Camping Connect Reviews 

199
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Steve the Camping Connect Engineer installed WiFi to our static caravan, he was very polite and friendly and worked very efficiently. He also had to add another Access Point to our site, making adjus... See more

Company replied

Rated 5 out of 5 stars

Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... See more

Company replied

Rated 5 out of 5 stars

We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... See more

Company replied

Rated 5 out of 5 stars

Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... See more

Company replied

Company details

  1. Internet Service Provider

Written by the company

With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

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4.7

All reviews

(199)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service if there is a problem…

Excellent service if there is a problem it is sorted swiftly , and you only have to pay when site is open which is a definite plus, would not hesitate to recommend Camping Connect

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your great feedback! We’re glad to hear that you’re pleased with our service and swift problem resolution.

Camping Connect Team

Rated 5 out of 5 stars

The set up was quick and efficient with…

The set up was quick and efficient with extremely pleasant installer. Once fitted the reception for wi fi was excellent and we were able to connect 6 iPads/iPhone and a smart tv with no problems. Chose this system because caravan is situated in a black spot where reception through Virgin, O2 and other phone companies could not provide a strong signal even when connected to 5g.

March 1, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your fantastic review! We’re delighted to hear that the setup was quick and that you had a great experience with our installer. It’s wonderful that you’re enjoying excellent Wi-Fi reception and can connect all your devices without issues.

Camping Connect Team

Rated 5 out of 5 stars

Highly recommend

Never had any problem with the Internet or this company . My husband works full-time from the caravan and he's never had a problem .I would highly recommend them

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your wonderful review! We’re thrilled to hear that you’ve had a great experience and that your husband can work seamlessly from the caravan.

Camping Connect Team

Rated 5 out of 5 stars

Quick installation and instant access

Quick installation and instant access, only had for a couple of months but so far so good. Camping connect we’re able to get a signal despite being surrounded by trees when other companies couldn’t get a signal.

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your feedback! We're glad to hear that the installation was quick and that you’re enjoying reliable access, even in challenging conditions.

Camping Connect Team

Rated 5 out of 5 stars

Best thing we ever did

Best thing we ever did! It changed our hit and miss wifi to a system that is instant every time we visit our holiday home. Excellent support too!

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your fantastic review! We’re thrilled to hear that our service has transformed your Wi-Fi experience at your holiday home. It’s great to know you’re enjoying reliable connections and excellent support.

Camping Connect Team

Rated 4 out of 5 stars

Good connection and easy to set up

Good connection and easy to set up! 👍🏼

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your feedback! We're glad to hear you found the connection reliable and the setup easy. If you need anything else, just let us know!

Camping Connect Team

Rated 5 out of 5 stars

Perfect

Perfect, tried so many, and camping connect is the best, please try, you will not be disappointed.

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your amazing review! We’re thrilled to hear that you find Camping Connect to be the best. Your recommendation means a lot to us!

Camping Connect Team

Rated 5 out of 5 stars

Set up with camping connect since May…

Set up with camping connect since May having struggled with another providers signal. Installation was smooth and on the day advised.

Husband used for business meeting during our stay at our holiday home. Impressed with the strength and speed

August 8, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your great feedback! We’re glad to hear that your installation went smoothly and that you’re impressed with the signal strength and speed, especially for your husband’s business meetings.

Camping Connect Team

Rated 5 out of 5 stars

Just fantastic....

We have had Camping Connect as our sole internet providers for over two years now and cannot be any more impressed.

The initial installation of the leased line was very long and tiresome (not their fault) but they persisted and stuck to time frames wherever possible.

We now have a large portion of our guests signed up annually with more expressing interest daily as the services provided speak for themselves.

As with everything, we have experienced hiccups and problems. Each and every time they are quick to respond and fix (and most of the time are aware of the issue before we are!!).

Everyone we have spoken to within the Company, are super friendly and eager to help wherever possible.

Cannot recommend enough! Thanks for all that you do guys!

All @ The Bay.

July 25, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your wonderful review! We’re thrilled to hear about your positive experience over the past two years. It’s great to know our team has been responsive and helpful, and that our service is resonating with your guests.

