Chancellors - Thatcham Reviews 

636
TrustScore 5 out of 5

4.9

56 Broadway, RG19 3HP Thatcham, GB


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Rated 5 out of 5 stars

Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more

Company replied

Rated 5 out of 5 stars

We purchased a property through Chancellors, dealing mainly with Stacy in the Thatcham branch. Stacy was fantastic throughout and kept us informed. Despite us sadly losing the first property we hoped... See more

Company replied

Rated 5 out of 5 stars

We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgea... See more

Company replied

Rated 5 out of 5 stars

I found Amy to be very helpful and informative on our first house viewing. Have since organised a second viewing and Amy has been prompt and concise with all communications leading up to this. Would r... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

636 reviews

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4.9

All reviews

(636)

1,721 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Bradley, you really saved my day

Bradley went over and above when I was viewing a property on a particularly wet and miserable day. There were road closures which made me 45 mins late for my viewing. He waited for me so I got a chance to view the property. Thank you Bradley, you're a star!

January 19, 2024
Rated 5 out of 5 stars

Viewing experience

I want to say a massive thank you to Vassna for her time today showing us two flats. She was very kind, provided all the information we needed, answered all our questions and was overall very nice about everything! I’ve seen many agents before and she definitely stands out for her professionalism and help! Would highly recommend working with her! Thank you, Vassna!

January 19, 2024
Rated 5 out of 5 stars

The lady l talked to explained…

The lady l talked to explained everything to me and has good customer service,thank you,More respect and honour to Vassnn a Willcock she is so good.

January 11, 2024
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Reply from Chancellors - Thatcham

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

The agent was very accomodated

The agent was very accomodated, she was very nice to us. Thank you so much.

January 10, 2024
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Reply from Chancellors - Thatcham

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

perfect Agency .....

January 6, 2024
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Prompt efficient and good input on…

Prompt efficient and good input on property given, thanks

January 6, 2024
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Chancellors - Thatcham logo

Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The way company treated us and…

The way company treated us and explained the property was very helpfull.

January 5, 2024
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Chancellors - Thatcham logo

Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I have recieved unwavering support from…

I have recieved unwavering support from Chancellors especially through Vassna. When a call is missed they eventually return the call and assist in the earliest possible time.

December 18, 2023
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

It's simple

It's simple.
Their was no time waste. We just entered and checked the property and I believe you people we be fare.
I believe in Chacellors.
Thanks

December 18, 2023
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The place was quite okay and nice

The place was quite okay and nice. And I was attended to very well. I really like the environment.

Thanks.

December 18, 2023
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Review

Vassna has been amazing throughout ! Very professional, well mannered and easy to talk to. She also explains everything in detail and we weren’t afraid to ask her questions.

December 18, 2023
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great experience

Thank you for being flexible and available , to us

December 14, 2023
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Reply from Chancellors - Thatcham

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 4 out of 5 stars

Professional service

December 12, 2023
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Reply from Chancellors - Thatcham

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

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