Steve the Camping Connect Engineer installed WiFi to our static caravan, he was very polite and friendly and worked very efficiently. He also had to add another Access Point to our site, making adjus... See more
Company replied
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Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... See more
Company replied
We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... See more
Company replied
Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... See more
Company replied
Company details
Written by the company
With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.
Contact info
Unit A, Kestrel Way, Garngoch Industrial Estate, Penllergaer, SA4 9WN, Swansea, United Kingdom
- 01792277230
- help@campingconnect.co.uk
- www.campingconnect.co.uk
4.7
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service of…
Was very pleased with the leave of service the engineer was very helpful and respectful
July 12, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We're glad to hear that our engineer provided helpful and respectful service. Your satisfaction is important to us!
Camping Connect Team
Brilliant service never buffers
Brilliant service never buffers, and very easy to get in touch if any problems
June 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We're thrilled to hear that you’re enjoying a seamless experience and find it easy to reach us.
Camping Connect Team
Brilliant signal and service
Great, fitted quickly the engineer was really helpful, brilliant signal no problems as yet!!
April 26, 2024
Unprompted review
Reply from Camping Connect
We're glad to hear the installation went smoothly and that the engineer was helpful. It’s fantastic that you're enjoying a brilliant signal!
Camping Connect Team
good connection most of the time
good connection most of the time, but internet does drop out sometimes at busy times.
July 12, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We're glad to hear you generally have a good connection. We appreciate your understanding regarding occasional dropouts during busy times. We're always working to improve our service.
Camping Connect Team
Very good have 3 vans and have never…
Very good have 3 vans and have never had any issius
March 16, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re glad to hear you’ve had a great experience with all three of your vans. If you ever need assistance, feel free to reach out!
Camping Connect Team
The Internet is superb it runs all my…
The Internet is superb it runs all my devices and good customer service
July 12, 2024
Unprompted review
Reply from Camping Connect
Thank you for your review Vikki! We’re thrilled to hear that our Internet service supports all your devices and that you’re happy with our customer service.
Camping Connect Team
Great Internet service
Great Internet service. Never had a major problem. On the one occasion I needed help from Camping Connect they were very efficient in helping.
I would highly recommend this company for caravan Internet.
July 12, 2024
Unprompted review
Reply from Camping Connect
Thank you for the review, Susan! We’re glad to hear you’ve had a great experience and found our support efficient. Your recommendation means a lot to us!
Camping Connect Team
Courteous engineer prompt and polite.
July 8, 2024
Unprompted review
Reply from Camping Connect
Thank you for the 5-star review Dayfdd. We are glad that you had a good experience with our engineer!
Camping Connect Team
Reliable service
Reliable service, help desk excellent. Household Internet providers should take a leaf out of your book.
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for the fantastic review Ian! We're thrilled to hear that you find our service reliable and our help desk excellent.
Camping Connect Team
Reliable but cheap service.
Reliable yet cheap service.
Easy to contact customer services.
Service turned on and off when required, at the start and end of caravan season.
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for the 5-star review, Kim! We're glad to hear you find our service reliable and affordable. It’s great that our customer service has been easy to reach and that the setup works well for your caravan season.
Camping Connect Team
Easy to get set up with WiFi
Easy to get set up with WiFi. Support readily available as and when required.
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your review! We're pleased to hear that you found the WiFi setup easy and that our support team was helpful when you needed it.
Camping Connect Team
Very good reponse when contacting…
Very good reponse when contacting Camplng Connect for fitting in our Caravan. Suits all our needs for a very resonable price
March 14, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re glad to hear that our service met your needs and that you found our pricing reasonable. If you have any questions or need assistance in the future, feel free to reach out!
Camping Connect Team
Excellent all round service!
Highly professional customer engagement and excellent service. Fully recommend.
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your kind words! We’re thrilled to hear you had a great experience and appreciate your recommendation.
Camping Connect Team
Engineer arrived when expected
Engineer arrived when expected, did a lovely job of fitting and it’s worked brilliantly ever since. I literally have no issues with any of it
May 8, 2024
Unprompted review
Reply from Camping Connect
Thank you for the great review! We’re glad to hear the engineer did a fantastic job and that everything is working perfectly. If you ever need anything in the future, just let us know!
Camping Connect Team
Never had any problems always been good
Never had any problems always been good
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for the 5-star review Loraine! We’re glad to hear you’ve had a great experience with us.
Camping Connect Team
Camping Connect Apart from initial teething problems…
Apart from initial teething problems the system now works extremely well. Also the staff have been very helpful.
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your review! We're glad to hear the system is working well now and that our staff could help.
Camping Connect Team
Wi-fi for static
Had wi-fi installed in our static last year. Service was excellent. Grandkids now happy they can use their phones and tablets when ever they want. Would highly recommend
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful review! We’re thrilled to hear that the Wi-Fi installation has made your grandkids happy and keeps everyone connected. Your recommendation means a lot to us!
Camping Connect Team
Some initial issues but all were…
Some initial issues but all were resolved to our satisfaction
Would prefer it if I wasn’t reminded that my bank/ debit card details require updating, as we paid up front for our service so this should not matter. People could be confused by this plus it highlights that we are not individual customers, just a part of a general email distribution group.
July 10, 2024
Unprompted review
Reply from Camping Connect
We’re glad to hear that your initial issues were resolved to your satisfaction. We appreciate your comments regarding the reminders about bank details. We understand how this could be confusing, and we’re working on improving our communication for all our customers.
Best regards,
Camping Connect Team
Good/with bit bad
Only way we can get Internet is with camp connect but that's not alway working
July 8, 2024
Unprompted review
Reply from Camping Connect
Thanks for your feedback, We’re sorry to hear you’re experiencing issues. Please contact our support team, and we’ll do our best to help.
Camping Connect Team
Best provider for WiFi good value for…
Best provider for WiFi good value for money well done
July 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic feedback John! We’re thrilled to hear that you find our WiFi service to be the best and great value for money.
Best regards,
Camping Connect Team
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