Excellent service from start to finish. Vince attended very promptly and dealt with a wasp nest that had unexpectedly attached itself to my curtain in the lounge. Vince removed it extremely carefull... See more
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Sam was very knowledgeable and professional. He assessed the property and not only identified the field mice, wasps and bees nest, but also educated me how to manage this and my best next steps. I... See more
I took on Cleankill in an effort to get a complex pest control issue at an estate I manage resolved. They have achieved this, attention to detail, great communications and the root cause of the infes... See more
I would highly recommend Clean Kill pest control, Sam was very professional and knowledgeable and really helped to put my mind at ease. He was friendly and reassuring and I was able to ask him all man... See more
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Company details
Written by the company
Award-winning Cleankill Pest Control provides eradication and preventative services for all public health pests, including rats, mice, wasps, squirrels, fleas and bed bugs. The company also provides a highly effective pest bird removal and management service throughout London, Surrey, Sussex, Bristol, Bath, Buckinghamshire and nationwide. As a registered waste carrier, we can also remove pigeon debris and other waste. Cleankill is a leading member of the pest control industry with one of the most highly trained teams in the industry. We work with facilities managers, landlords, property managers, construction companies, factory managers and many others. Cleankill tackle problems using a range of strategies and often manages to solve infestations where other companies have failed. Cleankill was the first pest control company in England to attain the Gold Investors in People standard and was named ‘Company of the Year‘ in the British Pest Control Association Awards. Accreditations include: BPCA, CHAS Premium Plus; Avetta; SafeContractor; ConstructionLine; PICS; CEPA; ISO 9001, ISO 14001 and EN 16636 - the European quality standard for pest management services. For more information or to book a free survey or cost comparison go to www.cleankill.co.uk
Contact info
Legion House, 75 Lower Rd, Kenley, CR8 5NH, Croydon, London, United Kingdom
- 020 8668 5477
- info@cleankill.co.uk
- www.cleankill.co.uk
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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No attempt to fix damage they caused - awful experience
Awful experience. One of their team accidentally broke the lock on our front door after doing an inspection of our flat. I've contacted them 3 or 4 times over the last few months. I got a holding reply the first time saying that the managers were looking into it and then no replies to any of my follow up emails. I'm very dissatisfied and disappointed with their lack of communication and absolutely zero attempt to fix the damage they caused. I would not recommend this company.

Reply from Cleankill Pest Control
We had Beth and richard out today ti…
We had Beth and richard out today ti help with a bedbug situation we had a different company before but was nowhere near as helpful as these guys I couldn't believe the difference in having a good team out they was so thorough and checked absolutely everything so happy I have had these two out highly recommend 😀

Reply from Cleankill Pest Control
Exceptional Service – I Highly Recommend
After being badly let down by another pest control company, Cleankill were a breath of fresh air! Extremely professional, knowledgeable, friendly, helpful and reliable. Surveyors Mark and Ben and Chris, the technician went above and beyond. All were kind and understanding, happy to answer questions and give advice. Nothing was too much trouble. I could not ask for more – and very reasonably priced.

Reply from Cleankill Pest Control
Mark is outstanding
Mark is outstanding - competent, exact, supportive and very polite. We will not hesitate to ask him again for help, if needed.

Reply from Cleankill Pest Control
Brilliant Service
Excellent service from Sam and his colleague. They went above and beyond to identify the problem and gave me some really helpful advice. Would highly recommend!

Reply from Cleankill Pest Control
Unbelievably slow service !!!
We had to contact this company as they seemed to have experience and their reviews were good.
They sent a surveyor in a week to take a sample of the insect and leave. I did not understand why I had to wait a week as I could have posted them the sample via post since I already placed traps and had the sample ready.
The surveyor refused to take pictures or even any background on the story and previous treatments and reports !.
He said they sill send answer in 2 says, it took them 17 days.. and because of not taking pictures of signs it lead to eventually not an accurate analysis of the issue.
However, I accepted that they do the treatment just cuz I wanted any solution, but have been waiting for them to do the treatment for over two months now !!!
They never respond to emails, and takes their sweet time to eventually acknowledge the reminders you send …
I don’t recommend this place based on my horrible experience..

