Cleankill Pest Control Reviews 96

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent service from start to finish. Vince attended very promptly and dealt with a wasp nest that had unexpectedly attached itself to my curtain in the lounge. Vince removed it extremely carefull... See more

Rated 5 out of 5 stars

Sam was very knowledgeable and professional. He assessed the property and not only identified the field mice, wasps and bees nest, but also educated me how to manage this and my best next steps. I... See more

Rated 5 out of 5 stars

I took on Cleankill in an effort to get a complex pest control issue at an estate I manage resolved. They have achieved this, attention to detail, great communications and the root cause of the infes... See more

Rated 5 out of 5 stars

I would highly recommend Clean Kill pest control, Sam was very professional and knowledgeable and really helped to put my mind at ease. He was friendly and reassuring and I was able to ask him all man... See more

Company replied

Company details

  1. Pest Control Service
  2. Environmental Health Service
  3. Waste Management Service

Written by the company

Award-winning Cleankill Pest Control provides eradication and preventative services for all public health pests, including rats, mice, wasps, squirrels, fleas and bed bugs. The company also provides a highly effective pest bird removal and management service throughout London, Surrey, Sussex, Bristol, Bath, Buckinghamshire and nationwide. As a registered waste carrier, we can also remove pigeon debris and other waste. Cleankill is a leading member of the pest control industry with one of the most highly trained teams in the industry. We work with facilities managers, landlords, property managers, construction companies, factory managers and many others. Cleankill tackle problems using a range of strategies and often manages to solve infestations where other companies have failed. Cleankill was the first pest control company in England to attain the Gold Investors in People standard and was named ‘Company of the Year‘ in the British Pest Control Association Awards. Accreditations include: BPCA, CHAS Premium Plus; Avetta; SafeContractor; ConstructionLine; PICS; CEPA; ISO 9001, ISO 14001 and EN 16636 - the European quality standard for pest management services. For more information or to book a free survey or cost comparison go to www.cleankill.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Vince attended very promptly and dealt with a wasp nest that had unexpectedly attached itself to my curtain in the lounge. Vince removed it extremely carefully, ensuring there was no damage to the surrounding area.
What stood out most was his attention to detail—took the time to clean up thoroughly afterwards, leaving the area spotless. Vince also provided clear and helpful advice to help prevent any future issues.
Highly professional, efficient, and considerate service. I would definitely use them if the need arises again in the future.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I took on Cleankill in an effort to get…

I took on Cleankill in an effort to get a complex pest control issue at an estate I manage resolved. They have achieved this, attention to detail, great communications and the root cause of the infestation has been resolved. Good reporting and infrastructure of the company and my pest controller Beth has been fantastic. I would not hesitate in recommending Cleankill.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Sam was very knowledgeable

Sam was very knowledgeable and professional. He assessed the property and not only identified the field mice, wasps and bees nest, but also educated me how to manage this and my best next steps. I was greatly reassured. Probably irrational, but I was greatful to hear we had field mice and not rats.
Can't recommend this company enough. Truly a professional service. Thank you. Cleankill.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Cleankill were thorough and dealt with the pigeon issue and netting in a quick, fuss free manner

March 5, 2026
Unprompted review
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Reply from Cleankill Pest Control

Many thanks for your excellent review. We are delighted that you were pleased with our service. Paul

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Thank you to Shane and Lewis

Thank you to Shane and Lewis! Professional and friendly with excellent service.

March 24, 2026
Unprompted review
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Reply from Cleankill Pest Control

Thank you for your 5 star review. We really appreciate the feedback. Paul

Rated 5 out of 5 stars

Happened upon Cleankill in town and…

Happened upon Cleankill in town and asked about a problem I had with pigeons in loft. From start to finish these guys have done a great job from getting rid of pigeons, emptying loft and disposing of rubbish, treating loft space and renewing insulation. Always on time 100% reliable. Thank you

February 26, 2026
Unprompted review
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Reply from Cleankill Pest Control

Thank you Heather for your wonderful feedback. We really appreciate it. Suzi

Rated 5 out of 5 stars

Absolutely fantastic job by Shane and…

Absolutely fantastic job by Shane and Lewis. Super attentive, professional, reliable, and effective pest control services! Prompt response time and excellent customer service!

