Carparkmanchester Reviews 

Just awful from the moment we arrived. The car park was waterlogged. We were in our holiday gear, white trainers etc. Had to negotiate huge puddles everywhere with 3 cases. When we arrived back at Manchester we waited about 40 mins. FInally we rang. Chap said we were looking for the wrong bus. Apparently we could get on a Toad? Bus and another name, Green I think, can't remember now. The bus we finally got on only said Careparks at the rear of bus. Who looks there? No one had explained that to us when we left the car. On collecting the car again lots of puddles. The whole area needs resurfacing. Cars parked very very close together. Not enough room to get yourself between let alone 3 cases. Absolute rubbish. Would never use again.

Useless company! Lied on the phone to me said bus had been! there was a queue of 8 people it had not been! Left us waiting in the freezing cold with two small children for 40 minutes. When the bus arrived we were then followed back to the car park by the second bus so not sure where that one had been. Lady on the phone was rude and very unhelpful. Will never use them again they are always the last bus to turn up use jet parks two of their buses went past and still not one of care parks had arrived

AVOID. Just returned from my holiday yesterday. They've made my holiday nightmare. They pretended they are official Manchester Airport Meet and Greet services, directed us to Departures drop off zone, but when we came there, they just sent us message to go to arrivals car park, pay parking fee, and give keys to somebody without ID, no any checks or paperwork sorted, i new something isn't right, but i was close to departure time, so i couldn't do anything. Least i got picture of driver (after couple of attempts, as he tried to cover his face). On returning from holiday i finally got my car back (after more than one hour waiting), dirty, with a few scratches all around, with rubbish left in, all change i've had in for shopping baskets was stolen (not too much, £4), and offcourse my dashcam was disconnected. Finally i've had to pay another parking fee when leaving the Airport. Actually nothing was as in emailed directions.

This company is absolutely ridiculous. On arrival I asked them where my car is going to be kept. They couldn’t tell me an address, which I thought was alarming. It ruined the first day of my holiday as I thought I had just given my car away to a gang who were planning on stealing it. On pick up I called several times, to be told it’s busy. Your next in the queue. 1 hour past. I eventually got a call to say he was on the way. My car was so filthy, it looked as if it had been driven for the past 2 weeks. Never again will I use this service. Absolutely shocking, wish I had read the reviews but I trusted the price comparison page. Lesson learned

DO NOT USE. I wish we had read these reviews first. This is not a meet and greet service, we waited 2 hours for our car to be returned. With 95% bad reviews it is clealy a regular occurence that people wait for hours stuck at the airport unable to get home. Trading standards need a word with these conmen.

ABSOLUTE COWBOYS
I tried to avoid this review but after nearly 4 months of no response I now see their email address is being rejected. I had a complete fiasco that unfolded on Sun 17th June 2018 when we arrived home from Orlando. When we dropped off it was clear to the driver that we had a severely disabled son and I mentioned that when coming back how important it was that the car was there.

I deliberately waited until we got our luggage then called to arrange our car aware it could be as long as 15 minutes. They had our arrival information so its as clear we arrived at 8.05am. It took me 4 attempts before getting through. The person immediately told me that it would take an hour as they were busy. I said that was totally unacceptable as my son who has a heart condition also was exhausted and had been ill in the US. He then said he would do his best and he call me back in 5 minutes max. I never got any call back. We went out and stood assuming that the lack of a call meant he had pushed us to the front of the queue and I wanted and waited. I called again about 15 times before I got someone and was told that they would contact me immediately and find out what as going on. AGAIN, no one called back.

It was becoming very stressful at this point as we were basically in limbo. No one was contacting me. Eventually I spoke to someone called Shabz (I believe) and he was extremely understanding and I felt he was at least taking control of this. However it did take a long time before I got feedback that the car had been retrieved and would be coming to the airport. I called the number 38 times and no one except Shabz on a couple of rare occasions was keeping me informed .

It took over 3hrs from my first call and 3.5hrs from our arrival before we got my car.

This was probably the worst experience I have had for a long time and by the time we got home my son was very pale and we were extremely worried.

I DO understand mistakes are made and things happen but no one took control of this situation. We could have got a taxi home and arranged for the car to be delivered . I know this would have been costly but it would have been good customer service and my son would not have been at risk. We are reasonable people and would have accepted that there was a problem and that something was being done. I hope Shabz moved on and found a new job as he was the only one that was trying .

So after emails to them for almost 4 months they have not responded once. Shabz did say he spoke to his boss and we would get a full refund as it was unacceptable. AVOID AT ALL COSTS.

After being told to ring them 30mins before arrival at airport so I did was told it would be 45mins before they could get someone out to us gave them benefit of the doubt on return it tried ringing this number 07702 908989 25 times before someone answered the phone to be told I was late as I said when I phoned the first time I was on time it took one hour 30 mins for them to get my car to us it had done 18 miles we were told compound was 1.5 miles away telephone call were very vague and hard to understand do not use this cowboy outfit

2 Hour wait for the car to be returned, this was after 11 phone calls, being accused of being 6 hours late returning (not the case) having to prove i hadn't before they would release the car (after they had already told me it was on its way !) further 3 false promises car was on its way (all untrue),then car was apparently blocked in hence delay (driver when he arrived said this was also not true)
Lies on top of lies, threatening and aggressive behaviour, all delaying tactics.
Please learn from my misfortune DO NOT USE they are cowboys.
One star is one too many !!!