Reply from Cleankill Pest Control
Great service
Fast, efficient and professional. Arrived on time and dealt with the problem straight away. No hesitation in recommending based on our experience. Very impressed.

Reply from Cleankill Pest Control
Great company
This company made good suggestions, gave good advice, turned up when they said they would and did the work swiftly, efficiently and cleanly.

Reply from Cleankill Pest Control
Very efficient
Wayne was polite very efficient, diligent
Very good at his job. An employee you should be very happy with.

Reply from Cleankill Pest Control
good service
good service , prompt actions, good follow up
the guy (Kyle) was friendly and he did the job,
i would for sure refer the company

Reply from Cleankill Pest Control
Great knowledge and service.
Sam Boylett is a credit to the company. He was prompt, professional and so knowledgeable regarding our mouse problem. Told us what type they were without even seeing them and where they would be and that's where they were. If he had told me their names I would not have been surprised. Highly recommended.

Reply from Cleankill Pest Control
I just wanted to take a moment to…
I just wanted to take a moment to express my appreciation for CleanKill Pest Control. As a property manager responsible for estates and blocks across the country, both my colleagues and I rely on CleanKill for pest control services across all our sites—and they are absolutely fantastic!
Their responsiveness is second to none, whether it’s replying to emails, answering phone calls, or addressing urgent issues. When something on-site requires immediate attention, they always go above and beyond, often arriving the same day.
A special mention goes to John King, Sam Boylett, and Mike Williamson—three truly outstanding individuals who embody professionalism and expertise. CleanKill is fortunate to have such knowledgeable, dedicated, and all-around great people on their team.
For anyone in need of pest control services, I couldn’t recommend CleanKill enough. Thank you for everything you do to make our lives as property managers just that little bit easier!

Reply from Cleankill Pest Control
A very professional cost effective job
A very professional cost effective job. Richard and Sam’s knowledge and advice proved invaluable and they do a difficult job well. This time it was a rat infestation but we have used the same group for pigeon problems and they proved good with that as well. We would totally recommend them

Reply from Cleankill Pest Control
Friendly, professional and great value!
With neighbours netting their balconies the pigeons soon became our problem too!!
Catching Russel whilst installing netting at a neighbours he offered sage advice about the options available which helped make our decision.
Sam came back quickly with a competitive quote and on installation day Russel & Phil were a professional pair working to complete work thoroughly - they even cleaned a balcony plant which had been in the firing line of the pigeon poop!
Highly recommended!

Reply from Cleankill Pest Control
Off to a Great Start
We are off to a great start with Cleankill Pest Control. Their site surveyor Sam came out to the farm to discuss what level of service we will require (our previous Pest Control operative having just retired). We were left with a clear picture of what is on offer and were interested to learn more about rat/mouse behaviour than we had known previously. Sam has since been back and brought a file of all the information we need to have on the farm for inspections and our own H&S. All communications have been prompt and helpful and this week we have our first visit from the pest officer assigned to us.

Reply from Cleankill Pest Control
Got rid of 2 trapped rats - phew!
Sam came to do an assessment of our situation, and while there kindly got rid of 2 trapped rats for us at no charge (by chance they had been caught overnight - traps left by another person - and I REALLY didn't want to deal with them).
He was just very chilled, and gave us excellent advice - thank you!

Reply from Cleankill Pest Control
Very efficient and professional
Russ & Phil were very professional and cleaned up brilliantly at the end of the job.

Reply from Cleankill Pest Control
Russ and Phil were fantastic
Russ and Phil were fantastic. They were very empathetic to our situation. Their knowledge on feral pigeons was incredible and they knew exactly what to do to humanely move them on. Thoroughly recommend Cleankill.

Reply from Cleankill Pest Control
Quick response, friendly and efficient.
Quick response, friendly and efficient. They humanely removed pigeons from our offices. Would recommend.

Reply from Cleankill Pest Control
I was so impressed with Cleankill
I was so impressed with Cleankill - they meticulously cleaned my balcony which was covered with pigeon poo, installed a net and even though I didn’t ask them to they pressure washed the windows and even fixed the latch on the balcony door which has been broken for ages! They were also very friendly. I wouldn’t hesitate to recommend them.

Reply from Cleankill Pest Control
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