I definitely would recommend using this company! Everything from service, pricing and delivery went terrific! The only minor topic that I would touch on is their website. It is very "busy" on the p... See more
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Manu was absolutely fantastic! He took the time to dig deep into the available choices I had and gave me good advice. I can't believe there are still salesmen out there who care. Canadian Appliance So... See more
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Our service man recommended this place because prices were right quality service and excellent delivery. He was not wrong! We did it all in minutes, from home and on phone with agent all accessed thro... See more
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The sales person at the Nairn/Regent Ave store was great. Price on appliances was great. Delivery of freezer was wonderful, they took it downstairs for us. Fridge is big and beautiful!
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Winnipeg North
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contact info
1530 Regent Ave W, R2C3B4, Winnipeg, MB, Canada
- 2042014180
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Our salesman was very knowledgeable and…
Our salesman was very knowledgeable and prompt with information and options. Delivery was prompt.
I definitely would recommend using this…
I definitely would recommend using this company! Everything from service, pricing and delivery went terrific! The only minor topic that I would touch on is their website. It is very "busy" on the pages, so I would like to see it more categorized in a simpler way. But other than that, I would buy again from CAS!
May use AI-assist with repliesRead more
An excellent store!
Staff were knowledgeable, helpful and friendly. The delivery crew were amazing. They sent reminders, called before they came and were pleasant and professional. The experience was refreshingly well done.

Reply from Canadian Appliance Source - Winnipeg North
Manu is a thorough, caring salesman
Manu was absolutely fantastic! He took the time to dig deep into the available choices I had and gave me good advice. I can't believe there are still salesmen out there who care. Canadian Appliance Source is lucky to have him!

Reply from Canadian Appliance Source - Winnipeg North
CAS had what I was looking for and got…
CAS had what I was looking for and got my item delivered within a few business days and removed my old appliance for me.

Reply from Canadian Appliance Source - Winnipeg North
Product delivery failed twice!
We liked the convince of finding all appliances in one location. We bought a LG fridge, cooktop, dishwasher, a wall oven and a range hood fan from Best. I cannot write a review about the product’s quality and performance yet because I’ve not been using it long enough to give an honest opinion on those. Our experience with the sales person was mixed. He was approachable and friendly. Our complaint is with product delivery service and scheduling. We had scheduled two different delivery times and both did not arrive on day and time as scheduled. First time was the delivery of the dishwasher which didn’t happen as scheduled. Second time, the delivery of the remainder of the appliances failed miserably. The sales person didn’t know why product wasn’t delivered as scheduled, delivery people didn’t communicate with costumer notifying no show on the day as scheduled nor did they offer an explanation or an apology after. No notice of any kind to the costumer. Even the costumer service person couldn’t give a satisfactory answer except for sending me back to talk to the sales person who told me he didn’t know why delivery didn’t happen. Thus, I had phoned twice to ensure delivery would happen on the day as requested and I was assured it was scheduled. It was a very frustrating experience because we sold our old fridge on the day of delivery counting on the arrival of the new fridge. Unfortunately, new fridge arrived 3 days later. Food needing refrigeration was lost. Buyers be aware!
Fast friendly delivery service
Fast friendly delivery service, stock on hand that I wanted. I needed a fridge as mine quit working and they were able to provide me with the one I wanted the next day. took away the old one and put in the new one. Quick and friendly.

Reply from Canadian Appliance Source - Winnipeg North
Easy and quick
Reasonable price, easy order , quick delivery. I hope the quality of the washing machine will be high and the washer will serve us many years

Reply from Canadian Appliance Source - Winnipeg North
Great service at Nairn/Regent…
The sales person at the Nairn/Regent Ave store was great.
Price on appliances was great. Delivery of freezer was wonderful, they took it downstairs for us.
Fridge is big and beautiful!

Reply from Canadian Appliance Source - Winnipeg North

Reply from Canadian Appliance Source - Winnipeg North
Awesome experience all around
Salesperson was knowledgeable and caring. Provided great pricing, knew his products and concise details of delivery process. The appliances came on time and the deliverymen werd awesome. My fourth time buying from CAS and always a pleasure

Reply from Canadian Appliance Source - Winnipeg North
Pleased with my purchase
I purchased a freezer and everything went smoothly. It was easy to order online and there was someone available to answer questions if I had any. Delivery went well and the guys who delivered the freezer were very courteous and helpful.

Reply from Canadian Appliance Source - Winnipeg North
We had a great experience…
We had a great experience from time we entered the showroom until after delivery. Salesperson was knowledgeable. Communication as excellent. Delivery was on time and done with great care. Highly recommend!

Reply from Canadian Appliance Source - Winnipeg North
I wish I could put zero
I wish I could put zero! A staff member post as a supervisor. They lied to us on our delivery date, which was key for us, ordering the product from them and was communicated clearly!! we were gonna get the same machine from Costco, but they promised us faster deliver. Then I had to wait almost 3 weeks for the product. And they didn’t care at all! worst customer service ever.!! Should go with Costco!

Reply from Canadian Appliance Source - Winnipeg North

Reply from Canadian Appliance Source - Winnipeg North
Excellent service

Reply from Canadian Appliance Source - Winnipeg North
Our service man recommended this place…
Our service man recommended this place because prices were right quality service and excellent delivery. He was not wrong! We did it all in minutes, from home and on phone with agent all accessed through website. Friendly helpful agents. Professional sweet and fast delivery drivers. I’ve now told everyone to go on CAS WEBSITE for all appliance needs. Will never shop elsewhere again.

Reply from Canadian Appliance Source - Winnipeg North
faulty handle on new freezer-broken by installer
I purchased an upright freezer from this company on July 4, 2026 and it was delivered to my house on July 14th, 2026. The delivery personal made a scratch on my freezer, which I was willing to be ok with(considering it's size and they delivered it to the basement) but the handle that was placed on by the delivery guys fell off 24hrs after installation. The screw is no longer able to be connected. I called CAS with the concern, stating the handle came off within a day of installation and that the delivery guys had struggled a lot to put it on. The CAS customer representative "RAZA" had no concern as she told me" this now has to be claimed under warranty services and CAS will not be dealing with that". I believe it was CAS delivery persons who did not know what they were doing resulting in the handle falling off. I am now forced to make calls for GE customer service to get this looked at. This company is unbothered by their short comings once they delivered the item to your door. I was trying to avoid home depot after poor customer service experience but CAS happened to be worse. if you read this review, please stay away from this company and take your business to a business where they show care for their services and reputation.
July 21st update to the above review,
The warranty person from GE applianced noticed the handle was broken by the the installer. Hence, they will oder parts and replace them for me. This was damaged upon delivery and installation and the handle fall off the next day. What made it bad is not the damaged part but the lack of accountability from this saler and their poor delivery service. And also they didn't level the fridge properly and it was bouncing side to side as they didn't screw the bottom properly, the warranty man fixed that also, just wow.

Reply from Canadian Appliance Source - Winnipeg North

Reply from Canadian Appliance Source - Winnipeg North
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