Carparkmanchester Reviews 

waited 30 mins for be met on departure. then rang after collecting luggage at 13.33 from arrival. told it would be 30 minute wait for car. rang again at 14.00 and told it would be another 15 mins.(heavy traffic) car eventually arrived at 14.36 in a very poor condition ie covered in leaves and very dirty having been parked 2.2 miles away in a field. Dash cam proves they told lies. DO NOT USE THIS COMPANY

The pick up and drop off was smooth but my car was returned with a large scratch and the valet we paid for hadn't been done. I've called everyday for 2 weeks and no one answers or responds to my email!

DO NOT USE.car was never collected.ended up in long stay carpark £112 lighter in pocket and had to run through check-in etc to board flight.looking at other reviews probably better car wasn't collected!!!!trying to chase a refund but being dead where all the time.somebody should be accountable.

Please do not use this company flight Friday night drop off 1800 hrs used the number quoted on the letter no one picked up the phone no one replied to txt messages I had to park in the long stay car park as a result of KHAN, Sultan
Correspondence address
Davenport Green Hall, Shay Lane, Hale Barns, Altrincham, Greater Manchester, England, WA15 8UD
also
Registered office address
185 Kentmere Road, Timperley, Altrincham, Greater Manchester, England, WA15 7NT

Nothing good to say about this company. Waited 45 minutes for them to pick up car and then waited 2 hours on our return. Many phone calls - man was very rude - asked me what it was I didn't understand when he informed me all cars were being stopped and checked by police on the way into the airport. An absolute load of rubbish. After more increasingly angry calls we threatened them with the police if they didn't return our car to us. It eventually turned up (full of mud all up the sides) and the guy who delivered it took no responsibility and blamed the guy on the phone - kept trying to shush us when we were saying how unhappy we were because it wasn't his fault. I don't care whose fault it was, they all work for the same company. In my opinion they will take everyone's money and don't care whether they can actually provide the service to you. Avoid at all costs!

I have been trying to contact this company for over a week now with no luck.On our departure when i called to say i was arriving in 20 minutes they delayed me by a further 20 mins, When i arrived they said 5 to 10 mins they would be there,45 minutes later they arrived and that was after several phone calls,Then just made my flight having to run. On our return i called to say i had arrived at they told me 20 minutes, this was 18-45hrs went to the car park after so many phone calls i can't remember my car arrived at 20-15hrs the driver said he was just told to deliver the car. When i got in the car i thought it strange heating on at 29c and fans to the max sun roof open and windows all open, about a couple of miles down the road was wet through pulled into a service station to investigate seats were completely wet and large amounts of water under the seats, the only conclusion i can come to is they left the sunroof open that was closed when they had the car.I called the number i had for the company they didn't want to know and gave me another number to call next day still not able to contact anyone 11 days later

Like other reviewers I found this company with accreditation on "A COMPARISION" website, foolish me for not coming to Trust pilot first to check them out.
A 15 minute delay on arrival at terminal 1 after the advanced warning of my arrival. On return from Greece we waited 1 hour and 15 in the cold for return of my vehicle. During the wait I contacted them to find out where my vehicle was and was told that the delay was due to all the airplanes landing at once?!!!! When it finally arrived it was covered in mud around the wheels, the guy driving was not fluent in english and asked me to sign the form as proof of picking up my vehicle ( which I did), without checking it over with me, he was off like a shot. I called him back and did a quick check over,things looked ok. He was on his phone all this time, as I opened the drivers door as was met by mud everywhere on my brand new carpets, just recently bought for my birthday. I showed him the amount and asked him to take a photo to show his boss who was apparently on the other end of the phone, I asked to speak to his boss but he did not want to and the only answer I got from the driver was, I was to email the website as his boss was happy to give me a full refund.
Looking at the previous reviews I wont be holding my breath for the refund.
I believe this company to be just a bunch of cowboys and you are really asking for trouble if you use them.

DO NOT USE, THEY ARE NOT WHAT THEY SAY THEY ARE!

Left my car with them for 2 weeks. On my return I was told that my car had been stolen! They phoned back after about 20 minutes to say it hadn't been stolen... perhaps they were waiting for the person who had been using it to bring it back..

