Canadian Appliance Source - Edmonton Reviews 

All good nice people and delivered when they said the would

Sales man NIck Brady was very knowledge and very helpfull

There was a slight delay in delivery and you actually called and let me know. Awesome!

Very easy transaction from the sale right up to the delivery. Would definitely shop here again.

I recently bought a couple of appliances from CAS. Everything from online purchase, changes in between, delivery and installation, ran smoothly. Every employee whom I dealt with was friendly and professional. Thank you for excellent service.

Our salesperson (Nick Brady) was excellent and straightforward. Got a good price on our Maytag dishwasher and we are very happy!

Love my new washer. Easy from ordering to delivery. Will use Canadian Appliance Source again.

Thank you to Jessannin Rios for your help to buy a fridge. She is patient and help me to understand well what she told me because i am not yet perfect bilingual

Good communication for expected delivery and friendly and professional install service

Great customer service and the delivery was great also

Kind and professional support from the moment of purchase to installation. I am satisfied.

Great experience in store and on time delivery and installation

Atri was extremely knowledgeable, helpful and courteous. Will recommend and work with him whenever, Ken

Jessanin Rios Albornoz provided excellent sales service. Delivery team was also very professional and helpful.

Awesome experience from visiting the store site to receiving the the purchased laundry stack. Jessanin Rios Albornoz was the sales representative who helped us. She kindly and patiently provided answers to our questions. Thank you.
The delivery personnel efficiently and with care maneuvered the appliances downstairs. Again many thanks!

Purchase was done entirely over the phone . Super easy. They nailed the deal with free delivery & take away . Plus , they had my unit in stock.

The nice lady helped me immediately when I walked through the door. My fridge broke so I needed a new one quick. Online said same day deliver but actually had too wait a day. I allready knew what I wanted as I researched online.
I had bought my dishwasher here and that is why I returned too this store.

My husband and I went to buy a dishwasher,replacing a Bosch that we had many years. THE sales agent
Jessanin come yo.hrlp.us
We had been told by a friend about a LG dishwasher so looked at both
From the very beginning with Jezsanin we told her the most important feature was one that had a box on the bottom of the unit, protecting our hardwood floor, and which we had right now. We asked even could the LG dishwasher be installed with our box, she called someone and told us no. So we said fine could she find out which Bosch model hadcwhat we wanted, was it in the 100 series or did we need to go into the 300 series. She looked on her computer and told us that both 100 series dishwashers we looked at had this water safety. I asked her when she read to me whst it was, I said are you sure that this shut off was with a box preventing overflow water, she said yes, I am writing thst I asked and enquired not just 2 times,,,, but truly many. Possibly 10 times. JESSANIN ANSWERED TRUTHFULLY YELLING US WE WERE HER FIRST CUSTOMER AT THIS STORE RECENTLY COMING FrOM Sask. We'll I asked agsin was she familiar with Bosch appliances and she said yes. The machine arrived, we'll.pkgd. next day the installer arrived and let him do his job. My husband and I are both 70yrs old and my husband just 3 months hsving had his hip replaced so this was mentioned that our helping was minimal. There was trouble shutting off the hot water so I stayed downstairs collecting the water in a pail till itvwas reconnected
When I came upstairs and looked at the floor, I asked the installer who was nearly done, when would the box be put in place while looking around for it. His comment no box as I bent down I could see the plastic drain hose and other wires. I immediately called CAS locating JESSANIN WHO SAID THST I HAD THE RIGHT MACHINE, THAT THERE WAS AN ENVLOSED AREA UNDER THE dishwasher...but its 10 in he's ftom thebground. The installer even said thst this was not the box I was expecting and no alarm for the floor
I mentioned being very upset with Jessanin that she hadn't sold us the right machine and her answer" your machine was 21yrs old they fo t make it like that, there is this water shut off now" well I ended the conversation taking pictures of the underneath of the machine and a picture of our manual. And dent it to her. After that I phoned Bosch and was told yes indeed the type of machine is called a 247 overflow protective system and gave us the Model Number which is SHE2ADF2N in white is what we need
I then phoned Trail.sppliances and a agent there knew and answered right away with the same machine knowing exactly what I was describing and wanting
The price there $799.00. The next terrible service was from the service agent RAESAH...I told her thst its very difficult for me to do things on line...her answered that's how I needed to report the issue and that it would be a 48hr wait. I needed pictures etc I asked vould she please help me donthisvthst I would get my old laptop 15yrs old....to see if I could find this...her answer "No"...I then hot upset and agsin said really customer service but no help. I needed questions answered and her answer someone else would do that once I co.eted the refund form. We'll thankfully I with foing a refund for health insurance stuff. I figured it out, typing everything like this with one finger. I filled it out within an hour and sent it off. I again called customer service and this young agent thst answered truly a gentleman saw that I had done it properly, sent excellent pictures, and he was do ki d to look up.thst indeed CAS had the model SHE2ADF2N in white the warehouse and could take maybe 2 weeks but it could be replaced with the one that wasn't the proper one that Jessanin put on the order and he said and its as well on sale for $749.00....$50 DOLLARS LESS TJAN TRAIL BUT THIS WAY it getting sorted with the company. I told him that the machine had never been used just installed stalled I had all the packing. The bit of water inside was from the installer. He said await a reply.
Well the reply came by that evening to be I formed that no returns csn come after installed and used, you can image my response was not a happy one, and I requested a person to contact me st 7804657778 as I hope thst tjis reply was AI initiated and not a real person The delivery service guys were fabulous, polite, removed there boots the agent who installed was lovely as well. So I await a response, and discussion. I fo sometimes have been told I interrupt as both my husband have a hard time hearing with the phone but please bare with us and not get my blood pressure up, in dealing with let's be able to call this a simple mistake by a new employee thst didn't know about all the features of a Bosch machine....and that CAS will correct her huge error and get delivered and sorted the dishwasher we wanted is installed and we can quit washing our dishes by

easy & smooth transaction