February 16, 2026
Unprompted review
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Reply from Cleankill Pest Control

Dear Daria we always aim to exceed customer expectations. We are delighted that you found the team delivered such a great service. Many thanks Paul

Rated 5 out of 5 stars

Hugely professional young lady and her…

Hugely professional young lady and her trainee, got her name and forgot it! Sorry. Personable, and a delight to have in my home. Thorough and efficient. I hope next year when the rain comes and the bloody things eat the overflow on my sink waste-pipe to see her and her trainee again. My landlord would not be happy if I let my location slip. Let me just say Alton area.

February 10, 2026
Unprompted review
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Reply from Cleankill Pest Control

Thank you for your kind review. It was Beth and Vincent. We are really pleased that you were happy with the service. Thanks again Paul

Rated 5 out of 5 stars

Sam (West Sussex) Highly Recommended

Sam (West Sussex) is amazing! Within minutes he discovered the tiny fly infestation was from a plant in the bathroom. Arrived on time, knowledgeable and a thoroughly nice guy. Would not hesitate to recommend him.

January 14, 2026
Unprompted review
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Reply from Cleankill Pest Control

Dear Irene Thank you so much for your kind words about Sam and recommendation. We totally agree that he is amazing! Thanks again Paul

Rated 5 out of 5 stars

Professional, knowledgeable, friendly and reassuring.

I would highly recommend Clean Kill pest control, Sam was very professional and knowledgeable and really helped to put my mind at ease. He was friendly and reassuring and I was able to ask him all manner of worried questions without him making me feel silly for my wild imaginings! I would definitely use them again if need be.

December 22, 2025
Unprompted review
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Reply from Cleankill Pest Control

Thank you so much for your review about the service you received from Sam. We strive to provide a professional service and your feedback is much appreciated. Many thanks Paul

Rated 5 out of 5 stars

Would definitely recommend for any pest problems in the Bristol area

We have worked with the Bristol CleanKill for a few months now. I personally have had more communication with Adam who i believe is the account manager and he has been very helpful and communicative. Very happy with the service that they provide. Would Recommend!

November 19, 2025
Unprompted review
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Reply from Cleankill Pest Control

Dear Ben thank you so much for taking the time to let us know how pleased you are with Adam and the service we provide.
Thank you for choosing Cleankill and we look forward to continuing to work with you. Paul

Rated 5 out of 5 stars

Great Service

We are based in bristol and Adam is a great account manager who keeps us updated and communicates clearly. The technicians we work with, Bob and Luke, have always been extremely friendly and knowledgeable. I would highly recommend this company to anyone, as we’ve been very happy with their service.

November 17, 2025
Unprompted review
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Reply from Cleankill Pest Control

Dear Ray Thank you very much for the feedback about Adam. I am really pleased that you have found his communication skills very good. Communication with clients is a vital part of providing a good service. Thank you also for the feedback about Bob and Luke and your kind recommendation. Regards Paul

Rated 5 out of 5 stars

Pigeons problem solved

We had a problem with pigeons in our house and we contacted Cleankill to understand what we could do. They were very professional from start to finish and very knowledgeable, which gave us peace of mind knowing that we took the right decision. We highly recommend their services. Job well done!

November 17, 2025
Unprompted review
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Reply from Cleankill Pest Control

Dear Mauricio Thank you very much for your feedback and recommendation. I'm delighted that we were able to solve your pigeon problem. Regards Paul

Rated 5 out of 5 stars

Professional helpful & effective anti-pigeon work

Very professional, reliable and sympathetic, and the clean-up & deterrent work they carried out to help us move a fairly determined bunch of pigeons out of the terrace of our new house (after it had been their home for a year) has been extremely effective.

