Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more
Company replied
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Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more
Company replied
We purchased a property through Chancellors, dealing mainly with Stacy in the Thatcham branch. Stacy was fantastic throughout and kept us informed. Despite us sadly losing the first property we hoped... See more
Company replied
We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgea... See more
Company replied
I found Amy to be very helpful and informative on our first house viewing. Have since organised a second viewing and Amy has been prompt and concise with all communications leading up to this. Would r... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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56 Broadway, RG19 3HP, Thatcham, United Kingdom
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Stacy was at the property ahead of time, courteous & polite. She also answered any questions I had and promised to get any information I needed following the viewing.

Reply from Chancellors - Thatcham
Tom has been amazing with keeping me updated throughout the whole process. He has been clear from the start and set out all expectations.

Reply from Chancellors - Thatcham
Friendly and welcoming staff in the office. Stacy accompanied me in viewing a property and was knowledgeable and efficient. The viewing was not hurried and I felt at ease.

Reply from Chancellors - Thatcham
Welcoming and very good thank you for the information

Reply from Chancellors - Thatcham
I was greeted politely by Stacy, she was answering my questions to the best of her ability, and she even rang through to a colleague to check something for me.
She was on time

Reply from Chancellors - Thatcham
So far our experience using Chancellors Lettings in Thatcham has been very positive. Our main point of contact has been Louise Hamilton.
We have found all the staff to be professional, friendly and helpful.
Louise has been very supportive and a great help during the rental process

Reply from Chancellors - Thatcham
Mr Tom Major came to advise us about selling our house, he was very informative helpful and answered all our questions. When we gave him the go ahead to sell our house he was very efficient and sort everything for us very quickly with out us feeling pressurised. We're very pleased we went to Chancellors Estate Agents and of course it was Mr Major who came to see us.

Reply from Chancellors - Thatcham
Tom & the team at Thatcham very proactive, which made me feel well looked after as a client. Great estate agents to work with!

Reply from Chancellors - Thatcham

Reply from Chancellors - Thatcham
The agent was knowledgeable about the property and was very to respond on emails.

Reply from Chancellors - Thatcham
We found Amy very polite, helpful and answered any questions we had. A pleasure to deal with such a pleasant young lady.

Reply from Chancellors - Thatcham
Excellent service. Stacey was prompt,efficient,knowledgeable and professional well done .

Reply from Chancellors - Thatcham
Amy was very friendly, polite and knowledgeable on the property when I was given a tour of it yesterday.

Reply from Chancellors - Thatcham
I found Tom & his colleagues really helpful and nothing was too much trouble. I was very impressed

Reply from Chancellors - Thatcham
He was approachable and was able to answer relevant questions.

Reply from Chancellors - Thatcham
The person that showed me the house was very good and professional

Reply from Chancellors - Thatcham
Met Louise at a house viewing, where we were greeted at the front door and welcomed in to the property. She was very friendly, polite and answered all questions in a professional manner. Louise made the viewing a pleasurable experience.

Reply from Chancellors - Thatcham
I am selling my house with Chancellors and the service has been great both in terms of account mgmt to use of digital tools to help me keep a track of interest in the property and how this is progressing.

Reply from Chancellors - Thatcham
Stacey was very knowledgeable regarding the property I was viewing and other services in the area such as schools near by and recreation facilities. She also gave me ideas and options on how I can adjust the property to meet my needs. She also answered all my questions . I had a wonderful experience.

Reply from Chancellors - Thatcham
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