Cashyourphone Reviews 

1,265
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

A well thought out SCAM. This "company" now appears to have disappeared. I would advise everyone scammed by Alibhai Mohammed Patel to report to Action Fraud, and anyone who is thinking of cashing in t... See more

Rated 1 out of 5 stars

Scammer don’t use them. I sent them my iPhone 13 in perfect condition I took photos of the phone and the packaging. They are trying to tell me the bevel edge is badly scratched when I know it’s not. T... See more

Rated 1 out of 5 stars

Before sending my phone I took pictures of it and it was perfect, as it had always been in a case. They said it was marked on the bezel and offered half of the value agreed. To have it returned the... See more

Rated 1 out of 5 stars

I didn’t see the reviews until after sending my iPhone 11 which they said they would pay £145 for they offered £40 saying it wasn’t working when they received it, it was it perfect working order. Afte... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Get the best rates for your new and used phones. Cash Your Phone is a one-stop shop for everything related to mobiles. Quick and easy trade-in for used phones in any condition. Don't delay. Hurry up and recycle your phone today.


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

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No recent history of asking for reviews

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1.1

All reviews

(1,265)

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Rated 1 out of 5 stars

Customer service is shocking

Customer service is shocking
Sent my mobile to them over a week
A go they not even looked at it sent them e mails not even answered
I an now taking it to trading standards
Stay away from this company

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Why are they still trading that are…

Why are they still trading that are con artists sent my phone to them ,got an offer of £120 because they said it has scratches on it told them do not agree , sent another offer £144 then another one offer £190 , agreed to that that's where it stops no money in my account and no answer to emails or messages

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

I wouldn’t even give them 1 star they are total scammers. I was offered £165 for my phone so sent it in & received an email offer of £50 as a problem with the phone which I rejected to be then offered £60 I also rejected that offer so tried the link of paying to receive phone back but surprisingly didn’t work. I tried contacting by email several times & still no reply so as I could get some money accepted low offer they soon replied paying the money. Avoid they are SCAMMERS !!!!

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company is so disgusting after…

This company is so disgusting after received my iPhone xs 64gb they haven’t paid money even not replying as well i think they are baggers they should sit on street for money instead of robbing people wish could give - 🌟

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

READ THIS

Hello guys, doing my research the owner the company is Mohammed patel, this website is a scam and started scamming people back in 2022. Me being an accountant I know they have a nasty fine from the government due to the fact they haven't filed there tax records meaning they don't have an accountant as there accountant doesn't want anything to do with them. The trust pilot reviews you see that are 5 stars are profiles they have created

August 29, 2024
Unprompted review
Rated 1 out of 5 stars

Do Not use Company!

Scammed out of money! I made the mistake of going for a company not advertised overly well, looking for the highest price. The device I sent was immaculate and in perfect working order. They got back to me saying it was faulty and offered me a fraction of what it is valued at. I tried to reject the offer, links do not work. Not only that I read three terms and condition and noticed I’m not guaranteed to get my device back?! Almost guilting you into accepting the derogatory offer! Absolute scumbags can’t believe they are allowed to trade like this. Also saying on there website 5 star reviews when only 8% of customers are happy enough to leave that and 90% leave 1 star reviews!
An additional update…they had the cheek to not even pay me what they offered me! Am now 5 days down the line of chasing them for money. Unbelievable, never thought I would have to look into taking somebody to a small claims court over the sake of a couple hundred pounds but people like this can’t be allowed to get away with scamming people!

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

WORSTTTT COMPANY EVER

WORSTTTT COMPANY EVER
THEY LIEE SOOOO MUCHHHH
I GAVE THEM A BRAND NEW SWITCH
COMPLETELY BRAND NEW
NOTHING WRONG WITH IT AT ALL
THEY TOLD ME THEY WILL GIVE £80 BUT ONCE THEY GOT IT THEY SAID WE CAN ONLY GIVE £35 CAUSE THERES SOMETHING WRONG WITH IT
WHEN THERE WAS NOTHING WRONG AT ALLL

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

**DO THIS IF THEY DON’T SEND MONEY**

**DO THIS IF THEY DON’T SEND MONEY**
I sent my phone in and they offered £300 lower than they said online.

They are scammers.

Here’s what to do…they work with UPS. When anyone inputs the device they want to sell UPS come to pick it up.

UPS charge them a few for every order.

So if I decide to make 20 orders in one day to random addresses all over the UK. UPS will charge them. just keep creating fake profiles and fake names and fake bank info for different devices and clicking “arrange pickup” they will lose money and UPS will charge them for the phantom orders.

You don’t play clean with scammers. Copy and paste my review so people start to catch on and do the same.

If you need help just let mee knw

Dariusthemore AT G M A I L DOT COM

August 24, 2024
Unprompted review
Rated 1 out of 5 stars

This company just rob customers

This company just rob customers, was offered £100 less than quoted, then wanted £20 to return my phone,so took their offer,,,2 weeks later still waiting for payment,,,,threatened them by saying going to authorities to report the theft of my phone,,,,,so will see if payment is honoured ,,UPDATE payment honoured 24hrs after threatening e.mail sent

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS!
I wish I’d read the reviews before choosing them, offered me £410 for my phone the counter offer was £195 which I just cut my loses on and excepted rather than paying £20 to get my phone back, which I had zero faith would even happen. Then no same day payment! I had to chase the money! In the end I got it, but please do not use this company it’s a miracle they are even in business and still trading!

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

This company are scammers!

This company are scammers!! Do not send them any of your items. I was quoted an amount and offered well less than half. They said it had scratches on and the phone was a brand new one I had claimed from I durance. I declined the ridiculous offer and was told to pay £20 for them to return my own property. I had already paid £9 to send it to them. They then upped the offer to £85 which i had no choice in accepting to end this vile process with an incompetent rip off of a company!!! I am still waiting for my money. I don't u dersta.d how they can still trade. I will be making a complaint to trading aga days as they are a complete scam. DO NOT USE THESE ROBBERS!!!!!!

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers stole my phone

No one answered.I sent my phone and no answer no payment .I’m still waiting absolute scam. don’t ever use them. They never pay you .They make your phone as broken. They mislead you. No one answers. They are scammers don’t
Ever use the

August 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

We sent 2 mobile devices to these thieves. We were given an insulting offer for them & told they were damaged. That was a total lie. They wanted £20 to send them back but the payment link doesn’t work. They have ignored all attempts to contact them. DO NOT send anything to these scammers.

July 15, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company scam artist…

Do not use this company scam artist never answer email always offer lower than they quote you my phone was brand new not a scratch got quoted 310 they said it was poor quality and offered 171 please go to the reputable ones please don't get stung because you will

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Ripped off!

I sent multiple items, and was mislead by wording in an offered which when accepted meant the offer was for all items I sent losing my £380.00
I have taken the matter further with a bailiff through the courts.
These people need to be stopped!

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Sold an Xbox one s for £62 in good…

Sold an Xbox one s for £62 in good condition in box with a pad, waited a week for them to respond and have sent me an email thos morning saying they will give me £20 as they class it as poor quality, and if I want the item sending back to my address it will cost £20, this company is an absolute scam and I don't understand why I didn't look at the reviews first, ignore the 5 star reviews as their all just made up, what a joke that they are still getting away with this in 2024

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

Ripped off

After sending my phone with an expected sale of over £250. The parcel went missing, cashyourphone carried out an investigation with the carrier and came back to me saying that they were given £60 from the carrier as full compensation. I have received the full £60 but I feel that this is a scam. Stay away from these con artists.

August 16, 2024
Unprompted review

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