September 26, 2025
Unprompted review
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Reply from Cleankill Pest Control

Dear Nicholas thank you so much for your kind review. We are so pleased that we were able to help you solve your pigeon problem. Thank you again. Paul

Rated 5 out of 5 stars

5* Service

Crick from Cleankill is very knowledgeable, professional and precise. He always ensures that 110% is given with his work and is always on hand to answer any query I have with the high rise building I manage. Thank you Cleankill for providing a 5* service each time.

October 22, 2025
Unprompted review
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Reply from Cleankill Pest Control

Thank you so much for your feedback about Crick. We always try to exceed customer expectations and are provide a five-star service. Thank you for choosing Cleankill.

Rated 5 out of 5 stars

Top quality service

We use Cleankill across numerous National Trust properties, and their service is second to none, thought out, considerate, proactive and thorough. Finding a good contractor who understands the nature of operational properties, remote properties and delivering to a high standard is rare, and Cleankill are consistent with their approach to delivering to all of our requests.

Both the management and delivery sides are excellent, and I would have no problem recommending them time and time again!

October 29, 2025
Unprompted review
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Reply from Cleankill Pest Control

Thank you so much for your kind review. Our team loves working with your team at the National Trust. It is a huge privilege to work for you and to help keep your properties pest free and safe for staff and visitors.

Rated 5 out of 5 stars

If based in London, ask for Wayne!

My building has recently been inundated with mice from the hotel next door under construction and I was seeing my unwanted new roommates daily running between my hallway and kitchen. We organized for CleanKill to come to investigate where I was assigned Wayne.

Wayne has been incredible. My flat proved to be a bit of a mystery for a couple weeks as we couldn't figure out where the access points were but he continually came to inspect, test out theories and on top of being great in person, he continued to check in via text for sighting updates and responded to my questions/requests almost immediately every time. Wayne is a great pest expert but what makes him stand out is that (and he might not even be aware) but it shows that he really cares which makes the unfortunate experience of trying to evict mice much more comforting. It took us about 6 weeks of multiple visits, mouse proofing and deep investigations before we (*knock on wood*) solved the issue in my flat! And truthfully, I can't tell who was happier - myself or Wayne!

If Wayne is unavailable for any reason, my alternative recommendation would be to request Kyle (who happens to be Wayne's son) as Kyle is equally knowledgable and skilled at the trade as well based on my work with him on another property. The thoughtfulness, on time appointments, care and expertise is clearly genetic as the are both incredibly good at what they do and have helped me eradicate massive mouse issues with kindness, skill and success. I couldn't be more grateful to both of them and highly highly recommend both of them if you are looking for pest experts!

October 18, 2025
Unprompted review
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Reply from Cleankill Pest Control

Dear Gigi thank you very much for taking the time to write a detailed review of what happened and letting us know how pleased you were with Wayne and Kyle. Thanks again Paul

Rated 5 out of 5 stars

Pest Control - Beth

Beth is amazing, she handled everything professionally and was able to help free us from mice. Thank you for looking after this matter very seriously unlike other pest control I had in the past they came same amount of times she came and still nothing changed. She didn’t leave any corner to check and made sure the job was completely done in most accurate way, explaining everything accurately and helping me understand what was happening.
Thank you much appreciated.

October 22, 2025
Unprompted review
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Reply from Cleankill Pest Control

Dear Amani Thank you for the lovely feedback about our technician Beth. We always try to exceed expectations and are so pleased to hear about Beth's determination to solve your mouse problem. Thanks again Paul

Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service, sorted my pest issues quickly! Thank you Sam Boylett at CleanKill. Recommended to anyone!

October 14, 2025
Unprompted review
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Reply from Cleankill Pest Control

Thank you Nikki for your kind words about Sam and recommendation - we really appreciate it.

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