When they finally brought it back it was covered in mud inside and out, obviously it had been parked in a field. The guy who brought it back (who spoke very little English) said "this car no good".

So their website says secure car park, it's not! Hard standing, it's not and friendly staff, they're not.

Pay a few quid more, these guys are crooks!

Warning Warning Warning
Avoid by any means. If you had paid them DO Not hand in over your keys. It'll be a mistake. They are not what they say. They are scams. My car Mercedes was full of mud on the drivers side which was meant to be cleaned prior to returning and dented on the rear passenger side. No action was taken. I'm still pursuing.

DO NOT USE THIS COMPANY....Unreliable, rude and untrustworthy. We had to wait 50 minutes for our car to be collected from terminal 2 on our outbound journey. Luckily we had plenty of time to spare. On our midnight return we had to ring over 8 times before getting a reply..after giving our details we were told "ring back when you have bags"!. Ringing again after baggage collection proved difficult - no reply. Eventually we were told they were busy and our car would be 40 mins!! Stating this was not acceptable the 'not so' delightful character on the phone stated " you should think yourself lucky madam that you will be getting YOUR CAR...coz some people aren't - hundreds have been stollen!!!! Total lies and very rude. The driver eventually arrived 45 minutes later...oblivious to the fact that cars had been stollen!! I only wish I had read the article in the Manchester Evening News before booking - will never use again.

It was the cheapest, about 30 quid less than the next cheapest offer. If you decide to book with them here is what you can expect:

Seems to be all right when you book it. You get the email and instructions. As in the email I did call them about 20 minutes before arriving to the airport. (Manchester) I was early so I parked up about 10 mins from the airport in a side road. Due to this I could properly set my arrival time. Yet I had to wait about 25 minutes extra for my car being taken. This wasn't a real issue, I factored this in, left plenty of time for check-in etc.
When handing over the keys the driver told me when we cleared passport control we should call them and they will be there in 15-20 minutes, not long after we come out with our luggage.

As discussed I rang them only for being told that I should only call them once I have my luggage. It didn't take 3 minutes we had them, so I called them again. Like they didn't know who they are talking to they asked me my details all over again. Name, numberplate, terminal etc. (they had terminal info on the booking btw) They told us they will be with us in 15-20 minutes. After 10 minutes we went outside so we don't miss them and don't get fined having them waiting for us at the drop off area.
After 30 minutes I gave them a ring to enquire about the car. They told us they will check with driver and then call back. I waited and waited and after more than 10 minutes I gave them a ring again, but at that time I was already upset. We came from Greece into the cold English morning,we had no proper dresses on, wife is pregnant so no wonder I have lost it. When they picked up they didn't let me finish my speech, they tried to interrupt me and started to tell lies again. So I said shut up which point they hung up.(yeah, my bad) I called them again immediately. First they didn't seem to want to pick up the phone but after a long ringing they finally did. They apologised and told me that my car is blocked, they have to move 5 cars before the driver can deliver it. They told me they will give me a full refund (didn't see a penny yet, two weeks passed), then later in the conversation they told me I will have half refund and I should not give any money to the driver. (fully paid upfront!!??!!??!!) also I was told not to mention anything to the driver as he had a very bad day. (what??????!!!????). Anyway we agreed that we go back in so we won't freeze to death and the driver gives us a ring when he is close so we can walk out. We waited altogether about 1,5 hours before I spotted the car driving up to the drop off area. (despite of our agreement the driver called me only when he stopped there - no real issue but again not what we discussed). The driver was smiling, either he is a real professional or had no bad day at all.

Conclusion: they are dodgy for sure and they are lying to you on the phone. As it seems from other comments I must be lucky to have the car back in one piece. (A CV boot is gone but that may not be their fault. Will see what happened to it when I replace it at the weekend)
The ridiculous thing is that I wouldn't have been bothered if they say they are behind and it will take them an hour to get my car. I would have just sat down and wait for their phone call. I could imagine that a driver is missing, planes are delayed which causes difficulties, normally I am patient but keeping me in the cold with lies that's not something I would take.

