Sean McLean (Service rep) and CAS did an excellent job in helping us to replace our 12 year old frig as quickly and conveniently as possible. Sean was able to find the new frig that would fit in the... See more
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Travis Clarke the Sales Agent was professional & efficient. He took his time assisting us as well as making sure that as soon as the items we ordered were in stock we were alerted. The delivery serv... See more
After having a dead fridge, that Whirlpool forgot about (four year extended warrantee, so what eh?), For now three weeks, CAS DELIVERED A NEW FRIDGE IN TWO DAYS! A lovely new fridge, delivered with ca... See more
Fast and efficient, from the time to meeting with Shawn to delivery. Everything went extremely well. I purchased an LG dishwasher. One minor drawback is that the bottom drawer seems to get stuck when... See more
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Kingston
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
2511 Princess St, A2, K7M3X9, Kingston, ON, Canada
- 3432925683
4.7
Excellent
76 reviews
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Sean McLean (Service rep) and CAS did…
Sean McLean (Service rep) and CAS did an excellent job in helping us to replace our 12 year old frig as quickly and conveniently as possible. Sean was able to find the new frig that would fit in the kitchen space design that we have. The price was lower than other competitors and service was impeccable. Thank you CAS and Sean for all of your help!
June 28, 2026
After having a dead fridge
After having a dead fridge, that Whirlpool forgot about (four year extended warrantee, so what eh?), For now three weeks, CAS DELIVERED A NEW FRIDGE IN TWO DAYS! A lovely new fridge, delivered with care, now replaces the four coolers!
June 30, 2026
Appliance Sale and Delivery
Travis Clarke the Sales Agent was professional & efficient. He took his time assisting us as well as making sure that as soon as the items we ordered were in stock we were alerted.
The delivery service was efficient, on time and professional. They unboxed the appliances, took care in getting them inside the house and cleaned up all garbage thereafter.
June 29, 2026
Good selection of product and great price.
Good selection of product, great price and flexible and efficient delivery. Thank you!
July 2, 2026
Easy & Delightful Experience!!
Aydan was wonderful to deal with and very patient. I gave him the dimensions of the area the fridge had to fit in and what features I wanted, and Aydan found me the perfect fridge with ample amount of storage space.
July 1, 2026
May use AI-assist with repliesRead more
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I'm very happy to purchase from this…
I'm very happy to purchase from this company again. Their websites are well organised so it was easy to research my purchase ahead of time. I was able to walk in, negotiate the deal and leave in a very short time. Delivery was within 48 hours by a very competent and efficient team who also took my old fridge.
June 27, 2026
Reply from Canadian Appliance Source - Kingston
Hi Mary,
Thank you for your continued trust in CAS and for choosing us again! We're glad to hear you found our website helpful for your research, that your in-store experience was quick and smooth, and that the delivery team provided efficient service, including removal of your old fridge. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!
CAS
We had great service and delivery flawless - Kingston store are amazing!
Sloan was very professional and the delivery was flawless!
June 25, 2026
Reply from Canadian Appliance Source - Kingston
Hi Ben,
Thank you for your kind review! We’re delighted to hear Sloan provided professional service and that your delivery was flawless. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Great experience especially dealing with with Sean Mclean
Fast and efficient, from the time to meeting with Shawn to delivery. Everything went extremely well. I purchased an LG dishwasher. One minor drawback is that the bottom drawer seems to get stuck when we try to roll it in. I will be addressing this otherwise perform beautifully.
June 18, 2026
Reply from Canadian Appliance Source - Kingston
Hi Helena,
Thank you for your thoughtful review! We’re delighted to hear Shawn made the purchasing process fast and efficient and that your delivery went smoothly. We appreciate you mentioning the issue with the bottom rack and hope it’s resolved quickly so you can continue enjoying your new dishwasher. Thank you for choosing CAS—we truly appreciate your business and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Excellent customer service
Excellent customer service! Sloan is extremely knowledgeable and patiently takes the time to listen to what you are looking for.
