Chancellors - Thatcham Reviews 

636
TrustScore 5 out of 5

4.9

56 Broadway, RG19 3HP Thatcham, GB


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Rated 5 out of 5 stars

Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more

Company replied

Rated 5 out of 5 stars

We purchased a property through Chancellors, dealing mainly with Stacy in the Thatcham branch. Stacy was fantastic throughout and kept us informed. Despite us sadly losing the first property we hoped... See more

Company replied

Rated 5 out of 5 stars

We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgea... See more

Company replied

Rated 5 out of 5 stars

I found Amy to be very helpful and informative on our first house viewing. Have since organised a second viewing and Amy has been prompt and concise with all communications leading up to this. Would r... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

636 reviews

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4.9

All reviews

(636)

1,729 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and chatty

Very professional and chatty. Made us feel relaxed.

September 24, 2022
Chancellors - Thatcham logo

Reply from Chancellors - Thatcham

Hi Trudy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Stacy from Thatcham went above and beyond to retrieve and return my mislaid mobile.

Today Chancellors as a team definitely went the extra mile for me, particularly Stacy(Thatcham branch) who inspite of a long tiring day was an absolute angel and hand delivered my mislaid mobile phone back to my door. I had stupidly left my mobile at a property we had viewed with Stacy 20 mins earlier. I was completely distraught to get home and find I didn't have it, but thanks to Paul(Bracknell) and Mitchell(Newbury) for their help in tracking down Stacy (who was still doing viewings elsewhere) my phone was recovered. Stacy went out of her way to go back to the property and then bring it to my house before making her way home after her busy day. What an absolute gem. Thank you so much Stacy. She is also very knowledgeable, friendly and helpful.

September 21, 2022
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Reply from Chancellors - Thatcham

Hi Margaret, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Helpful and easy

First experience of looking for new home. Amber Wickens was friendly helpful and made our first viewing easy .

August 25, 2022
Chancellors - Thatcham logo

Reply from Chancellors - Thatcham

Hi Gillian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Very timely and efficient

Very timely and efficient! Definitely recommend…

August 25, 2022
Chancellors - Thatcham logo

Reply from Chancellors - Thatcham

Hi Sheena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Amber, my Chancellor's account manager

Amber took over from Stacey, who answered the initial call. She has been attentive and professional throughout. I like the way we are Amber and Karen. Telephone calls have been difficult to manage, as my mobile is turned off during the day, and I hot desk, so not easy to leave a call-back number. Amber has not been able to show me the 3 bed (vendor issues, not known to me), but actually the 2 bed is my chosen next home, the first Amber showed me, having ascertained my requirements.

August 18, 2022
Rated 5 out of 5 stars

Very good service received from Stacey

Very good service received from Stacey. She was very friendly and knowledgeable about the property and she was happy to answer any questions I had.

July 22, 2022
Chancellors - Thatcham logo

Reply from Chancellors - Thatcham

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Customer Feedback

I have worked with Chacellors Thatcham for the past four years, I have found them to be professional and very efficient as a landlord. I have recently sold a property and would like to thank Amber especially for her support, diligence and taking the time to make sure the process has been as smooth as possible.

July 5, 2022
Rated 5 out of 5 stars

I have found Chandeliers Estate Agency…

I have found Chandeliers Estate Agency to be very helpful and professional in helping me with the sale of my late sisters house. I am a novice in selling houses and they have been really supportive. The agent Amber Wickens has made regular phone calls and emails to keep me up to date and always asks if I have any questions, this is a difficult time for me as my sisters death was sudden but Amber has been very professional and kind Heather Hatter

July 5, 2022
Rated 5 out of 5 stars

Stacy has been fantastic!

Stacy has been fantastic throughout the entire process from start to finish, keeping us in the loop the entire time and being incredibly professional throughout. I would highly recommend Stacy to anyone that wants to have a straight forward process

June 13, 2022
Rated 5 out of 5 stars

Very good!

Stacey was rather knowledgable of the properties that we saw today. She was able to give us the correct information needed. I was very happy with her overall understanding and accommodation. Thanks to her professionalism I was able to make an offer on a property today!

June 1, 2022
Rated 5 out of 5 stars

It was a lovely experience viewing a…

It was a lovely experience viewing a property with Amber. We initially had 1 property we were going to see and Amber kindly showed us another one around the corner, very pleasant and a friendly face from the get go. If it hadnt been for Amber showing us the 2nd property, we wouldnt have had out offer accepted today so really chuffed about the overall experience I have had with Amber, she is an asset to chancellors. Alisha

May 24, 2022
Rated 5 out of 5 stars

Good communication.

Good communication.

The team have offered good communication with us, the market is very difficult at the moment but we feel encouraged by them that we will be successful in finding our new home.

May 16, 2022
Rated 5 out of 5 stars

Amber Wickens

Amber has been a pleasure to deal with. She is utterly professional and attentive to our needs. She understood my requirements immediately and suggested properties which fit the brief. No time wasted. I would recommend Amber without hesitation to any buyer who would like an efficient, knowledgeable and personable property specialist who really cares about finding the right property for you.

May 11, 2022
Rated 5 out of 5 stars

Viewing with Stacy

Stacy was very punctual. She polite and personable. She was helpful and knowledgeable throughout our viewing and was able to answer all our questions.

May 10, 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Chancellor Estate Agent Team particularly Amber and Mitchell from day one. Their responses to my emails and messages were quick.

Marketing Updates shows their confidence in their approach to clients giving me a comfortable feeling towards decision about my property.

Amber helped me to get through the process of selling, viewing and gave such encouraging feedbacks.

I am happy to give it 5 star ⭐️

May 3, 2022

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