Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more
Company replied
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Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more
Company replied
We purchased a property through Chancellors, dealing mainly with Stacy in the Thatcham branch. Stacy was fantastic throughout and kept us informed. Despite us sadly losing the first property we hoped... See more
Company replied
We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgea... See more
Company replied
I found Amy to be very helpful and informative on our first house viewing. Have since organised a second viewing and Amy has been prompt and concise with all communications leading up to this. Would r... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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56 Broadway, RG19 3HP, Thatcham, United Kingdom
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Reply from Chancellors - Thatcham
Louise and vassna have been amazing. So efficient and friendly. We always use chancellors and have been very impressed with the Thatcham branch.

Reply from Chancellors - Thatcham
The communication was great from the start, I liked the honest and customer service.

Reply from Chancellors - Thatcham
Vassna was excellent, she made us feel comfortable and heard. She was well informed, explaining things we needed clarification on. We did not feel rushed or tolerated but genuine interest and care. She brought warmth to a rather chilly day, keep this up, I can see you going places.

Reply from Chancellors - Thatcham
The agent conducted me round the property but was unable to open the door to the garage
To meet the nice Staff and experience really they know what they are doing on there job and they are very helpful and listening to there customers

Reply from Chancellors - Thatcham

Reply from Chancellors - Thatcham
Vassna Willcock has been so proactive since joining the Thatcham branch. She always gives regular updates on the marketing of the property. She is so friendly and easy to speak to but very professional at the same time. Hopefully she will find us the right tenant(s) soon.

Reply from Chancellors - Thatcham
Our relationship with Chancellor's didn't get off to a great start. However, once Bradley Smith and Lauren Moorcroft took over our case, things improved dramatically. Both Bradley and Lauren were responsive, proactive and very helpful taking the time to understand the difficult situation we were in as a family.
A big "thank you" to both.

Reply from Chancellors - Thatcham
Of all the people who have showed us a house, I would say Vassna was the best. She was very friendly and open to questions about the house. She had a thorough knowledge about the house and made us feel comfortable. Even though we didn't apply for the house as it was far, she was still in touch with us, sending suitable houses. Would surely recommend her to a frd!

Reply from Chancellors - Thatcham
Stacey was very help she waited in the cold when I was stuck in the traffic got there and she showed me around that house gave me all the information and detail I needed was very pleased with her services

Reply from Chancellors - Thatcham
Very helpfull team, and a good viewing to purchase experience. Bradley Smith my appointed agent was very helpful.

Reply from Chancellors - Thatcham
Stacey was a very polite and helpful young lady. We have no problems with Chancellors.

Reply from Chancellors - Thatcham
Professional and kind, thank you vassna for showing us around!

Reply from Chancellors - Thatcham
Stacy and the Chancellors Thatcham team provide a very professional service.

Reply from Chancellors - Thatcham
Respect and presentation by the agent was good

Reply from Chancellors - Thatcham
I received an email confirmation and it was so quick. No money was taken from my account.

Reply from Chancellors - Thatcham
Bradley was very informative of the properties which we went to view, and when there were questions he did not immediately have the answer to he went away and obtained those answers for us.
He was very helpful, and was willing to work outside his hours to accommodate us when our availability didn't match his.
We wish Bradley all the best

Reply from Chancellors - Thatcham
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