June 24, 2026
Reply from Canadian Appliance Source - Kingston
Hi Drew,
Thank you for your wonderful review! We’re delighted to hear you received excellent service and that Sloan was knowledgeable, attentive, and took the time to understand your needs. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Purchase was easy
Purchase was easy. Not pushy. Informative. Delivery was on time keeping us notified. Delivery drivers were very efficient
June 14, 2026
Reply from Canadian Appliance Source - Kingston
Hello Pat
We are so happy to hear that our delivery team kept you well-informed and made everything easy. We look forward to working with you again down the road.
Cordially,
CAS
Reply from Canadian Appliance Source - Kingston
Hi Pat,
Thank you for your feedback! We're glad to hear you found the process fast, easy, and affordable, and that our service and communication met your expectations. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to family and friends.
CAS
Reply from Canadian Appliance Source - Kingston
Hi Vicky,
We appreciate your feedback. We are glad our service was quick and professional.
CAS
Reply from Canadian Appliance Source - Kingston
Hi Corey,
Thank you for your feedback! We're happy to hear your experience was easy and great. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
All aspects of this transaction met and…
All aspects of this transaction met and exceeded expectations.
June 6, 2026
Reply from Canadian Appliance Source - Kingston
Hi Cliff,
We are so happy to hear we exceeded your expectations! Thank you for sharing your positive experience.
CAS
Reply from Canadian Appliance Source - Kingston
Hi Margo,
We are so glad you enjoyed our service and pricing. Thank you for your feedback!
CAS
Excellent sales representative who is…
Excellent sales representative who is knowledgable and allowed me to really go deep on details for tech specs, measurements, etc. We were able to expedite the sale very quickly as well. The delivery guys were fantastic. Thanks so much.
May 23, 2026
Reply from Canadian Appliance Source - Kingston
Hi Pierre,
Thank you for your wonderful feedback and for choosing CAS! We’re delighted to hear our sales representative provided knowledgeable support and helped make the process quick and efficient, while our delivery team delivered a fantastic experience as well. We truly appreciate your business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!
CAS
Such a great experience
Such a great experience! I had the items within days and the delivery staff were quick, efficient and very professional.
May 22, 2026
Reply from Canadian Appliance Source - Kingston
Hi Paulene,
Thank you for choosing CAS! We’re so happy to hear you had a great experience and that your items were delivered quickly and professionally. We truly appreciate your business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!
CAS
Great value and no pressure.
Aydan Stinson was the key to this purchase. No pressure and he allowed us to check out appliances without pushing. Was immediately tuned in when we had questions. Gave us some great feedback and fine tuned our selection. Delivery was exactly on time as promised and the 2 young delivery guys were very polite and efficient. Thank you for making this appliance purchase easy and stress free.
May 17, 2026
Reply from Canadian Appliance Source - Kingston
Hello Jeff
We are incredibly grateful that our team could provide a comfortable, stress-free environment and that our delivery crew followed through perfectly.
We look forward to working with you again on your next purchase.
Respectfully,
CAS
It is with tremendous
It is with tremendous, and unrivalled pleasure that I write this review about your sales rep, Sean! He was professional and personable. He was extremely knowledgeable. He got us exactly what we wanted at a price that was more than fair in the marketplace. It was an entirely wonderful experience, including the delivery process. We were informed every step of the way. Such professionalism, such quality, exceptional working with Sean. We highly highly recommend. Lynne and Tom Stewart.
May 10, 2026
Reply from Canadian Appliance Source - Kingston
Hi Tom,
Thank you, Lynne and Tom, for your wonderful feedback and for choosing CAS. We’re thrilled to hear Sean provided such a professional, knowledgeable, and seamless experience from start to finish, including the delivery process. We truly appreciate your business and look forward to serving you again—please feel free to recommend CAS to your family and friends.
CAS
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