Chancellors - Hemel Hempstead Reviews 

84
TrustScore 3 out of 5

2.9

178 Marlowes, HP1 1BH Hemel Hempstead, GB


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Rated 5 out of 5 stars

According to my experience all the reference everything completed as soon as possible and after every procedure Rebecca called me and informed me,we have done this and we are going to handover this th... See more

Company replied

Rated 4 out of 5 stars

I’ve had a great experience with Franki Deacon regarding any concerns or complaints about my rented flat. She has been patient, professional, and prompt in handling any issues.

Company replied

Rated 5 out of 5 stars

Georgia was very quick to respond to the issue I had with the hob. She very quickly arranged for the electrician to come to the property and has answered all questions clear and precise!

Company replied

Rated 5 out of 5 stars

Marie and tania were helpful on any updates . Very informative on what I needed to know .

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 178 Marlowes, HP1 1BH, Hemel Hempstead, United Kingdom

  • 01442 251400

2.9

Average

TrustScore 3 out of 5

84 reviews

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2.9

All reviews

(84)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy and slick service from…

Very easy and slick service from beginning to end. Dealt with Sunny throughout. Simple to contact and they have a proactive approach with us great from a customers perspective.

November 19, 2020
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Hi Mr Richards, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Warren - fantastic agent

I met Warren when he valued our house he was very professional but also down to earth and approachable. After seeing a great property with another estate agent I decided to call your office to see if you could provide some advice about purchasing this through you. Warren was so helpful, updated me on where I stand legally but also went well above what was expected to provide me with exceptional customer service. Will definately be in touch in the near future to sell/buy through you soon. Thanks so much Warren!!

November 9, 2020
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Reply from Chancellors - Hemel Hempstead

Thank you for leaving us this great review Mrs Churchill, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Above and Beyond expectation

Amazing service from this agency. Very professional, knowledgeable and with good links to Mortgage advisors who have extensive experience in the industry. Gentleman named Tommy was truly helpful.

I would highly recommend there service to any potential buyer/seller.

October 23, 2020
Rated 4 out of 5 stars

Sales team helpful and polite

Sales team helpful and polite.
Always tricky striking a balance when selling your property but generally a good experience

October 8, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hello Bev, thank you for leaving this 4-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Seemed honest and trustworthy from the…

Seemed honest and trustworthy from the moment we stepped through the door, to the moment our offer was accepted. One of the better agencies out there, that's for sure! They were incredibly helpful, had a genuinely personal touch and were always at hand to help. Great service!

October 8, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hi JP, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

AMAZING Customer Service

AMAZING SERVICE.  I choose Chancellor's after having a bad experience with another agent so had been very wary. From day one the staff at Chancellors made me feel at ease, they were honest regarding the sales potential, they were quick and responsive to queries and always on hand to offer assistance whenever needed. The team that worked to sale my property (Harry and Warren) went above and beyond. I was kept up to date with progress every week, they followed up promptly on everything we asked and worked hard to get the best for all parties. Put simply, they provided exceptional customer service from start to end. I would absolutely recommend them above any other agent, they really know thier stuff.

September 28, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hi Rosemary, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

James is the man

I’ve found that estate agents can be difficult to deal with. James Incledon was a pleasure to deal with though. So timely with responses. Comes across as genuine and really takes the time to understand the clients needs. Highly recommend.

September 24, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Thank you for leaving us this great review Mrs Adamah, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

James

James has been super helpful from the moment we viewed the house and is always on hand to answer any questions we have. He also isn’t too boring and serious which makes the whole process more bearable!

September 23, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Thank you Emma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I had the pleasure of meeting James…

I had the pleasure of meeting James Incledon during a challenging home search. James is an intelligent and kind man, and an absolute credit to his industry. He exudes trust and integrity, and I have no hesitation to wholeheartedly recommend him. He’s empathetic to individuals’ needs and works ethically and diligently in support of clients. Thank you, James. 👍

September 22, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hi Adam, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Great Service..

Great Service... James your the man.

September 18, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hi Clinton, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Professional

Professional, helpful and and personable. Has made it a very easy process.

September 9, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hi Emma, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Professional and efficient.

James was very helpful throughout the viewing and sales negotiation process, very prompt and always available to answer any queries.

September 8, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Thank you Halima for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very positive experience

Our experience with Chancellors has been great. James has been incredibly helpful; even showing the house to our parents after he had finished work for the day so they could all see it. The communication from the team is excellent and I would happily recommend them.

September 6, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Thank you for leaving us this great review Carlene, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

We have had a great experience so far…

We have had a great experience so far selling our house through the Hemel Hempstead branch. Warren, Harry and James have all been excellent, always keeping us up to date with what’s going on and answering an questions/queries we have. I would highly recommend them.

September 5, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Hi Mr and Mrs Richens, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

James has been excellent and very…

James has been excellent and very professional. He is still helping us to find our family home and even we are a little picky , James is always happy to help us . Thank you James and his team :)

September 1, 2020
Unprompted review
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Reply from Chancellors - Hemel Hempstead

Thank you Bella for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great Service, highly recommended.

Great service, Warren, Harry and James were all polite, courteous, knowledgeable and professional. The property was well marketed and was sold (STC) in less than 3 weeks. They even managed to find us our new home too. Would recommend Chancellors to anyone selling their home in Hemel Hempstead.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

They were very professional and…

They were very professional and courteous and got back to me very quickly with any queries I raised . Also the viewings were handled very well. Warren and Harry both very helpful.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Hemel Hempstead flat letting service

I contacted Leisa Copper at Chancellors Hemel Hempstead office on the recommendation from a colleague of mine when I was looking to let a flat. The advice I received from Leisa was very professional backed up by a very efficient and friendly service. I anticipate using Leisa's services again in the future.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Leisa Copper was very helpful

Leisa Copper was very helpful - an excellent representative for Chancellors. Professional, plain speaking and clearly has customer care front and centre of her mind. Also, very knowledgeable in her area of specialism.

August 12, 2020
Unprompted review

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