As they will be notified: I am still waiting for my money. I did not tend to write any review if I had the refund, but now I know it seems that was just another lie on the phone. Prove me wrong.

I would not recommend them and I won't use them again either. I will pay the extra next time. Also this was my first ever meet and greet experience and after this disappointment I won't try another company either. I know there must be decent ones out there, but this experience ruined it for me.

Last note: Not sure if it matters or tells people anything but the driver had NPC labelled visibility vest and he walked up to another driver with the same vest on. Just pointing this out as another comment said they are denying relationship with another company. This info may help some.

Update: I have replaced the CV Boot. It was not deteriorated at all, there was one single small cut in it. I am not saying anything but a weird coincidence. Let alone we are driving the car purely on tarmac where this should not really happen.

Do not use this company! Terrible service had to wait over 90 minutes for car to be returned. Paid for car to be valeted- car returned not valeted and covered in mud after obviously being left in a derelict piece of wasteland.

SCAM - NOT REAL PARKING COMPANY

Took payment online,
Didn't send confirmation
Didn't pick up 24/7 phone at all
Didn't reply to email and was nowhere to be seen at the airport!

Worst service ever. Had to wait 2 hours for car to be collected and the same on return. This company should be closed down. Do not leave your car with them.

I booked my Manchester Meet & greet parking through Compare Parking Deals and that who is who I paid & therefore had my contract with.Their website has the PARK MARK AWARD & great reviews on their website. 16 days before I was due to fly, I found all the dreadful and frightening reviews online regarding insecure car parks, damage to cars, lost keys, long wait times etc. and decided that I would cancel as I had paid extra insurance to be able to cancel & I didn't trust them with my car! I emailed the Compare Parking Deals company & asked to cancel (16 days before) but after 5 emails received no answer! I decided to read the 8 pages of Terms & Conditions the day before I flew and found that I was supposed to email a company called Car Park Manchester, which I did. I was informed that it was now too late to cancel!! I know that these two companies are associated with each other although they say they are not! Don't believe a word they say! I had to pay again for car parking on top of losing the original amount! I have contacted the PARK MARK AWARD company and they were useless!I now have no faith in their accreditation either! They are supposed to check that the car park stated is secure but are obviously are not doing that! Stay away from Compare Parking Deals and Car Park Manchester! Read all reviews online and not on their own website before booking.

they were late collecting my car, didnt have the paperwork, returned it damaged, and insurance company keep fobbing me off.

use at your own peril, wouldnt use them again, period!

very good at taking your money!

Do not use them.

We have to wait over 2 hours for car to be delivered only to find out its SOMEONE ELSE'S £50K MERCEDES they brought over! We insisted to go to their compound to find our car - Its a total mess where they keep the cars, seems to be a residential garden and cars are dumped everywhere. They will not look after your car and should not be in the business. If they managed to return your car in one piece - its your lucky day.

Secure, my ...! Their website says it's Park Mark accredited. Don't believe it. I didn't know a field behind Davenport Green Hall could be classed as secure! which is where my GPS put it, before being moved to a side road. Have a look yourself on Google Maps aerial view for postcode WA15 8UD. I haven't a good thing to say about their service either, being late both times by over 3 hours. If that isn't enough, the company, Manchester Meet and Greet Ltd t/a Manchester Car Park, were refused planning permission for the business and is subject to an enforcement notice from Trafford Council. Seeing the other reviews and an article in the a local paper, the Manchester Evening News, I'd steer clear of this outfit, seems they have a bit of a cowboy reputation. ps price is cheap, but at a cost.

left waiting 1hr said battery was flat (Never been flat before ) car filthy 2inch of mud on tyres inside full of mud fuel had 200 mile range when dropped off 144 when picked up IF YOU VALUE YOUR CAR DO NOT USE THEM to add insult to injury the driver offered me £1.00 to clean the car they had obviously left something turned on not checked the car and whatever happend to the fuel I can only guess steering wheel sticky no apologies ,crap company

DO NOT USE THIS COMPANY. My car was never returned and the car key was lost. I had to pick my own car up and nearly a month later still haven't received any compensation for the lost key. The car also came back with a flat tyre when I had to personally collect it. This is the honestly the worst company I have ever dealt with.