Chancellors - Hemel Hempstead Reviews 

84
TrustScore 3 out of 5

2.9

178 Marlowes, HP1 1BH Hemel Hempstead, GB


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Rated 5 out of 5 stars

According to my experience all the reference everything completed as soon as possible and after every procedure Rebecca called me and informed me,we have done this and we are going to handover this th... See more

Company replied

Rated 4 out of 5 stars

I’ve had a great experience with Franki Deacon regarding any concerns or complaints about my rented flat. She has been patient, professional, and prompt in handling any issues.

Company replied

Rated 5 out of 5 stars

Georgia was very quick to respond to the issue I had with the hob. She very quickly arranged for the electrician to come to the property and has answered all questions clear and precise!

Company replied

Rated 5 out of 5 stars

Marie and tania were helpful on any updates . Very informative on what I needed to know .

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 178 Marlowes, HP1 1BH, Hemel Hempstead, United Kingdom

  • 01442 251400

2.9

Average

TrustScore 3 out of 5

84 reviews

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2.9

All reviews

(84)

1,564 reviews in the last 12 months

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Rated 5 out of 5 stars

Harry sold my house for me and I can…

Harry sold my house for me and I can honestly say he was brilliant. His communication throughout the whole sale was first class and compared to other agents I was very impressed and happy. I would definitely recommend Chancellors.

July 22, 2020
Unprompted review
Rated 4 out of 5 stars

Good

All the staff members from chancellors are very kind and helpful. We managed to buy our house with a little delay, but they tried their best to solve the problem.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

I decided to sell through Chancellors…

I decided to sell through Chancellors Hemel Hempstead after 2 previous Estate Agents had let me down.
From the off, Ellen, Harry and Leisa have all be brilliant and very professional. The company is very well set out with different teams for different stages of the selling and buying process which I have never experienced before. This makes things a little less stressful for the client.
I would highly recommend.
Thank you.

March 10, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Thank you Vicky for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Ellen quickly and effectively showed us…

Ellen quickly and effectively showed us properties that suited our remit.
She got us an appointment and accomdated us so we could view it earlier.
She then enabled us to make a confident offer and closed the deal.
Excellent service, thank you.

March 9, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Hi Mr and Mrs Knight, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 4 out of 5 stars

Leisa was very helpful & informative.

February 26, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Excellent Chancellors Tenant Finder Service

We used Chancellors Tenant Finder service to find a new tenant for our rental property. We managed to have a tenant in place with no gap between tenancies which was impressive!

Leisa Copper was our Lettings Manager at the Hemel Hempstead branch was very professional and kept us up to date throughout the process, often going over and beyond. Thanks!

Would recommend.

February 10, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Amazing help from the start

Amazing help from the start - thanks to Leisa! Really efficient! Would highly recommend!

February 7, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Thank you for leaving us this great review Miss Bugden, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 1 out of 5 stars

Shocking company

Shocking company. Absolute bandits, con men!

As per me review below, I still haven’t received a response to my formal complaint! The company hold your property to ransom if you don’t do what they ask. CON MEN

They do not return your calls, they are rude and unprofessional!

Moving house is already stressful....these guys make it unbearable!

February 4, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Hi Dan, your complaint is being reviewed in line with our Complaints Procedure. Please do contact your contact at the Directors Office for any queries in the meantime. Many thanks.

Rated 5 out of 5 stars

Highly recommend

Leisa was absolutely one of the best person I could find! She’s soo friendly and well organised. She helped us to find our new home, and sorted out everything very quick and professional. I can tell she loves her job and she does with passion! I’m glad I found her, I highly recommend her to everyone who’s looking for house/flat.
Thank you very much her help.
I had a good experience.
Definitely would work with her in the future if need.
Kindly regards
Vivien Roxana

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

Leisa Copper is a star

Leisa Copper dealt with our new tenancy for a lovely maisonette in Hemel and went above and beyond throughout the process to ensure we secured the property we wanted. She was very accommodating and constantly on hand for questions and made viewing the property a pleasure.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

5* Service

I cannot rate Leisa highly enough. I needed to move quickly and she went above and beyond to ensure I could view the property at a suitable time, which happened to be out of hours. She was extremely knowledgeable about the area and answered any queries I had with ease. She also facilitated a second viewing on a Saturday even though it was her day off. Absolute 5* service, a real asset to Chancellors.

January 28, 2020
Unprompted review
Chancellors - Hemel Hempstead logo

Reply from Chancellors - Hemel Hempstead

Thank you for leaving us this great review Olivia, we will be sure to pass this fantastic feedback onto Leisa. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

First time with Chancellors

Good regular communication, explained any questions that we had and made the process feel smooth. We put out flat on the market and less than 2 weeks later we had already accepted an offer.

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Leisa Copper

Fantastic service from Leisa Copper! Made the whole process of moving as seamless as possible; quick to respond and went the extra mile to support with requests.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent & very efficient

Excellent & very efficient
They are always available to help, very pleased with the service expecially from Jamie & Harry. Very progessional and brilliant at communicating every aspect of the sale progress.
Would recommend them if anybody wants to sell the house.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Jamie at Chancellors in Hemel Hempstead…

Jamie at Chancellors in Hemel Hempstead has been very quick to update us with our sale progression and also helpful with any questions I have. He responds very quickly and is very polite, makes his clients feel at ease and comfortable.
He found potential interest in our property very quickly and now we have sold. Very impressed with the overall service of this branch so far. Would highly recommend to people I know.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Jamie Reid has been exceptional and…

Jamie Reid has been exceptional and explained the procedure and processes involved for a smooth and efficient progressing of the sale of my property.

Excellent customer relations by Jamie in his approach and talk through at my property of the positives for a quick sale.

Well done Chancellors for a worthy sales representative.

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Buying through Chancellors

We’ve had limited interaction with Chancellors but have always found them to be very responsive and I’ve been impressed with the dealings we’ve had with them.

I thought the knowledge that Adam had of the property, background, local area and the property’s surroundings were excellent.

September 7, 2019
Unprompted review
Rated 5 out of 5 stars

Viewing

Adam was very courteous and helpful with my viewing on Saturday, and having viewed other properties I wanted to return to the property he had shown me round. He went out of his way to arrange a second viewing.

August 14, 2019
Unprompted review

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