Camping Connect Team

Rated 5 out of 5 stars

Following a previous review

Following a previous review
Re customer service, yesterday the engineer arrived for installation, Adam was brilliant took care not to damage caravan, told me what he was doing at each stage of installation, great guy thank you Adam 😁

July 23, 2024
Unprompted review
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Reply from Camping Connect

Thanks for following up on your review. After the engineer visited, we appreciate it with a 5-star.

Camping Connect Team

Rated 5 out of 5 stars

Quick, easy and simple to use

I don’t normally don’t do reviews, but I felt i had to on this occasion. We have a holiday home, and we were very limited on Internet access. I saw Camping Connect on an advertisement in our site office and picked up a leaflet. I contacted them and got more details and decided to go ahead, the whole process was so quick and easy to understand. The engineer was incredibly helpful, knowledgeable and friendly and was able to answer any of our questions. I would definitely recommend them to anyone.

July 17, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service and the installation process.

Camping Connect Team

Rated 5 out of 5 stars

Absolute brilliant great service when…

Absolute brilliant great service when fitted and if you need help there always do helpful I would highly recommend camping connect for WiFi I had it installed in my caravan

July 16, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your wonderful review! We’re so glad to hear you’re happy with the service and support you received. Your recommendation means a lot to us!

Camping Connect Team

Rated 3 out of 5 stars

I had Internet connected last year but…

I had Internet connected last year but I am disappointed that you cannot get a signal in the bedrooms of my caravan

October 23, 2023
Unprompted review
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Reply from Camping Connect

Please email our team on support@campingconenct.co.uk so we can look at solving your issue. Maybe there is a fault which needs to be resolved as this is not normal.

Rated 5 out of 5 stars

easy to arrange connection

easy to arrange connection, equipment installed with no bother at all. Service is reliable and fast, what more could you want ?

July 14, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your great feedback! We're thrilled to hear that the connection process was easy and that the installation went smoothly. It's fantastic to know you're enjoying reliable and fast service.

Camping Connect Team

Rated 5 out of 5 stars

Good option for static caravan

In van Wi-Fi with standard speed option is ideal for our static caravan in poor cellular reception area.
Good for browsing and normal streaming, probably struggle with heavy use

July 14, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your review! We’re glad to hear that the in-van Wi-Fi meets your needs for browsing and streaming in a challenging reception area.

Camping Connect Team

Rated 5 out of 5 stars

Camping Connect provides what it says it will.

For me Camping Connect has solved what was a problem for us. We tried other providers, but during peek season they all dropped out due to the amount of people in the area. So when our park had Camping Connect on site we went for it. That was 2 years ago now and we haven’t had a drop in service at all.

May 5, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your fantastic review! We're so glad to hear that Camping Connect has provided a reliable solution for you, especially during peak season.

Camping Connect Team

Rated 5 out of 5 stars

Great connection …

We have had camping connect for 2 season's now and no problem so far, even when busy summer holidays we have still had the same great connection.

July 13, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your feedback! We’re thrilled to hear you’ve had a consistent connection during both seasons, even during busy summer holidays.

Camping Connect Team

Rated 5 out of 5 stars

I have been with camping connect for 3…


I have been with camping connect for 3 years now and we have had nothing but good times with them it is so good in my caravan thank you so much

July 12, 2024
Unprompted review
Camping Connect logo

Reply from Camping Connect

Thank you for your amazing review! We’re so happy to hear you’ve enjoyed your time with Camping Connect over the past three years. It’s great to know you’re having a fantastic experience in your caravan.

Camping Connect Team

Rated 5 out of 5 stars

Great Service

Very easy to deal with, got a great price and actual signal is great.

March 6, 2024
Unprompted review
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Reply from Camping Connect

Thank you for your feedback! We’re glad to hear that you found us easy to work with and that you’re enjoying a great signal at a good price.

Camping Connect Team

Rated 5 out of 5 stars

I have nothing but praise for camping…

I have nothing but praise for camping connect , connection was a dream , had no issues with the services and payments are taken on time every month , we have no issues with the connection so impressed

July 12, 2024
Unprompted review
Camping Connect logo

Reply from Camping Connect

We’re thrilled to hear that you’re so pleased with your connection and our service. It’s great to know everything is running smoothly for you.

Camping Connect Team

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