Chancellors sales team were prompt, flexible and efficient in finding a tenant and setting up a new tenancy for us in record time - we were trying to give our existing tenant an early release at her r... See more
Company replied
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Chancellors sales team were prompt, flexible and efficient in finding a tenant and setting up a new tenancy for us in record time - we were trying to give our existing tenant an early release at her r... See more
Company replied
Our flat has had significant issues since we moved in in July of last year but our contact at Chancellors Beth Vincent has always been fantastic throughout. There has always been clear communicatio... See more
We were very happy with Alexander and Jordan in the sales team. Both were very professional and easy to talk to. Our flat was marketed extensively and they got a lot of prospective buyers round to vie... See more
Company replied
Jordan was very professional and accommodating. My initial call for a viewing was wrapped up in a few minutes in an efficient and pleasant way. I did manage to miss my viewing appointment but Jordan... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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2 South Grove, N6 6BS, London, United Kingdom
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We viewed a property with Jordan as prospective buyers. Jordan arranged a viewing at a short notice. Excellent communication.

Reply from Chancellors - Highgate
The correspondence I have had with Chancellors Highgate has been excellent; their agents are proactively communicative, and all information provided has been thorough and sent promptly. Jordan, the agent who showed my family and I around a property recently, is brilliant; he is professional, was well-informed about all aspects of the property, and was so warm and easy to talk to. I have had many dealings with estate agents in my search for the perfect home, but Jordan stands out as the most approachable and friendly. I'm very grateful to him, and the team at Chancellors Highgate, for their help and support.

Reply from Chancellors - Highgate
The Consultant Jordan was enthusiastic, patient and extremely helpful. He had local info about the 2 premises he showed to us, betraying having made effort to get to know the history of the buildings and areas. He was also on time and courteous.

Reply from Chancellors - Highgate
Jordan is a great member of the Chancellors team. He's knowledgeable, listens to your requirements and delivers great service.

Reply from Chancellors - Highgate
I was most impressed by the agent who I met on the day, Jordan. He met me warmly and took time to show the property with a clear sense of enthusiasm.
Prior to that, phone conversations with the branch were conducted very professionally and were good natured.

Reply from Chancellors - Highgate

Reply from Chancellors - Highgate
Jordan is knowledgeable and very helpful. I found him very easy to deal with and I get the sense he knows what he is doing. I would recommend him.

Reply from Chancellors - Highgate
Jordan was extremely pleasant and helpful. I have painful knees and he took this into consideration while showing me the flat. Very professional and he answered all my questions!

Reply from Chancellors - Highgate
The estate agent was there right on time, showed the property and let us explore without being to overpowering

Reply from Chancellors - Highgate
Bella provided very good, warmly and professional services to me. I appriciate alot

Reply from Chancellors - Highgate
Great attitude, super helpful and descriptive on the property benefits. Very good service

Reply from Chancellors - Highgate
Jordan was helpful, prepared and polite. He knew the property and took time to make sure I saw everything and had enough time. Very good service.

Reply from Chancellors - Highgate
Bella has been extremely professional and highly pro active in her approach from the time I raised a query online . I hope the same service levels are maintained until the contract has been concluded .

Reply from Chancellors - Highgate
Our flat has had significant issues since we moved in in July of last year but our contact at Chancellors Beth Vincent has always been fantastic throughout.
There has always been clear communication and empathy for the situation we found ourselves in.
Bella’s excellent communication and efforts to find exactly what my family was looking for.

Reply from Chancellors - Highgate
It was a pleasure to meet Jarek and view a property in Highgate today. Jarek has an excellent approach to clients and was well informed about both the property and the surrounding area, which is exactly what I required. Very impressive, and I look forward to doing business with Jarek and Chancellors again.

Reply from Chancellors - Highgate
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