We've always used meet and greet at airport wherr you drop car off and cross road to terminal no idea how I mistakenly booked these not bad going waited about 20 min got them to pick car up on return waited an hr so how is that meet and greet he arrived driving one handed arm out of window radio blaring wouldnt class him as professional chaufer never again will i make same mistake

I wish I had read these reviews before I booked!!!
We waited over 45 minutes for our car to be returned to us only to find it had been damaged.
As per their drivers instructions I sent an email with pictures of the damage and the paperwork to the office as soon as I got home and I’m still waiting for a reply. This was over 3 weeks ago.
I definitely won’t be recommended this company to anyone and will continue to chase for the repairs to be carried out.

Made a booking but due to the snow across the Pennines decided to travel by train to the airport and cancelled by email and requested a refund. 5 weeks ago and still no response to 7 emails The two contact numbers on their website one is not recognised and the other is a Vodaphone voicemail which nobody rings you back. If you ring the 24 hour driver number they tell you they don't know the number for their own office !!!
Reading the rest of the reviews it appears I had a lucky escape. Beware !

The most dishonest, unprofessional, criminal company I have ever come across. While the arrival procedure was fine, I was shocked to return from my holiday with my car return damaged to the extent where it was not possible to drive back home. I've contacted them many times since but to no avail. AVOID AT ALL COST

I was given no info at all verbally,or by email about meeting at a garage or cross to a completely different terminal as you now state.
Please read your own info that tou sent me by email when you took my money on booking

Terminal 2: Follow signs for terminal 2, please drive to departures drop off point outside Terminal , and wait there until your chauffeur arrives. Upon returning back into Manchester Airport please make your way to upper level departures outside terminal 2 where your car will be delivered back to you.

If only I had read the TP reviews first. If you want your car to look like it has been dragged through a jungle swamp for many miles, or want to wait 45 minutes for collection and 40 minutes for return (having been promised 20 minutes which was long enough), or want someone to smoke in it and leave the ash on your carpets, or if you want unapologetic staff who could not give a ****, then go right ahead.

Unfortunately the worst experience I have ever had with a meet and greet parking service.
I rang 30 minutes before arriving at Manchester airport. The driver arrived after 45 minutes.
On return I had to wait exactly 30 minutes after I picked up my luggage.
In the information it says the carpark is a mile away from the airport. My car had been driven over 20 miles. I always take a screenshot of my odometre on leaving the car and when the car is dropped off..
Just read Carpark Manchesters reply. My Landing time was 15:15. Dont know where hes got the 1 am time from. I had booked my car till 6pm and arrived back early. Im sure it doesnt take 30 minutes to get to the terminal from a carpark which he claims to be a mile away. I did not have to pay anything extra at all so I think hes got his wires crossed. I should be charging him for using my car. All my stereo settings had been fiddled with as well. But its just pointless as he cannot reply to emails. All he will reply to is negative reviews. Thats what keeps him busy.
He surely is referring to someone else instead of me.
I gave him my 1st call at 15.55, then at 16.18. I got the car at 16.50. So I dont know where hes got his timings from. Also I was extremely polite with the drivers. Both of them said raise concerns with the owner, who I dont even know.

STAY AWAY. These guys went for a joy ride for 30miles in my car after I had dropped it off with them and blatantly lied when challenged over it. Mohammed (owner) was a total waste of space and never returned calls or emails to respond to the complaint.
Absolutely astonishing that these crooks are still in business.

Thought I found a bargain, meet and greet, and only 2/3 the price of the long-stay carpark. Was promptly greeted by the driver who checked the car for scratches, noted them down and asked me to sign this document before driving off. I only happened to look at the trustpilot reviews later, and was expecting to get back a waterlogged, muddy, scratched car after a lengthy wait, and with the keys missing.
None of this happened. Only waited 10 minutes for my car, no scratches, no hassle, was pleased with my experience! Thought I ought to share this, as all other reviews seem so negative.
However, I studied the T&Cs in a bit more detail, and you are supposed to take a spare key, and the company won't accept liability for theft - I would still be cautious after reading this...

Manchester Car Park
www.manchestercarpark .com
24/7 Contact Number: 07702 908 989
info@carparkmanchester. co .uk

DO NOT USE
CAR RETURNED EARLY HOURS TO A FAMILY WITH 4 CHILDREN MINUS THE 260 MILES OF DIESEL. LEFT WITH NO WAY OF GETTING HOME.
DO NOT USE - RIP OFF MERCHANTS -

I can only echo what others have already said.............DO NOT USE.

I booked a meet and greet for Manchester Airport via MOBIT. The driver turned up on time as promised but in no company livery (07702 908989). When the car was returned there was an issue over delivering it to the terminal, they were aware of this beforehand but chose not to mention it, so I had to walk a short distance with my suitcases to collect. The car was not damaged and there was no excessive mileage on the odometer. BUT the wheels and tyres were muddy so I reviewed the dashcam and found that the car had been parked in a wooded area and not a secure compound. Lesson learned......................Never again. Be warned!!!

ROGUES
I TELEPHONED 30 MINUTES BEFORE ARRIVAL IT TOOK TEN CALLS TO GET SOMEONE TO ANSWER THE PHONE. WHEN THEY DID ANSWER THEY SAID THEY WERE NOT ACCEPTING CARS FOR 3 DAYS ,WHEN I SAID I WAS 20 MINUTES AWAY THEY REPEATED THEY WERE NOT ACCEPTING CARS AND SHOULD MAKE ALTERNATIVE ARRANGEMENTS AND I WOULD RECEIVE A REFUND.THAT WAS ON THE 17TH OF SEPTEMBER AND I AM STILL WAITING I SENT AN EMAIL WHEN I RETURNED FROM MY HOLIDAY AND AM STILL AWAITING AN ANSWER. THIS COMPANY IS NOT FIT FOR PURPOSE AND SHOULD BE REMOVED FROM COMPARISON SITES IMMEDIATELY TO PREVENT THIS HAPPENING TO SOMEONE ELSE. LET US HOPE SOMETHING HAPPENS SOONER THAN LATER.