Car Leasing Online Reviews 

1,157
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for being extremely professional, knowledgeable, and responsive when answering questions and guiding them through every single step. Consumers state that the entire arrangement feels effortless, featuring quick email replies and seamless coordination from initial online quotes all the way to the final vehicle handover. Some reviewers were not happy with occasional delivery delays and frustrating communication struggles regarding vehicle scheduling and logistics. A few people also mentioned experiencing a bit of stressful back and forth coordination or unexpected changes when dealing with vehicle delivery arrangements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their exceptional professionalism and helpfulness... See more

Service

Consumers find service to be exceptionally positive, praising the smooth, professional, and efficient... See more

Customer service

Customers report a high level of satisfaction and delight with customer service, highlighting seamless... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that vehicles arrive safely and on time.... See more

Response time

Clients share positive opinions on response_time, highlighting consistently prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having made contact via a comparison website, I received a very quick email reply from Mike. A few questions back and forth and the finance agreement was sent out. 2 days later, all approved. The admi... See more

Rated 5 out of 5 stars

Great company and service, highly recommend. I came across Car Leasing Online through Leaseloco. Chris was very helpful and patient whilst I was choosing the correct vehicle. He gave me lots of opt... See more

Rated 5 out of 5 stars

My first time using this particular lease company, and I'll certainly use them again! Very informative and helpful throughout the whole process. Other companies could learn a lot about how much the si... See more

Rated 5 out of 5 stars

Needed a new lease car fairly quickly due to previous car being written off in accident. Quick, professional, and friendly, got new Mokka in less than four weeks and at a better price than other lease... See more


Company details

  1. Car Finance and Loan Company
  2. Leasing Service

Information provided by various external sources

Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,157)

168 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend

Got a great deal. Communication excellent throughout. Would recommend 👍

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless from start to finish

Great communication from start to delivery with every correspondence clear and understandable.
Staff i dealt with were professional, friendly and very helpful with all queries i had.
Whole process was seamless and i would use them again. Highly recommended.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I have used Car Leasing-Online twice - for my first car leasing experience 3 years ago and again for a second car lease now. Both times the process has been seamless. Lorraine has been in communication with me every step of the way and also immediately comes back to me on any queries I had during the process. Both cars have been perfect - exactly what I wanted and delivered on time and as expected. I highly recommend and will return again when my current lease runs out!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful!! Absolutely recommend

Incredibly helpful!!
This was my first time leasing so had lots of questions. All members of staff (especially Lorraine!) were professional and always available to answer any questions I had. Turn around was quick and staff worked hard to meet deadlines

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience leasing my company car through this company. Lorraine was absolutely brilliant—she made the entire process so easy and stress-free. She guided me through all the paperwork and kept me informed every step of the way, which I really appreciated. The cars offered were competitively priced compared to other leasing companies, and I was pleasantly surprised to receive my car quicker than I expected. Overall, excellent service, great communication, and a smooth leasing process. Highly recommend!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Amazing service throughout the whole process,car leasing kept me updated the whole time, special thanks to Craig and Lorraine as they helped me through every step,I have been using this company for over 10 years and will be happy to use them again,I couldn't recommend them enough to anyone who wants a leased car.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time using Carleasing…

This was my first time using Carleasing online and I have been nothing but happy with the service from start to finish! Craig and Lorraine helped me every step of the way and were quick and helpful in answering any questions I had regarding the car I was after, especially as this was my first time leasing. The whole process went smoothly and I’m so happy with the car which I took delivery of 2 weeks ago- I would recommend this company for anyone thinking of leasing a car!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Lorraine was excellent constantly updated me regarding my car helping out when it was needed very pleased with the service I received many thanks I will certainly recommend your company 👍🏻

July 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look