from Camping Connect
Thank you for your detailed review! We’re glad to hear that our service has provided you with a reliable connection for emergencies and everyday use. It’s great to know the installation was quick and that you’re pleased with the pricing and flexibility.
Camping Connect Team
been with these guys for almost 3 yrs…
been with these guys for almost 3 yrs now and never had a issue with speeds service or any thing and the price is great .what a service keep it up.
August 7, 2024
Unprompted review
Reply from Camping Connect
Thank you for your amazing review! We’re thrilled to hear that you’ve had a fantastic experience over the past three years.
Camping Connect Team
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